The company enjoys a strong reputation for high-quality products, with many customers expressing satisfaction with the craftsmanship and aesthetic appeal of their items. Fast shipping and user-friendly purchasing processes contribute positively to the overall customer experience. However, some customers have raised concerns regarding delayed orders, particularly with preorders, and issues with product details, such as clasp quality. While the majority of feedback reflects a positive sentiment towards the brand, addressing these concerns could enhance customer loyalty and trust. Overall, the company demonstrates a commitment to quality and efficient service, though improvements in communication and product consistency are suggested.
This summary is generated by AI, based on text from customer reviews
Shipping took less than a week and the product arrive in perfect condition. I accidentally put the wrong address down but I quickly called their customer service to change it. Immediately picked up, call took 1 minute and 11 seconds. Highly recommend to all HALO fans.
The site worked as expected and worked with many payment methods. The order also included order tracking to make sure you know when the package is arriving. The site also follows up by email to make sure you received your order which is a nice touch in my opinion.
Hi Pablo,
Thank you for shopping with King Ice! We appreciate the feedback.
Appeared a little bent but barely noticeable other than that I love it.
Hi Matteo,
Thank you for shopping with King Ice! If you have any questions or concerns please don't hesitate to reach out! You can reach us at sales@kingice.com
I love my chain and it came very fast
It was on sale too
The website helped me track it and it was very well handled
Hi Viviana,
Thank you for shopping with King Ice! We appreciate the feedback.
It's always a vibe ordering and rocking out with King Ice. My go to for the jewel drip
Hi Kick,
Thank you for shopping with King Ice!
Really like it overall but the chain is a deep gold and the medallion is a soft gold. Looks kinda weird in full light. Still good for the price tho.
Hi Max,
Thank you for shopping with King Ice! We appreciate the feedback.
Great affordable jewelry. Never disappointed. Was wrapped up very good. Recommended anybody to this site.
Hi Michael,
Thank you for shopping with King Ice! We appreciate all the love and support.
Un magnifique cadeau pour ma femme qui est fan de Halo :)
Hi Anthony,
Thank you for shopping with King Ice! We hope your wife loved her gift!
Fast shipping and easy tracking process. Appreciate the follow-up to ensure purchase was received.
Hi Romel,
Thank you for shopping with King Ice! We appreciate all the love and support.
10/10 recommend, everything is great. Delivery was on time
Hi Braxton,
Thank you for shopping with King Ice! We appreciate all the love and support.
I enjoyed shopping at king ice, it was very easy! The delivery was fast and products are as advertised.
Hi Alisa,
Thank you for shopping with King Ice! We appreciate the feedback.
Bought this bracelet for my girlfriend for Valentine's Day and she absolutely loved it! It fit perfectly, and was shipped right on schedule. I've also purchased a few necklaces in the past as well, and was very satisfied! I definitely recommend KingIce for affordable, good quality jewelry!
Hi Brandon,
Thank you for shopping with King Ice! We are so happy to hear your girlfriend loved her gift! Thank you for all the love and support.
Thank you for dropping this 2nd wave of Sonic Jewelry. Can't wait for the next wave when y'all announce Rouge the Bat.
Hi Brandon,
Thank you for shopping with King Ice! We are happy to let you know that we have officially released the Rouge necklaces. :)
My son loves it. It's extremely comfortable, I wish they had another available
Hi,
Thank you for shopping with King Ice!
Both items arrived on time, no delays. Most of all the pieces are beautiful.
Hi Canice,
Thank you for shopping with King Ice! We appreciate the feedback.
Excellent quality and my order came quickly. I will definitely shop King Ice again.
Hi Darius,
Thank you for shopping with King Ice! We appreciate the feedback.
The necklace is too short. I would like to return if and get a longer one
Picture does it no justice. Really nice in person. Nice weight to the charm.
Hi Michelle,
Thank you for shopping with King Ice! We appreciate the feedback.
Got it for him for Valentines day and it was more than what he wanted
Hi Olivia,
Thank you for shopping with King Ice! We are happy to hear that your boyfriend loved his gift.
This medallion is nice looks close to the original design. I would prefer King ice make a bigger iced edition of this medallion with iced chain and I will support that product as well.
Hi Mixindrip,
Thank you for shopping with King Ice! We appreciate all the love and support.
Answer: Hello, Thank you for contacting us. We carry both solid and plated gold items. As well as Genuine SI diamond and CZ stones. All material descriptions will be listed next to each item under "Details" on the website.
Answer: Hello, https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400110200828937209272 Your order was shipped out today! Our general processing time is 1-3 business days, not including the holidays. Sorry for any inconvenience. Best Regards
Answer: Hey Jacob, Unfortunately we do not have any solid 14K gold Miami curb chains at this time. We apologize for any inconvenience.
Answer: Hey Came, International shipping usually takes 4-10 business days.
Answer: Hey Lance, Our gold is dipped 5 times in real 14K gold ionic plated material.
Answer: Hey Fred, We do not recommend to shower with our products on or to expose them to any liquid, water or oil which will cause damage. We also recommend to use a dry hand cloth to help maintain the item by rubbing it down periodically so it will help maintain it.
Answer: Hey Kelly, Were you able to be helped with this order? We apologize for the delay as we had a revamp to our reviews system. If not then please contact us to Sales@kingice.com.
Minding our own business. The Men's Street-wear Jewelry Business.
Hi Rodrigo,
Thank you for shopping with King Ice!