The company enjoys a strong reputation for high-quality products, with many customers expressing satisfaction with the craftsmanship and aesthetic appeal of their items. Fast shipping and user-friendly purchasing processes contribute positively to the overall customer experience. However, some customers have raised concerns regarding delayed orders, particularly with preorders, and issues with product details, such as clasp quality. While the majority of feedback reflects a positive sentiment towards the brand, addressing these concerns could enhance customer loyalty and trust. Overall, the company demonstrates a commitment to quality and efficient service, though improvements in communication and product consistency are suggested.
This summary is generated by AI, based on text from customer reviews
My boyfriend loves these they are sturdy and classy. The back is also nice and keeps the earrings in place.
Came in the mail fast and I'm impressed with it and all the stuff that came with to keep it looking fresh
Hi Tylor,
Thank you for shopping with King Ice! We are so happy to hear that you are loving your King Ice jewelry.
I love this ring...it looks good on my hand.I love the pattern Greek Key.it is one of my favorites.
Hi Diane,
Thank you for shopping with King Ice! We are so happy to hear that you were able to find something to your liking.
Pretty simple easy going no hassle moneys worth just doing the 50 character minimum for the review
Hi Nathan,
Thank you for shopping with King Ice! We are so happy to hear that you had a great shopping experience.
Simple and easily found what I needed! Definitely coming back for more!
Hi Joseph,
Thank you for your feedback! Thank you for being a loyal customer of King Ice!
This was a gift and the person tried to put it on and it was a disaster. It was horrible to watch. Completed return request last week and waiting on info to return.
Love my new chains! I'd love to see king ice partner with more big franchises like Game of Thrones/House of the dragon, Pokémon, Star Wars and much more
Hi David,
Thank you for your feedback! We will share your feedback with our team! We have some amazing collaborations coming up. You can sign up for our newsletter to stay in touch!
The delivery was fast and it arrived on time. The necklace looks great in person and has good weight. I'll definitely be ordering again and recommending KingIce to friends.
Hi Ashley,
Thank you for shopping with King Ice!
I don't have the route app (nor do I want it) and was kinda scared I wasn't gonna get notified. Thankfully I remembered I actually assigned my email this time and it pulled through. Unlike my Shadow necklace, this time it was safely placed in my mail box which surprised me but I'm satisfied. Wearing this necklace, for whatever reason, just straight up give me energy prolly some nostalgia and my mood gets affected by it. I absolutely love it
Necklace looks amazing the design is great colors are a great choice
Hi Nicholas,
Thank you for shopping with King Ice! We are so happy to hear that you found something to your liking.
Awesome service, very fast shipping and great looking chain! Highly recommended
Hi Marvin,
Thank you for shopping with King Ice! We hope you are enjoying your Death Row chain!
It was very very quick to get here I am very happy with my purchase getting a lot of compliments from people I love it a lot
Hi Pj,
Thank you for shopping with King Ice! We are happy to hear that you are satisfied with your order.
I had an amazing experience on KingIce website and I found the perfect gift for not only me but my brothers as well.
Hi Thane,
Thank you for shopping with King Ice! We are so happy to hear that you found something for everyone!
Greetings, excellent, I have already received my 100% delighted article, I have a question to see if you can clear my doubts in a precise and detailed way. Is the control medal real 14k gold or just gold-plated or painted in gold? I can bathe in the pool and beach without fear that its color will change?
I'm love it. This pendant is something worth getting. Detailed and well designed.
Hi Kalia,
Thank you for shopping with King Ice! We hope you are enjoying your Sonic necklace!
I visited King Ice and was impressed by the wide selection of jewelry. The website is very user-friendly and I quickly found what I was looking for. Overall, it was a great experience!
Hi Daniel,
Thank you for shopping with King Ice! We are happy to hear that you had a great shopping experience.
Bought twice on separate occasions shipped quick and arrived promptly
Hi Paulo,
Thank you for shopping with King Ice! We appreciate all the love and support.
Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good
Hi Cecil,
Thank you for shopping with King Ice!
Your items are soo good that im getting my daughter one because of her excellent work in school especially my wife she loves the halo helmet god bless you all
Hi Edwin,
Thank you for shopping with King Ice! We are so happy to hear that you are loving our jewelry! We appreciate all the love and support!
Received the item sooner than expected. No problems
Hi Edgar,
Thank you for shopping with King Ice!
Answer: Hello, Thank you for contacting us. We carry both solid and plated gold items. As well as Genuine SI diamond and CZ stones. All material descriptions will be listed next to each item under "Details" on the website.
Answer: Hello, https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400110200828937209272 Your order was shipped out today! Our general processing time is 1-3 business days, not including the holidays. Sorry for any inconvenience. Best Regards
Answer: Hey Jacob, Unfortunately we do not have any solid 14K gold Miami curb chains at this time. We apologize for any inconvenience.
Answer: Hey Came, International shipping usually takes 4-10 business days.
Answer: Hey Lance, Our gold is dipped 5 times in real 14K gold ionic plated material.
Answer: Hey Fred, We do not recommend to shower with our products on or to expose them to any liquid, water or oil which will cause damage. We also recommend to use a dry hand cloth to help maintain the item by rubbing it down periodically so it will help maintain it.
Answer: Hey Kelly, Were you able to be helped with this order? We apologize for the delay as we had a revamp to our reviews system. If not then please contact us to Sales@kingice.com.
Minding our own business. The Men's Street-wear Jewelry Business.
Hi Ana,
Thank you for shopping with King Ice! We are so happy to hear that you and your boyfriend had a positive experience with us.