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Knetbooks Reviews Summary
Knetbooks has a rating of 3.8 stars from 1,373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 3rd among Textbook Rentals sites.
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I appreciate "Knetbooks," you are very reliable and a lot cheaper than others. And that is a great deal for me! Thank you, Yolanda Webster
Knetbooks is cheaper and it is also easier to order. Thank You, You beat other competitors.
I paid for expedited shipping but did not receive as promised. My daughter had assignments due. We had to purchase a more expensive ebook in order for her to complete her assignments on time.
Great price, great condition! Searched multiple sites for the best price this one was the best by far
I chose Knetbooks because it was cheaper than multiple websites. I purchased a book back end of February and have yet to receive the book. The shipping updates are unclear. They don't even have a phone number to call! I tried contacting live customer service, which helped find my order. The website says orders take 1-2 days to process and 6-10 days to ship. It only shipped a week after I placed the order. It will now be arriving after I start classes for my master's degree... Extremely dissatisfied and will never use Knetbooks again.
Went right online and ordered. No issue. It was brought to me in about a week just in time for my course. I have rented many textbooks from y'all and the service is always great. Will continue to shop here.
Hello Good afternoon,
Thank you for contacting us, we greatly appreciate your business. Feel free to contact us again if you have any further questions or concerns. Have a great day!
My textbook came fairly fast and was in good condition.
Great experience with this service. The ordering process was easy and delivery arrived on time.
Delivery was late, but book was in good condition.
Very seamless and easy. Def legit, seemed skeptical but all good
Thank you for shopping with us! -Knetbooks
Received the order on time and in good condition, shipping was great.
The book that I rented came in poor condition as it was ripped up around the binding and bent at the top half. I believe that the packaging could be improved so the shipping and handling process won't obscure the quality of the book (the book definitely appeared to be new aside from these external damages). The overall website was easy to navigate (pretty user-friendly), and the payment process was relatively efficient.
Hi Katie, we apologize your received an item that was damaged during transit. We have notated your account so you will not be held responsible for the damages. If you need any further assistance, please visit our help desk at https://www.knetbooks.com/help-desk. Thank you for choosing Knetbooks!
I bought two books and it only costed me like 60 bucks. Well I am now three weeks into college and my package tracking only says that shipping labels have been created but no item has been given. So for the past three weeks my books haven't even been sent out, now leaving me struggling with my college assignments because I don't have my textbooks. I was given an estimate that my books would be here at the latest on the 21st and they still haven't even been shipped. I was emailed a delivery confirmation on the 17th. I emailed the company with no reply still. I wouldn't recommend for students who receive their syllabus and need their textbooks quickly or even at all for that matter.
Great experience so far. Highly recommended this process.
I found the textbook, rented it, and got it. Painless
I was able to find the exact book I needed, paid a quarter of the price I found elsewhere, and got the book as fast as an Amazon prime account.
It shipped quick and i was very satisfied with the book quality
I ordered from knetbooks since it was the cheapest option to rent one of my books for class and everything worked smoothly and easily. I recieved it shortly after ordering and it was in great condition.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for shopping with us. We have reviewed your order, which shipped on 03/08/23 and was delivered within 5 business days. This is considered to be on time with expedited shipping. -Knetbooks