Kizoa

One month ago I was so excited about me making this Slideshow with all the pics a got in our recent vacation in my country HONDURAS, C. A. But I was very dissapointed, when I realized that I was wasting my time doing it, is no such thing to get this video for my family to watch in our country no even our friends in F. B. can watched. I UPLOAD to YOUTUBE then to F. B. Youtube it says 77 people watched this video but not even one in my family. I UPLOADED to my F. B. page only 4 views nobody comented because they can no see it. Well from now on I'm not going to use KIZOA no more.

SO, I was looking for a program/site to do a special slideshow presentation for my brothers wedding. Everything was great. Easy to use, lots of cool special effects, ect. I was excited! I went to add my own music and after putting 2 weeks of blood, sweat, tears, frustration, and tons of pictures later into this thing, I went to download it to my computer to save it to be able to view it before I burnt a disk to take to my brothers wedding coming up on Aug 7th! Come to find out, it said I had to pay because I added my own music. Ok... easy enough fix. Talk to the DJ, get it situated where I dont need the music. Took the music off the slideshow... Perfect! WRONG! Here I am again with them telling me to pay $65! Are you kidding me? I have less than 2 weeks to have this done after just putting so much time into it already for me to start over somewhere else? There was never any mention of having to pay for a membership when I first signed up?!? Then to put so much time into it and BAM! Just not very happy at this point and very disappointed :(

BUY AT YOUR OWN RISK. BUYER BEWARE. TERRIBLE CUSTOMER SERVICE- DOESN"T WORK.

Do not download this unless you aren't concerned about wasting your money away if it does not work. I bought the premium package to make a slideshow DVD for my daughter's 2nd birthday and spent hours and hours putting it together.

I downloaded the special software to burn a DVD and it didn't work- kept shutting down, wouldn't burn, said it would take 3 hours. My plans of this beautiful slideshow at her party were ruined.

What makes this worse is that I called the company in an attempt to get my money back (since it flat out didn't work) and they refused. They do not give any refunds, even if it's their error or service that doesn't work.

I am so disappointed that now I am out $50 AND don't even have a slideshow to show for it.

DO NOT use this company- go elsewhere- these are a dime a dozen and the lack of functionality and terrible customer service will get you NOWHERE (just wasted money and time).

Since 6:30am EST this morning I (and many others who are voicing their frustrations on other sites like Twitter) have not been able to access www.kizoa.com whenenever I try I get this message: "www.kizoa.com's server DNS address could not be found.
I have paid to be a premium lifetime member and at 9am EST this morning I called the company's Customer Care Line for Premium Members and briefly spoke with a woman who informed me they were have some issues, but they would be resolved and the site would be back up in an hour - that was 9.5 hours ago! I have tried contacted the company no one is there, nor do they have any recorded messages to inform customers of what is going on. I have searched the internet for any information Kizoa may have put up somewhere for their customers including checking on Twitter and FB, but to no avail. It is uncomfortable, disheartening and completely frustrating having paid for membership, needing to complete a project and this company has all my work thus far, all my photos, videos and music and I cannot access to work, but more than that this company doesnt have the customer service side working well to care enough to find a way to let their customers know what is going on, what to expect. Right now if feels and seems as if they are suddenly defunct and it is scary... What do we as consumers do? Its like this company has very important, very personal stuff of mine that they are holding hostage and not saying why.

I tried using other programs and wasn't happy. The second I used Kizoa I found it very easy to make the picture & music slideshows I had been wanting to make. I love that you can easily add your own music to the slideshow and it lets you know where to add a new song, making it very easy to add multiple songs to your creation. You can easily edit your slides and add fun features to them while knowing where in the song the slides land. This makes it easy for perfectionists to have specific photos line up just right with the songs! I am very glad I purchased the premium package.

Con:
I only wish that while you were working on your slideshow that it would let you know, in your photo library, which photos you have used in your slideshow so you don't accidentally use a photo multiple times. The company could easily update this by putting a check mark on the photo or something. It just can get confusing when adding numerous photos. Otherwise, overall I am happy with this program and really love making slideshows.

Website has been inoperable for a week (I have been a customer for only about 10 days). Customer service rep agrees it isnt working, assures me it will b up and running by 8am yesterday. Apparently not. Actively refused refund at the same time.

UPDATE:
This site is crap. They took my money, then 2 days later the site no longer works for me. They cant fix it, and they wont refund my money. Then they had the gall to email me and tell me that they wanted me to change my reviews. LOL why would i tell people a site is good when it doesnt work, they wont refund my money, and they keep feeding me a line of crap about how a paypal refund takes a week because they are in france. THERE ARE TONS OF OTHER SLIDESHOWS OUT THERE THAT WORK... DONT WASTE YOUR TIME WITH THESE LYING SCAMMERS!