The company enjoys a strong reputation for high-quality products, with many customers expressing satisfaction with the craftsmanship and aesthetic appeal of their items. Fast shipping and user-friendly purchasing processes contribute positively to the overall customer experience. However, some customers have raised concerns regarding delayed orders, particularly with preorders, and issues with product details, such as clasp quality. While the majority of feedback reflects a positive sentiment towards the brand, addressing these concerns could enhance customer loyalty and trust. Overall, the company demonstrates a commitment to quality and efficient service, though improvements in communication and product consistency are suggested.
This summary is generated by AI, based on text from customer reviews
My order came in quickly and the box was very clean and presentable!
King Ice has always provided excellent service. Much appreciated. Keep it up.
Hello,
Thank you for shopping with King Ice! We appreciate the feedback.
Awesome time for delivery, great quality and packaging could of been better. The chains were all Twisted and it took some time to unravel them.
Hi Wali,
Thank you for shopping with King Ice! We appreciate the feedback.
Amazing definitely ordering more soon my girl love it
Hi Joel,
Thank you for shopping with King Ice!
Fast shipping, beautiful quality, came in one piece.
Hi Lydia,
Thank you for shopping with King Ice!
Took a little while to get here, as expected through regular shipping. No complaints and I've gotten lots of complements on the piece. Good quality for the price.
Hi James,
Thank you for shopping with King Ice! We appreciate the feedback.
I'm very happy with what I bought not disappointed at all
Hi Ron,
Thank you for shopping with King Ice! We appreciate the feedback.
One of the best chains I've ever purchased.
The black one is fire!
Hi Yahshua,
Thank you for shopping with King Ice! We are happy to hear that you are satisfied with your order.
I kinda feel like the picture didn't do it justice, it's a beautiful piece!
Hi Brandon,
Thank you for shopping with King Ice! We appreciate all the love and support.
Other than a period of mystery with where my package was, overall great experience.
Hi Hayden,
Thank you for shopping with King Ice!
Very clean but bigger then i thought,shipped fast and safe
Hi Duryea,
Thank you for shopping with King Ice!
Thank you for making my purchase fast and easy. Love both my chains.
Hi Illia,
Thank you for shopping with King Ice! We appreciate the feedback.
Really great honestly for something in California it came really quickly
Hi Tammy,
Thank you for shopping with King Ice! We appreciate the feedback.
Will do business again I love the quality on chain and bracelet wish I got the chain longer but still nice
Sorry I apologize if I messed up on review rate I meant to tap 5 stars! Recommend highly their products!
Hi Marcos,
Thank you for shopping with King Ice! We appreciate the feedback.
I had zero issues with the ordering, and shipment was quick. I really like the earrings too!
Hi Nancy,
Thank you for shopping with King Ice! We appreciate the feedback.
Easy to find what I wanted and order process was very simple to use
Hi Michael,
Thank you for shopping with King Ice! We appreciate the feedback.
I searched card guards online.
This was my first choice. Beautiful prop for playing poker. Got compliments first time I used.
Hi Mark,
Thank you for shopping with King Ice! We appreciate the support.
My boyfriend is going to love these as his Valentine's Day gift.
Hi Jennifer,
Thank you for shopping with King Ice! We hope your boyfriend loved his gift.
Quick shipping, beautiful product. Very happy. Ordered my boyfriend a chain for valentines day. We are both over the moon with it. Very well made
Hi Sara,
Thank you for shopping with King Ice! We hope your boyfriend loved his present.
Answer: Hello, Thank you for contacting us. We carry both solid and plated gold items. As well as Genuine SI diamond and CZ stones. All material descriptions will be listed next to each item under "Details" on the website.
Answer: Hello, https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400110200828937209272 Your order was shipped out today! Our general processing time is 1-3 business days, not including the holidays. Sorry for any inconvenience. Best Regards
Answer: Hey Jacob, Unfortunately we do not have any solid 14K gold Miami curb chains at this time. We apologize for any inconvenience.
Answer: Hey Came, International shipping usually takes 4-10 business days.
Answer: Hey Lance, Our gold is dipped 5 times in real 14K gold ionic plated material.
Answer: Hey Fred, We do not recommend to shower with our products on or to expose them to any liquid, water or oil which will cause damage. We also recommend to use a dry hand cloth to help maintain the item by rubbing it down periodically so it will help maintain it.
Answer: Hey Kelly, Were you able to be helped with this order? We apologize for the delay as we had a revamp to our reviews system. If not then please contact us to Sales@kingice.com.
Minding our own business. The Men's Street-wear Jewelry Business.
Hello,
Thank you for shopping with King Ice! We appreciate the feedback.