The company enjoys a strong reputation for high-quality products, with many customers expressing satisfaction with the craftsmanship and aesthetic appeal of their items. Fast shipping and user-friendly purchasing processes contribute positively to the overall customer experience. However, some customers have raised concerns regarding delayed orders, particularly with preorders, and issues with product details, such as clasp quality. While the majority of feedback reflects a positive sentiment towards the brand, addressing these concerns could enhance customer loyalty and trust. Overall, the company demonstrates a commitment to quality and efficient service, though improvements in communication and product consistency are suggested.
This summary is generated by AI, based on text from customer reviews
Quick delivery and I'm wearing my new pieces all the time. Will come back for more
Just the chains need to be a bit longer for my kids perfect but for an adult it's close to your neck
Hi Khriz,
Thank you for shopping with King Ice! We appreciate the feedback.
Purchasing from King Ice was super easy and the item arrived quickly. The price was right and I love my piece I had to come back and get some more.
Hi Shawn,
Thank you for shopping with King Ice! We appreciate all the love and support.
Got the tails piece for my daughter, high quality 10/10 recommend
Hi Adam,
Thank you for shopping with King Ice! We are happy to hear that your daughter loves the Tails necklace!
Fire good quality/price + quick shipping would recommend
Hi Jacob,
Thank you for shopping with King Ice! We appreciate all the love and support. Thank you for your feedback.
BEST DECISION TO MAKE, AND DEFINITELY AWESOME OWNIN THE REAL THING... INSPIRED TO BUY MOE CHAINS SOON
Hi Harvey,
Thank you for shopping with King Ice! We are happy to hear that you are satisfied with your order. Thank you for all the love and support.
My product came quicker than I expected! Quality was nice, jellyfish on the chain was missing but whatever I guess
Hi Violet,
Thank you for shopping with King Ice! We appreciate all the love and support.
Great experience and gift was loved will definitely buy again
Hi Joseph,
Thank you for shopping with King Ice! We appreciate all the love and support.
Great experience product came quick I just have sensitive skin and it immediately turned my neck green.
The site is awesome. Loved every thing you guys had to offer it was quick and easy to use.
Hi Dana,
Thank you for shopping with King Ice! We appreciate the feedback.
I bought the halo energy sword black gold necklace and oh my goodness it looks so cool. The chain is thick so it will not easily break but it does not hinder the appearance of it. Of course, the energy sword pendant is just perfect! The product looks well made and sturdy! Definitely waiting for the silver blue one to come back in stock. Fast shipping and email updates to make sure everything went smoothly!
Hi Lily,
Thank you for shopping with King Ice! We hope you are loving your King Ice jewelry. We appreciate all the love and support!
No complaints, great service and the product was in excellent condition
Hi Michael,
Thank you for shopping with King Ice!
Bought the chain for my son he loved it. It was Was beautiful until start tarnishing
The necklace exceeded my expectations. It is stunning I highly recommend.
Hi Tamera,
Thank you for shopping with King Ice! We appreciate all the love and support.
Great for the price has weight to it only thing is needs is a bigger chain
Hi Arthur,
Thank you for shopping with King Ice! Thank you for the feedback.
Happy with product, tracking and shipping was on time.
Hi Justin,
Thank you for shopping with King Ice! We appreciate all the love and support.
I struggled to find affordable black studs in gold that didn't look cheap or weren't hard to obtain so I was excited to find KingIce. My partner loves the box it comes in and was immediately impressed with how the jewelry looked!
Hi Zoe,
Thank you for shopping with King Ice! We appreciate all the love and support.
Always great items, and fast shipping. Came 3 days earlier than advertised.
Hi Terrence,
Thank you for shopping with King Ice! We appreciate all the love and support.
It's better than expected, very nice will be buying again.
Hi,
Thank you for shopping with King Ice! We appreciate all the love and support.
The website is easy to use and has a great selection of items. Awesome purchases when there are sales.
Hi Victor,
Thank you for shopping with King Ice! We appreciate all the love and support.
Answer: Hello, Thank you for contacting us. We carry both solid and plated gold items. As well as Genuine SI diamond and CZ stones. All material descriptions will be listed next to each item under "Details" on the website.
Answer: Hello, https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400110200828937209272 Your order was shipped out today! Our general processing time is 1-3 business days, not including the holidays. Sorry for any inconvenience. Best Regards
Answer: Hey Jacob, Unfortunately we do not have any solid 14K gold Miami curb chains at this time. We apologize for any inconvenience.
Answer: Hey Came, International shipping usually takes 4-10 business days.
Answer: Hey Lance, Our gold is dipped 5 times in real 14K gold ionic plated material.
Answer: Hey Fred, We do not recommend to shower with our products on or to expose them to any liquid, water or oil which will cause damage. We also recommend to use a dry hand cloth to help maintain the item by rubbing it down periodically so it will help maintain it.
Answer: Hey Kelly, Were you able to be helped with this order? We apologize for the delay as we had a revamp to our reviews system. If not then please contact us to Sales@kingice.com.
Minding our own business. The Men's Street-wear Jewelry Business.
Hi Max,
Thank you for shopping with King Ice! We appreciate all the love and support.