About the Business
Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing. Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.
Kleen-ritecorp Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
They have sent you a payment check #******* paying on INV # ******* Dated Jan 30,2024. $144.16.
Please close my account so that no other purchases are made on it... I will no longer be responsible for any transactions there on.
Had some issues to start the machine and I couldn't get any one from Kleen Rite to guide me to the process of getting this problem solved. I wanted to returned it for el full credit and they said that I couldn't because, now the problem was going to be between me and Mytee Co. I called Mytee and the nearest place to fix it was Colorado, and I live in Az. I found a place in Phx 75 miles away. Took it in for repair, they charged me $135.00, my gas and time. Plus I had to canceled 3 details for that particular day. Your customer service wasnt able to handle my issue properly.
They were easy to order and they came right away. I will be ordering from here again
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Excellent company to deal with. Good quality shipping on time.
Thank you for your kind review!
Great website easy to use and to order parts and fast delivery.
I ordered 2 inch vacuum claw nozzles but received 1 1/2 inch claw nozzles. Wasn't worth returning, shipping and handling was more expensive than the cost of the goods.
Hi Wilton, sorry for the issue. I'll have someone from customer service contact you.
Handcart was too week to place where we wanted the drop to be
The experience with Kleen-Rite was much better than your supplier American Changer. We ordered a coin hopper for an American Changer from Kleen-rite and it was not correct. An online order as much my fault as anyone. Called American Changer to see if they had an adapter to make it work and they sent me a part that was of no use, and then said there would be a 25% restocking fee. Called Kleen-Rite and they took the original coin hopper back and (great) and through conversation with American Changer sold the correct one. Shipping from American Changer took a couple of weeks ( not great)
Thank you so much for taking the time to review! Sorry for the poor experience but glad to do what we can for you, we appreciate you!
Jessica was so helpful and so knowledgeable about all the products.
Found the part easily on the website, check out is very easy to complete and part was shipped in a timely manner.
Back orders, Fulfilment times, and delivery times seemed to be much approved, multiple warehouse order shipments a plus for quick turnaround
Easy to order and shipped easy thanks very much for the great service
I called several times and finally someone looked into the order as to why it took so long,got mixed up somehow
So sorry you ran into some issues with your order and that we did not meet your expectations, Connie. We hope you'll give us another chance to serve you better in the future.
I needed a specific sandpiper pump looked on line Kleen-Rite had the best price and prompt shipping have used them twice on two separate occasions will use them again
I had a certain number of points saved that prompted me to purchase another case of brake cleaner...however when I finalized my order I don't recall the option for regular basic shipping, so I really did not save much in the end.
Bryan Daniels
Smooth transaction and everything comes on schedule. Thank you.
All of my orders from Kleen-rite have been received correct and on time. Personal their are very knowledgeable, helpful and pleasant to work with.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Garry, I'll forward this to the appropriate department and have someone research.