Tried to buy a belt no one else has there inventory say 3 on hand another store says 5 on hand, i traveled far to both of these stores to find they both have 0 on hand i dont know who runs loss prevention but now i see why this company fails soo dearly. Plus kmart.com says they have it but yet cannot produce nor send the right belt. Kmart sucks!
I have ordered boots two times in the last year from kmart.com both times the orders were messed up getting the wrong size or not getting my product at all when you talk to a customer service representative they can't even speak fluent English this is the last time I will order anything from kmart.com they're a joke
Absolutely the worst of the worst if that's at all possible. kmart.com hiding behind sears. Com will offer nothing but fall-apart defective stuff. Returned items 3 times and will never shop there again. By the way... all their merchandise has a sears address. Awful.
I remember when they used to have reasonable prices. Now it's a wannabe Walmart with high prices. I have one near where I live and I hate even walking in there. The employees are rude, ignorant and make you stand in line a long time while they're B.S.ing with each other. One cashier sent me to another register to cash out only there was nobody there to wait on me. I waited a few minutes then walked out.
I recently ordered a TV off of Kmart.com. I was very pleased at how low the price was, until my order disappeared. When I contacted them, they informed me that it was a pricing error. Ok that's fine, mistakes happen. But when I asked for a refund they said they were going to hold onto my money for a whole week. I do not see how that is an acceptable business policy. Nor do i see how it is logical, reasonable or morally acceptable. They refused to do anything in the way of recompense. I will never shop at a Kmart, Sears or any affiliated business again in my life.
I used to like Kmart and I still do but since they have closed the ones that are closest to me I no longer have one to go to. I need something in town besides Walmart. They went down as soon as they hooked up with Sears. I could of told you this was a bad move.
I ordered 5 fairy solar lights because my local Kmart was out (I did buy the last one). Kmart sent me 3 gnome solar lights, by intent, as they hoped I would accept the substitute. Excuse me! They did not communicate with me; they just did it. AND it turns out they did that because they shipped my order from local stores, who, of course, did not have any fairy solar lights! Really? How stupid and unprofessional is that? Yes, I will get a refund, but WHY? So disappointed and appalled. They may have lost of all of my business.
Getting dated. Kmart used to be a go to store for our family. Over the last few years their stores have been looking very dated and not keeping up with their competition. Always feel that the stores are about ready to close down and go out of business.
Not every family can afford top dollar items for their children or home. As a mother of 6, I find the prices at Kmart amazing. With the speed in which my children grow or wear out their clothes, Kmart offer cheap replacements. Not only cheap but I find the quality to be excellent also. I highly recommend Kmart.
It's sad to see this store is falling under radar. This has a bunch of helpful home stuff. I like that you can even hold items here for awhile. I am also completely in love with some of the fashion and home decor.
I had to review this site because I did not see any reviews on it. http://www.kmart.com/ is hands down the best secret place to shop for holiday presents. You can save so much money buy just planning a few months in advance and seeing what they have on sale and then just shipping it to your house for free most of the time. I find they are usually cheaper than walmart and target.
Kmart has been through some very hard times and have been fighting to prove themselves worthy. Their merger with Sears is a good arrangement which allows many shared quality products to be displayed (Craftsman tools and Kenmore appliances). Most of their store is similar in size and layout to Target, Kmart's pricing is perhaps slightly more competitive. One nice advantage is that online shopping for Sears is also available at Kmart with the same incentives.
Twice now I have emailed Kmart on not having and trolleys in there Stafford Brisbane store at opening time they tell me the Trolley people dont start until 2 hours after opening time that is just not good enough Having a disability i need a trolley i spoke to other customers who were also looking for them too I man had 2 small kids and was saying he needed a trolley so he could also hold onto 1 of his children I cant understand how a staff member cant make sure there are some trolleys there on opening
Poor to average quality products at a decent price. Good customer service. Not bad for kids clothes since they have an alright selection and are just going to be grown out of within a year anyhow. Not a bad place to get disposable items when it makes sense. Not always the best prices, but generally they are fair or better.
I'd rather go with Kmart than either Walmart or Target. I won't even write a review on Target... it's just plain anathema to me. Kmart has (had) almost as much stuff as Walmart yet there's something different in the air. I really enjoy their merchandise selection and their employees are a lot happier, it seems, than those at Walmart.
Browsing shops for a particular item, and I found some good choices at Kmart. While there, I saw quite a few more things that I realised were on my 'to get' list, at affordable prices The check-out staff were friendly. I like that the store is large - plenty of items on display without it feeling cramped or crowded. I will most likely look at Kmart first from now on, instead of doing the rounds of other stores to try finding what I need.
In my town, our KMart closed down several years back so the only way we have to shop there now is on-line. This doesn't bother me a bit because I can do it from my own home and I don't have to make decisions right away. KMart is another of my favorite stores to visit.
I have had good experiences in the Kmart where I live. The people are friendly & helpful with locating items. If there were 1 thing I would change, it would be the people loitering outside of the store. I do not like that.
The other thing that bothers me is that we seem to get antiquated items, that when I go on the official brand web site, the product does not even show up at all on the site or even in the section for parts.
Sometimes I wish there were more variety, but I'm not complaining. Overall, it's good.
Kmart has been in decline for years. Their stores are dirty and run-down, and they never have any good electronics. Everything seems generic and none of the employees seem happy or helpful. The isles are usually disorganized or missing large sections of merchandise. I rarely go to these stores anymore.
Unfortunately, kmart its one of the most dirty unorganized stores. Since you enter the store bad smell slap you on the face. I understand of saving energy, but no illumination make shopping unpleasant. Staff do not work with energy and they are not stimulated at all thats why service and help its 0
Overview
Kmart has a rating of 3 stars from 517 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kmart most frequently mention good prices and many times. Kmart ranks 3rd among Department Store sites.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members