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How would you rate Kijiji?
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Canada
1 review
5 helpful votes
Follow Tyler C.
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This platform has gone to garbage - seriously. I saw someone complain about seniors here who get annoyed at lowballers - its not just seniors, that is very ignorant. People used to lowball a bit, but now most people just come out of the gate with "how low will you go" - as if I am going to lowball myself. Every ad I post inevitably gets 1-3 people asking for it at half-price and use the excuse of "I'll buy it today if you can do this price" as if I am absolutely desperate and thirsty for a sale at any cost.

An other problem is that even a low-priced ad often doesn't net a lot of people like it used to, and I think people are moving away towards other solutions.

Yet an OTHER problem is that Kijiji has whored itself out so badly that any given page could have 6+ companies advertising their products before eventually you even see a normal ad posted by a person. Seriously, it is ridiculous how many advertisements and "listings" are posted by businesses to show off their stock at their stores to attract people.

The facebook marketplace and FB groups for local yardsale / listings net far mroe responses much more quickly.

Lastly, no matter what you do, Kijiji $#*!-$#*!s the image quality of any photos you upload, so good luck showing or viewing blemishes and details or model numbers in listings.

Avoid at all costs.

Date of experience: September 7, 2018
Canada
2 reviews
8 helpful votes
Follow Paul C.
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Coast to coast Kijiji couldn't score a 5 star review in the last year, these are the people that expect you to maintain a 95% feedback on ebay while they throw nothing but scammers and cheapskates your way. Kijiji is pure garbage with harmful web technologies. The employees and company are trash, the users are mostly idiots and the scammers are dirtbags from overseas. That makes up kijiji in a nutshell. Kijji is designed for exploiting end users for the data and if you're stupid for ad fees. The automated buttons are used by scammers and shady companies to collect data, thanks to the idiots at kjijii, a scammer needs little work to click the buttons and start collecting data with bots. Ebay and kijiji love this so much as its their traffic generator, you must at least come back and log in to reply to tell them off or you suffer a big hit in your rating for not accepting scams, that is why they forced the reply rate feature on you, without it the scammers and tracking from kijiji would never work because nobody replies to third world scammers. Like I said, scum company and just like at ebay they make it impossible to contact them after they implement these anti-user / pro scammer features. Co-incedence?

Date of experience: January 24, 2021
Canada
1 review
3 helpful votes
Follow Ian S.
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I posted an ad to rent my house. I filled out all the "mandatory" portions and explained my house. Then it was deleted. I reposted with a bit more information, but I was perplexed as to why my previous ad was deleted. My second post was deleted again. So I asked the customer service, what was wrong with my ad. Then they said I had to put:
Accurate monthly rent/price
Location of house/apartment
Type of apartment; basement, low rise/high rise (include floor number)
Whether the unit is furnished or unfurnished
Images of the inside of the unit
Date the unit is available
Whether or not utilities are included in rent; if so, specify which utilities are included.

The entire address or my phone number was not a part of "mandatory" information. Also I did indicated it was unfurnished by clicking options.

Anyway, I added more information. Yet again it was deleted. This time, they said I should have included:
- What is the price/rent? Does rent include hydro, gas, or any other amenities?
- Contact name and number.
- Length of lease.
- Policy on pets.
- Clear images of the space.
- The address or general location of the unit.
- What floor is this unit on?
- Is there any outdoor space?
- How many appliances are included?
- Any relevant information regarding the condition.
- How many rental references are required?

Bunch of BS! Some of the abovementioned suggestions were not made previously (such as "how many appliances are included"). In addition, I have my phone number filled out in the mandatory section. Why do I need to repeat it in my Description?

I thought they were just trying to frustrate me so that I would pay money to post ads. But after reading other unsatisfied users who had paid ads and yet got their ads deleted, I guess Kijiji is just a very unhelpful site.

Date of experience: August 26, 2015
Canada
2 reviews
0 helpful votes
Follow Mark E.
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Agent Audrey expressed v little interest and ended the chat, Also, the email-address policy is bonkers.

