The company enjoys a strong reputation for high-quality products, with many customers expressing satisfaction with the craftsmanship and aesthetic appeal of their items. Fast shipping and user-friendly purchasing processes contribute positively to the overall customer experience. However, some customers have raised concerns regarding delayed orders, particularly with preorders, and issues with product details, such as clasp quality. While the majority of feedback reflects a positive sentiment towards the brand, addressing these concerns could enhance customer loyalty and trust. Overall, the company demonstrates a commitment to quality and efficient service, though improvements in communication and product consistency are suggested.
This summary is generated by AI, based on text from customer reviews
Took just slightly over a week to receive my items in the U.K. I've used king ice before and I will use them again. Buy with confidence.
Hi,
Thank you for shopping with King Ice! We appreciate the feedback.
Delivery was fast, products came jusy like pictures, in a cute box and lil jewelry bag.will buy again...
Hi Crystal,
Thank you for shopping with King Ice! We appreciate all the love and support. We hope your son loved his necklace.
My experience with king ice was excellent and very professional with insanely fast delivery and the quality of the products are amazing definitely eye catching jewellery, I'd highly recommend.
Hi Craig,
Thank you for shopping with King Ice! We appreciate the feedback.
Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you
Thank you for shopping with King Ice!
This was a great gift
It's was what I wanted Im happy to say
I was one of the satisfied customers...
Hi Markeith,
Thank you for shopping with King Ice! We are happy to hear that you are satisfied with your order!
Accurate description and fast shipping. The product was shipped within three days and the presentation was pleasant.
Hi Gene,
Thank you for shopping with King Ice! We appreciate the feedback.
Very amazing was really cool yo finally have an official sonic necklace
Hi Chase,
Thank you for shopping with King Ice! We appreciate all the love and support.
Yes I did receive the items on time and I love it, the quality is amazing
Hi Polo,
Thank you for shopping with King Ice! We appreciate the feedback.
Tracking not the beat, grill doesn't cover full teeth.
Hi Trey,
Thank you for shopping with King Ice! We appreciate the feedback.
If you see something you like don't hesitate... Def a high quality piece.
Hello,
Thank you for shopping with King Ice! We appreciate all the love and support.
Just as described. Beautiful piece and my husband loves it! Amazingly fast shipping and amazing customer service!
Hi Misti,
Thank you for shopping with King Ice! We are happy to hear that that your husband loved his gift! Thank you for the feedback.
I'd definitely recommend buying from these guys, even the cheapest shipping option took less than a week for me.
Hi Megan,
Thank you for shopping with King Ice! We appreciate the feedback.
Quick delivery. The pieces look amazing! Will order again SOON!
Hi Norma,
Thank you for shopping with King Ice!
Second time purchasing these earrings cause I love them that much. Great shine and gets lots of compliments.
Hi Jacoby,
Thank you for shopping with King Ice! We appreciate all the love and support.
Got my exchange taken care of and I really appreciate it.
Hi Charles,
Thank you for shopping with King Ice! We appreciate all the love and support.
I loved the design. Very luxury looking and fine. Will order next time for other designs.
Hi Jayalakshmi,
Thank you for shopping with King Ice! We appreciate all the love and support.
These are the sunglasses my husband has ever owned. They are durable and last a long time. This is his second pair and then only reason we ordered a new pair is because he lost the other pair. We like in Australia and the shipping is quick and affordable. He loves them that much that when he lost the last pair and you guys could ship to Australia because of covid he waited till your company could. 2+ years later and he is rocking the new pair.
Hi Naomi,
Thank you for shopping with King Ice!
Good just as the last purchases more than likely will shop from this store some more in the future
Hi Justin,
Thank you for shopping with King Ice!
My product arrived fast, and it looks great. Straight Fire!
Hello,
Thank you for shopping with King Ice! We appreciate the feedback.
Answer: Hello, Thank you for contacting us. We carry both solid and plated gold items. As well as Genuine SI diamond and CZ stones. All material descriptions will be listed next to each item under "Details" on the website.
Answer: Hello, https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400110200828937209272 Your order was shipped out today! Our general processing time is 1-3 business days, not including the holidays. Sorry for any inconvenience. Best Regards
Answer: Hey Jacob, Unfortunately we do not have any solid 14K gold Miami curb chains at this time. We apologize for any inconvenience.
Answer: Hey Came, International shipping usually takes 4-10 business days.
Answer: Hey Lance, Our gold is dipped 5 times in real 14K gold ionic plated material.
Answer: Hey Fred, We do not recommend to shower with our products on or to expose them to any liquid, water or oil which will cause damage. We also recommend to use a dry hand cloth to help maintain the item by rubbing it down periodically so it will help maintain it.
Answer: Hey Kelly, Were you able to be helped with this order? We apologize for the delay as we had a revamp to our reviews system. If not then please contact us to Sales@kingice.com.
Minding our own business. The Men's Street-wear Jewelry Business.
Hi Rose,
Thank you for shopping with King Ice! We appreciate all the love and support.