The company enjoys a strong reputation for high-quality products, with many customers expressing satisfaction with the craftsmanship and aesthetic appeal of their items. Fast shipping and user-friendly purchasing processes contribute positively to the overall customer experience. However, some customers have raised concerns regarding delayed orders, particularly with preorders, and issues with product details, such as clasp quality. While the majority of feedback reflects a positive sentiment towards the brand, addressing these concerns could enhance customer loyalty and trust. Overall, the company demonstrates a commitment to quality and efficient service, though improvements in communication and product consistency are suggested.
This summary is generated by AI, based on text from customer reviews
Amazing all around. The chain feels nice heavy and premium. Not too heavy that it would weigh down your neck but heavy enough for it to feel expensive and nice. Tracking was fast and accurate and even told me exactly when it shipped where it shipped. They also ship it first class. I'm sure you couldn't go wrong with any of these amazing chains. I'm surely gonna be buying more. Already got my eye on the pink tails chain from sonic the hedgehog
My friend got married and so I got him this. Hilarious.
Hi Tyler,
Thank you for shopping with King Ice! We hope your friend liked the gift.
KingIce is a brand you depend on for dope jewelry. I was impressed with my first order that I knew for future orders I wouldn't have any doubts.
Hi Steven,
Thank you for shopping with King Ice! We are so happy to hear that you had a positive shopping experience.
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Hi Zhang,
Thank you for shopping with King Ice!
Shipping was fast however I had to pay around $50 for shipping. The ring is cool.
Hi Kevin,
Thank you for shopping with King Ice! We are happy to hear that you are satisfied with your order.
I ordered a chain and it came in the mail. Everything was good with tracking, shipping, and delivery of the item.
Hi Malcolm,
Thank you for shopping with King Ice! We are happy to hear that you had a positive shopping experience.
Very easy and fast and came on time. Will definitely be ordering again
Hi Julia,
Thank you for shopping with King Ice! We appreciate your feedback. Thank you for all the love and support.
It was a great and easy transaction good purchase too to add on will do business again
Hi Six,
Thank you for shopping with King Ice!
Experience was great have always gotten my orders on time
Hi Brittanie,
Thank you for shopping with King Ice! We are so happy to hear that you had a great shopping experience!
My first time ordering from KINGICE purchased two gold plated rope necklace I love it and will purchase more jewelry from now on.
Hi Matt,
Thank you for shopping with King Ice! WE are happy to hear that you are satisfied with your order.
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Hi Matys,
Thank you for shopping with King Ice!
Feels substantial. Wears nicely looks super clean.
Hi Martin,
Thank you for shopping with King Ice! If you have any questions about our products please feel free to email us at sales@kingice.com.
Very good and timely delivery and I look forward to ordering more from the website good shipping and experience are always great for us as a customer.
Hi Sameer,
Thank you for shopping with King Ice! We appreciate all the love and support.
Loving my Death Row Chain. Makes me feel Part of the history of the record label. Saluting Snoop
Hi Juan,
Thank you for shopping with King Ice! We hope you are enjoying your Death Row chain!
Energy sword looks great. Cant wait to explain the lore to girls at the bar lol.
Hi Todd,
Thank you for shopping with King Ice! We hope you are enjoying your Halo necklace!
My order arrived quickly and it is beautiful. The shopping experience was easy and user-friendly.
Hi Princetta,
Thank you for shopping with King Ice! We are so happy to hear that you had a positive shopping experience.
When I ordered from King Ice I originally thought it would take a while to receive my item but I received it within 4 days and right before my husbands birthday trip. Will order again
Hi Kenya,
Thank you for shopping with King Ice! We are so happy to hear that you are satisfied with your order. Thank you for being a loyal customer of King Ice!
Great job, order came in fast and was exactly what I ordered. Thanks!
Hi Brandon,
Thank you for shopping with King Ice! We are so happy to hear that you are satisfied with your order!
Cool cool cool cool cool cool cool cool cool cool cool
Hi Florian,
Thank you for shopping with King Ice! We are so happy to hear that you are satisfied with your order!
Shiny feels real heavyweight & lightweight at the same time athletic type
Hi Zaria,
Thank you for shopping with King Ice! We are so happy to hear that you are satisfied with your order.
Answer: Hello, Thank you for contacting us. We carry both solid and plated gold items. As well as Genuine SI diamond and CZ stones. All material descriptions will be listed next to each item under "Details" on the website.
Answer: Hello, https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400110200828937209272 Your order was shipped out today! Our general processing time is 1-3 business days, not including the holidays. Sorry for any inconvenience. Best Regards
Answer: Hey Jacob, Unfortunately we do not have any solid 14K gold Miami curb chains at this time. We apologize for any inconvenience.
Answer: Hey Came, International shipping usually takes 4-10 business days.
Answer: Hey Lance, Our gold is dipped 5 times in real 14K gold ionic plated material.
Answer: Hey Fred, We do not recommend to shower with our products on or to expose them to any liquid, water or oil which will cause damage. We also recommend to use a dry hand cloth to help maintain the item by rubbing it down periodically so it will help maintain it.
Answer: Hey Kelly, Were you able to be helped with this order? We apologize for the delay as we had a revamp to our reviews system. If not then please contact us to Sales@kingice.com.
Minding our own business. The Men's Street-wear Jewelry Business.
Hi Adam,
Thank you for shopping with King Ice! We are so happy to hear that you were able to find what you were looking for! Thank you for all the love and support.