Date of experience: June 11, 2021
New York
1 review
0 helpful votes
Follow Lokesh B.
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Never spend your money on ads on the Kijiji website. It total scam website and they don't promote you anyways. Its better you invest in google ads

Date of experience: June 18, 2021
Canada
3 reviews
5 helpful votes
Follow Johnny C.
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Kijjiji is a joke, the review system is unfair, and one sided, buyers should have the option of reviewing these losers who make unfair reviews HERE IS MY VIDEO RANT ON THE SUBJECT
https://canucktv.com/aiovg_videos/kijji-ca-buyer-review-sytem-is-unfair-and-being-abused/

Date of experience: July 18, 2020
Canada
6 reviews
30 helpful votes
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No one wants to purchase quality items... they want everything for free, total waste of time posting on this site

Date of experience: August 3, 2019
Canada
1 review
0 helpful votes
Follow emily g.
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Kijiji has to be the worst website ever created. They have no customer service. They have all fake listings. It needs to get shut down

Date of experience: June 21, 2020
Canada
1 review
2 helpful votes
Follow Arlene L.
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They do not enforce any of the rules for pet salesReported ads are left upThey did enforce 2yrs ago!

Date of experience: May 27, 2022
Canada
1 review
0 helpful votes
Follow Bill G.
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Waste of time trying to find anything of value. 95% is a couple of companies that flood the site. Useless.

Date of experience: September 16, 2020
Canada
1 review
0 helpful votes
Follow Amanda L.
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Terrible customer support, don't resolve issues or answer questions strait on. Don't waste your money on posting a Kijiji ad!

Date of experience: August 18, 2022
Canada
1 review
4 helpful votes
Follow Prannay M.
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People get scammed on this website and kijiji cannot do anything about it. There is no legal team of expert that can help you once you get scammed.

Date of experience: December 1, 2018
Canada
1 review
2 helpful votes
Follow Nick S.
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Very high prices
July 17, 2018

Too many spam and very high prices.
On last 2 years the prices grows very high.
Have been with them 10 years, but now have to find another solution.

Date of experience: July 17, 2018
Canada
1 review
8 helpful votes
Follow Rossi R.
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The concept is great, the people that respond suck, very cheap and Inconstant.

The quality of customer is the big issue, it's a low life site.

Date of experience: May 20, 2019
Canada
1 review
1 helpful vote
Follow Idiot paki D.
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Went to $#*!s
August 28, 2022

Biggest crap there is don't bother its not for people to buy or sell its for business to sell $#*! no one wants th deal with

Date of experience: August 28, 2022
Canada
1 review
0 helpful votes
Follow John R.
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When I try to look for travel trailers with NO BUNKS I am shown all trailers with no exclusion of bunk models and at times it appears bunk models are the only thing shown.

Date of experience: August 15, 2015
Canada
1 review
7 helpful votes
Follow Jimmy n.
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I hate the kijiji app
December 24, 2016

What is wrong with you guys I thought you should make things easier
You can't find what you need know.
Before it was so easy.
Idiots Ah ah

Date of experience: December 24, 2016
Canada
3 reviews
13 helpful votes
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Personal vs professional
October 15, 2017

The kijiji turn bad, cause It doesn't make a difference, or a control, between the individual and the professional use.

Date of experience: October 15, 2017
Canada
1 review
13 helpful votes
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KIJIJI.ca so slow
November 13, 2017

What has happened to Kijiji? It use to be a good site and now it sucks So slow and it never finishes loading. Have to keep refreshing over and over

Date of experience: November 13, 2017
California
1 review
6 helpful votes
Follow Susan L.
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Terrible Service
August 7, 2019

Paid for top ads and never received them. Contacted Kijiji 3 time and never got a response. Will cancel and never use them again

Date of experience: August 7, 2019

Overview

Kijiji has a rating of 1.1 stars from 370 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kijiji most frequently mention customer service, live chat and post ads. Kijiji ranks 189th among Classifieds sites.

service
74
value
73
shipping
41
returns
46
quality
59