About the Business
Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing. Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.
Kleen-ritecorp Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I was looking for specific parts and needed some assistance in ordering.
The sale staff was more than helpful, making it very good experience.
I had to wait a couple of weeks to have my item shipped. During the wait, my credit card was compromised. I received an email with a number to call, called it and the transaction was handled very professionally!
Easy to deal with and has a ton of products and inventory.
This is the only place in the dang world that I can find these specific window cleaning towels that are the best. Shipping is somewhat crazy though for what they're doing. Suggest buying as many as you think you'll need all at once so you don't have to pay 30$ to ship each time
Bought a pressure washer gun that arrived assembled like it should have but after using it a couple times the gun fell apart. It was never assembled with screws! Had to reassemble the gun & add my own screws.
Shipping costs were fair and arrived fast, what could be better.
It was smooth and seamless to use the online feature
Staff associate was professional and courteous and I didn't have to wait long. Customer service got back to me promptly and made corrections accurately
I ordered online, so I didn't really have any sort of experience out of the norm. It was fine. I knew what I wanted to get because we have ordered the same one for our company in the past.
Have not received my order, decided to call for a follow up. Usually most of my orders come by UPS or FedEx, this time was delivered by the Postal Service. That threw me off! My mistake not to check my mailbox more frequently. Thank you for helping me out.
It was easy to re-order online. Found my last order and repeat.
My order came in two shipments and the one had been opened and emptied in transit. Kleen-rite was very workable and sent me a replacement for my order. Thank you!
Bought thru Kleen-Rite Corp because of price and availability. Fast shipping and like i said good prices. I will be ordering from again in the future.
Great wonderful Great wonderful Great wonderful Great wonderful Great wonderful Great wonderful Great wonderful Great wonderful
Excellent. Never a problem with any ordering. Customer service people are awesome. Just make sure you don't use the United States post office for shipping. United States post office is awful. I always use UPS or FedEx. I tell that to the customer service order taker and he gets it done.
Vegas guys very nice. Had to knock on door for a while but they finally opened it loaded order and on my way
I have been a customer for 16 years never I have to complain about delivery always on time
It's always quick and easy to order parts and supplies from KR! Thanks
Order was placed and gathered very quick for pick-up. All items were in stock.
Quick to order and ease of arriving within a few days
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members