The company enjoys a strong reputation for high-quality products, with many customers expressing satisfaction with the craftsmanship and aesthetic appeal of their items. Fast shipping and user-friendly purchasing processes contribute positively to the overall customer experience. However, some customers have raised concerns regarding delayed orders, particularly with preorders, and issues with product details, such as clasp quality. While the majority of feedback reflects a positive sentiment towards the brand, addressing these concerns could enhance customer loyalty and trust. Overall, the company demonstrates a commitment to quality and efficient service, though improvements in communication and product consistency are suggested.
This summary is generated by AI, based on text from customer reviews
It was nothing special. The product got here at a reasonable time in slightly beat up packaging. Not the box or interior of the product, just the bag it was delivered in.
King Ice provides its products as described- all my experiences buying their products have been excellent with quality materials and fast delivers.
Collier et plaque rien à dire juste la taxe de 15euros à payer en plus ces la surprise apar sa ces très bien
Hi Antoine,
Thank you for shopping with King Ice!
Love the jacket and super fast shipping! Jacket runs smaller then marked
Hi Eric,
Thank you for shopping with King Ice!
You guys have the best service online to buy jewelry!
Hi Greg,
Thank you for shopping with King Ice! We appreciate the feedback.
The Fast and smooth shipping enjoy the new necklace. Most definitely going to make another purchase in the near future.
Hi Kendall,
Thank you for shopping with King Ice!
The ring came dirty but the necklace was clean wikk shop again. Make sure everyone who handles the jewelry have clean hands and work space is clean
Hello Tre'Anthony,
Thank you for shopping with King Ice! We appreciate your feedback.
Awesome quick and easy, Beautiful piece just as expected
Hi Marcus,
Thank you for shopping with King Ice! We appreciate all the love and support.
I will be shopping again soon I really enjoy my chain I wear it from when I go out and people ask where I get I from
Hi Anthony,
Thank you for shopping with King Ice! We appreciate all the love and support.
Nice quality and arrived before expected. Stylish and looks clean
Hi Henry,
Thank you for shopping with King Ice! We are happy to hear that you are happy with your order!
I've ordered before from King Ice and have never had any issues. Overall, I am satisfied with my order and the timeliness of the delivery.
Hi Christopher,
Thank you for shopping with King Ice! We are happy to hear that you are satisfied with your order.
Ordered Sonic the hedgehog chain it is beautiful peace and chain but the hook to lock the chain was loose so my child wasn't able to wear this beautiful piece that King ice made.just waiting now for a response back.
Hi Leslie,
Thank you for your feedback! If you have any questions please don't hesitate to reach out. We can be reached via email at sales@kingice.com.
The ordering process was smooth, the shipping was fine, the packaging was okay, and the necklace was AMAZING, so stunning. Thank you, King Ice!
Hi Rebecca,
Thank you for shopping with King Ice! We appreciate the feedback.
Nice company, quick shipping and amazing products.
Hi Adam,
Thank you for shopping with King Ice! We appreciate all the love and support.
I am very much looking forward to the arrival of the product, as they are very quick to respond to overseas shipments.
Hi Yuhei,
Thank you for shopping with King Ice! We appreciate all the love and support.
Amazing product, looks really good in person would highly recommend.
Hi Gonzalo,
Thank you for shopping with King Ice! We appreciate all the love and support.
I absolutely LOVE my new card guard! Thanx for great service and a great solid product. My stinger Bee is beautiful! I will most definitely be doing more business with King Ice in the future.
Hi Julie,
Thank you for shopping with King Ice!
Had to send back new order do to some stones that weren't set properly and my first order lost a stone only a week after minor wear around the house sent that one back and got a replacement, which is in perfect shape. The 3.3 gold no limit tank
Hi Evan,
Thank you for shopping with King Ice. We are happy to hear that you are happy with your jewelry.
Best part of shopping here is the fact that they have individual instructional videos for fitment/care for your pieces! A quick search and you find what you want and how to care for it.
Hi Ryan,
Thank you for shopping with King Ice. Thank you for your feedback. We appreciate all the love and support.
I love the quality of king ice products. I ordered a chain a long time ago I had it for 3 years until someone stole it but it never tarnished or fade I got alot of complements on it.
Hi Justin,
Thank you for shopping with King Ice! We appreciate all the love and support.
Answer: Hello, Thank you for contacting us. We carry both solid and plated gold items. As well as Genuine SI diamond and CZ stones. All material descriptions will be listed next to each item under "Details" on the website.
Answer: Hello, https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400110200828937209272 Your order was shipped out today! Our general processing time is 1-3 business days, not including the holidays. Sorry for any inconvenience. Best Regards
Answer: Hey Jacob, Unfortunately we do not have any solid 14K gold Miami curb chains at this time. We apologize for any inconvenience.
Answer: Hey Came, International shipping usually takes 4-10 business days.
Answer: Hey Lance, Our gold is dipped 5 times in real 14K gold ionic plated material.
Answer: Hey Fred, We do not recommend to shower with our products on or to expose them to any liquid, water or oil which will cause damage. We also recommend to use a dry hand cloth to help maintain the item by rubbing it down periodically so it will help maintain it.
Answer: Hey Kelly, Were you able to be helped with this order? We apologize for the delay as we had a revamp to our reviews system. If not then please contact us to Sales@kingice.com.
Minding our own business. The Men's Street-wear Jewelry Business.
Hello,
Thank you for your feedback! We appreciate all the love and support.