The company enjoys a strong reputation for high-quality products, with many customers expressing satisfaction with the craftsmanship and aesthetic appeal of their items. Fast shipping and user-friendly purchasing processes contribute positively to the overall customer experience. However, some customers have raised concerns regarding delayed orders, particularly with preorders, and issues with product details, such as clasp quality. While the majority of feedback reflects a positive sentiment towards the brand, addressing these concerns could enhance customer loyalty and trust. Overall, the company demonstrates a commitment to quality and efficient service, though improvements in communication and product consistency are suggested.
This summary is generated by AI, based on text from customer reviews
Always has really good quality, with really fast shipping a lot of my best jewelry comes from king ice
Hi Jacob,
Thank you for shopping with King Ice! We appreciate all the love and support.
Fast shipping and gorgeous ice. Love the cut on the diamond and the speed in which it came
Hi Kevin,
Thank you for shopping with King Ice! We appreciate all the love and support.
Love it for sure. I just had a little problem with the ps4 one that I want to refund or get it bigger bc it doesn't fit my wrist. I had to go for 8 or 9 size
Hi Alejandro,
Thank you for shopping with King Ice!
Was able to get a exchange easy and they were very helpful with my return
Hi Mia,
Thank you for shopping with King Ice! We appreciate the feedback.
Websight is nice prices are kinda up there for what your getting Chinese plated gold not really happy with my purchase as it feels cheap
I will totally buy more rings from here again! I love them!
Hi Raymond,
Thank you for shopping with King Ice! We appreciate all the love and support.
It was wonderful and simple and wearing drips feels meaningful and special and delivery time was great
Hi Kevin,
Thank you for shopping with King Ice! We appreciate the support.
Great experience! I appreciate the detail of the pieces I ordered.
Hi Tyrone,
Thank you for shopping with King Ice!
Took a little longer to ship then I expected but when it did come I was very happy with it, the lion is a lot more detailed then I expected!
Hi Brandis,
Thank you for shopping with King Ice! We appreciate the feedback.
I had fun going through the site to find this piece
Hi Brian,
Thank you for shopping with King Ice! We appreciate the feedback.
The products are great, Just have to work on the delivery service, sometimes it takes too Long!
Hello,
Thank you for shopping with King Ice! We appreciate the feedback.
Pieces were phenomenal, thank you King Ice for your amazing service and delivery was right on time. I would recommend anyone to order from King Ice
Hi Reginald,
Thank you for shopping with King Ice! We appreciate the feedback.
Mine came a little late but it's super cool best purchase in a while
Hi Riley,
Thank you for shopping with King Ice! We appreciate the feedback.
The shipping was fast and tracking was great. The necklace itself came in perfect condition and is a beautiful piece
Hi Michael,
Thank you for shopping with King Ice! We appreciate all the love and support.
It was exactly what I expected, the quality was good and reasonable. Delivery was fast and will packaged
Hi Nelida,
Thank you for shopping with King Ice!
This chain is the greatest chain I ever got Xbox chain has gotten me so many conversations it's crazy
Hi Christian,
Thank you for shopping with King Ice! We are happy to hear that you are satisfied with your order.
Pre-ordered two of the Halo Plasma sword necklaces and had them in less than a month. A month sounds long but around the holiday time and being heavily advertised, ill take it
Hi Shandy,
Thank you for shopping with King Ice!
I ordered the Energy Sword chain from the Halo collection and its feels great to wear and has been made with amazing quality.
Hi Jimmy,
Thank you for shopping with King Ice! We appreciate all the love and support.
Hello,
Thank you for shopping with King Ice! Your feedback is appreciated.
Answer: Hello, Thank you for contacting us. We carry both solid and plated gold items. As well as Genuine SI diamond and CZ stones. All material descriptions will be listed next to each item under "Details" on the website.
Answer: Hello, https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400110200828937209272 Your order was shipped out today! Our general processing time is 1-3 business days, not including the holidays. Sorry for any inconvenience. Best Regards
Answer: Hey Jacob, Unfortunately we do not have any solid 14K gold Miami curb chains at this time. We apologize for any inconvenience.
Answer: Hey Came, International shipping usually takes 4-10 business days.
Answer: Hey Lance, Our gold is dipped 5 times in real 14K gold ionic plated material.
Answer: Hey Fred, We do not recommend to shower with our products on or to expose them to any liquid, water or oil which will cause damage. We also recommend to use a dry hand cloth to help maintain the item by rubbing it down periodically so it will help maintain it.
Answer: Hey Kelly, Were you able to be helped with this order? We apologize for the delay as we had a revamp to our reviews system. If not then please contact us to Sales@kingice.com.
Minding our own business. The Men's Street-wear Jewelry Business.
Hi Daylon,
Thank you for shopping with King Ice! We appreciate all the love and support.