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KnetbooksReviews 1,373

3.8

From the business

Shop textbook rentals and get free shipping on every order. Use the money you saved renting textbooks to have a pizza party, fill up your gas tank or buy groceries.


knetbooks.com
Founded in 2009
Lexington, KY, United States
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Knetbooks Reviews Summary

Knetbooks has a rating of 3.8 stars from 1,373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 3rd among Textbook Rentals sites.

quality
1,172
This company responds to reviews on average within 8 days

Instant Feedback

6,380 reviews
Colorado
1 review
0 helpful votes
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Poor customer service
June 22, 2023

Questions were never answered and no solution to the issue

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 23, 2023
Florida
1 review
0 helpful votes
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Cheap textbooks
May 23, 2023

I'm happy this website exists bc Amazon doesn't do rentals anymore & who wants to buy big bulky textbooks?!

Date of experience: May 23, 2023
Virginia
1 review
0 helpful votes
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Nice book
June 22, 2023

It came fast when I need it for my class. And it also has the cd to watch as well.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 23, 2023
North Carolina
1 review
0 helpful votes
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Fast and good quality
May 22, 2023

Order came quick and books were good quality, not all marked up 10/10

Date of experience: May 22, 2023
Pennsylvania
1 review
0 helpful votes
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David Boom
May 20, 2023

Buying the book for its price was cheap compared to others and very easy to checkout and get delivered.

Date of experience: May 20, 2023
Kansas
1 review
0 helpful votes
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Disappointment
June 16, 2023

I still haven't received my books. I would like my money back and I will never shop on this site again

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 17, 2023
Texas
1 review
0 helpful votes
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Eh it'll work
May 15, 2023

The book is a rental but it's heavily marked with notes from the previous owner. Shipping from the site was super fast and the book binding and pages are in good condition. I'll have to provide my own packaging to ship back.

Date of experience: May 15, 2023
Erin C. — Knetbooks Rep
over a year old

Hi Bobbie! We have notated your account of the heavy markings in the book. We do provide a prepaid UPS return shipping label for all rentals. Please visit our help desk to find more information on rental returns. Thank you for choosing Knetbooks!

Texas
2 reviews
0 helpful votes
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I am excited to start this class. The book looks brand new and arrived earlier than I thought it would.

Date of experience: May 15, 2023
Michigan
1 review
0 helpful votes
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Book
May 11, 2023

Always have good experience but this book was torn apart and don't want to be charge for it.

Date of experience: May 11, 2023
California
1 review
0 helpful votes
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The book came in time, but its cover looks dirty and used.

Date of experience: May 6, 2023
Erin C. — Knetbooks Rep
over a year old

Hi Artur! We apologize if you received a book that has a dirty cover. We are welcome to return the item for a full refund within 30 days. If you wish to return the item, please visit our help desk at https://www.knetbooks.com/help-desk/. Thank you! -Knetbooks

Texas
1 review
0 helpful votes
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Sealed and ready to go
May 3, 2023

Always get my books quickly and easy to use service. Knetbooks never lets me down, they always are cheap and speedy.

Date of experience: May 3, 2023
North Carolina
1 review
0 helpful votes
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Got my book early
May 1, 2023

I got the best price I could find and my book was early.

Date of experience: May 1, 2023
New York
1 review
0 helpful votes
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Annoying
May 19, 2023

I haven't got the textbook yet and I'm still waiting. That is very disappointing and they keep sending mails for review. They should check the status before sending email for review.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 19, 2023
New Jersey
1 review
0 helpful votes
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Good pricing
April 17, 2023

Pricing was good and better then other text book cites

Date of experience: April 17, 2023
California
1 review
0 helpful votes
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I have yet to receive my product….don't advertise products if you don't have them at your warehouse

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 10, 2023
Washington
1 review
0 helpful votes
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Horrible Service
May 10, 2023

I did NOT receive my books in a timely manor and am STILL waiting for them to arrive. They have horrible customer service too. When I reached out to them about my order they refused to refund or cancel my order so now I have spent even more money then I should have had too because I had to get my books else where since they didn't arrive in time for class. The person who I spoke to didn't have any empathy or personality. All they kept saying for they couldn't refund me and that the order had shipped. Hands down the worst site I have ever worked with. If I could rate no stars I would.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 10, 2023
Washington
1 review
0 helpful votes
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Good resource!
April 7, 2023

Thankful for the book arriving in a timely manner and in the condition stated by the site.

Date of experience: April 7, 2023
Florida
1 review
0 helpful votes
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Happy
April 5, 2023

Quick and easy. Happy and good needed help with a good deal and wanted to rent it

Date of experience: April 5, 2023
Erin C. — Knetbooks Rep
over a year old

Thank you! -Knetbooks

Texas
1 review
0 helpful votes
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Satisfied
March 22, 2023

Very wonderful everything came as fast as possible

Date of experience: March 22, 2023
Arizona
1 review
0 helpful votes
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My experience was very good, thank you very much. :)

Date of experience: March 21, 2023