The company enjoys a strong reputation for high-quality products, with many customers expressing satisfaction with the craftsmanship and aesthetic appeal of their items. Fast shipping and user-friendly purchasing processes contribute positively to the overall customer experience. However, some customers have raised concerns regarding delayed orders, particularly with preorders, and issues with product details, such as clasp quality. While the majority of feedback reflects a positive sentiment towards the brand, addressing these concerns could enhance customer loyalty and trust. Overall, the company demonstrates a commitment to quality and efficient service, though improvements in communication and product consistency are suggested.
This summary is generated by AI, based on text from customer reviews
Looks awesome and a great fit for all costumes and color combinations
Hi Alvaro,
Thank you for shopping with King Ice!
I recently purchased the Halo x King Ice - LE Type-1 Energy Sword Necklace White Gold / 2.7", and it was my first purchase from King Ice. I am very satisfied with both the excellent quality of the product as well as the very fast shipping time.
Hi Ryan,
Thank you for shopping with King Ice! We are so happy to hear that you are satisfied with your order! We hope you are enjoying your Energy Sword Necklace!
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Hi Michael,
Thank you for shopping with King Ice!
Was unsure if the product would look as good in person as it did online. The necklace does not disappoint! I love mine
Hi Seth,
Thank you for placing an order with King Ice!
This item is Good quality and beautiful.thank you.
Hi Donna,
Thank you for shopping with King Ice!
I love it, the product is really a great piece of work, and I received it sooner than expected (I live in France)
Hi Sébastien,
Thank you for shopping with King Ice! We are so happy to hear that you had a positive shopping experience.
Item come but with different delivery company,it said ups but parcel force delivered it and I miss delivery so had to wait 2 days to collect it from post office. When I emailed nobody replied but then when I left message on chat someone said it take longer for me to get it even though I had it. Was disappointing experience
Really great and fast shipping had mine within two days
Hi Josue,
Thank you for shopping with King Ice!
The product was really good quality and king ice was really quick to deliver
Hi Jose,
Thank you for shopping with King Ice! We are happy to hear that you are satisfied with your order.
This is amazing holy beans. I am obsessed amd the packaging was cute
Hi Allie,
Thank you for shopping with King Ice! We appreciate all the love and support.
I love all my Jesus pieces from king ice very nice good quality looks so real I love my Jesus piece definitely gonna buy more when you restock new Jesus pieces
Hi Michael,
Thank you for shopping with King Ice! We are happy to hear that you love your jewelry.
Perfectly fine, all websites should be at this standard.
Hi Jeremy,
Thank you for shopping with King Ice! We appreciate all the love and support. Thank you for the feedback.
Live in the uk shopping was so fast product amazing brilliant
Hi Emma,
Thank you for shopping with King Ice! We appreciate all the love and support.
Jewelry was delivered quick and the quality exceeds expectations. Sturdy and beautiful.
Hi Christopher,
Thank you for shopping with King Ice! We are happy to hear that you are satisfied with your order.
Excellent, satisfactory and on-time. Above and beyond expectations!
Hi Stephon,
Thank you for shopping with King Ice! We appreciate all the love and support.
Shopping was easy and simple and my order came faster than i thought it would i will definitely be ordering again
Hi Lisa,
Thank you for shopping with King Ice!
This is a very dependable product and shopping experience.
Hi Ryan,
Thank you for shopping with King Ice! We are happy to hear that you had a positive shopping experience!
I love my necklace, its solid with shines great in the dark and the packaging is great with the real ruff ryders logo on the box
Hi Rayon,
Thank you for shopping with King Ice! We are happy to hear that you are enjoying your jewelry.
Pretty good experience considering I sent the chain back twice. Although I am owed about $5 for shipping back the items I will let that sly because they never questioned my reasoning behind sending this particular item back and forth. Anyway I think they have a little bit of a quality control issue but all in all a good experience.
Hi Jose,
Thank you for shopping with King Ice! We appreciate your patience and cooperation.
Answer: Hello, Thank you for contacting us. We carry both solid and plated gold items. As well as Genuine SI diamond and CZ stones. All material descriptions will be listed next to each item under "Details" on the website.
Answer: Hello, https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400110200828937209272 Your order was shipped out today! Our general processing time is 1-3 business days, not including the holidays. Sorry for any inconvenience. Best Regards
Answer: Hey Jacob, Unfortunately we do not have any solid 14K gold Miami curb chains at this time. We apologize for any inconvenience.
Answer: Hey Came, International shipping usually takes 4-10 business days.
Answer: Hey Lance, Our gold is dipped 5 times in real 14K gold ionic plated material.
Answer: Hey Fred, We do not recommend to shower with our products on or to expose them to any liquid, water or oil which will cause damage. We also recommend to use a dry hand cloth to help maintain the item by rubbing it down periodically so it will help maintain it.
Answer: Hey Kelly, Were you able to be helped with this order? We apologize for the delay as we had a revamp to our reviews system. If not then please contact us to Sales@kingice.com.
Minding our own business. The Men's Street-wear Jewelry Business.
Hi Casey,
Thank you for your feedback! We appreciate all the love and support.