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Kendra's Boutique

How would you rate Kendra's Boutique?
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New Jersey
1 review
1 helpful vote
Follow Tolonda M.
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Worst wig I ever bought
September 23, 2024

This wig sheds and tangled.i always buy her hair but never again. I paid $750 for this wig. And she doesn't offer a refund. They must have known because they included a 1 bundle of hair in my purchase. Please don't buy from this company!

Date of experience: September 23, 2024
California
1 review
1 helpful vote
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I purchased a 30 inch wig body wave. The wig that I received was like Afro curls nappy hair 30 inch so thin this hair is horrible. I wouldn't sell it to my worst enemy. I need a refund I need to exchange. I need real good quality air or I want my money back. Do not buy from this company, they put all their models in good hair consumers trash here. I paid $900 and got $60 worth oh hair in the picture that like 1hour after installed

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Date of experience: June 30, 2024
Washington
1 review
3 helpful votes
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The hair came really smelly. They sent me the hair that I did not order. I ordered loose curls. They sent me body wave. I wash the hair seven times and it still smells like corn chips. Also bleach some of the hair with a 20 developer it killed the hair. This is some of the worst hair I've ever bought and I don't recommend it whatsoever.

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Date of experience: November 9, 2023
North Carolina
1 review
0 helpful votes
Follow Ashley F.
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Very pleased! I prefer installs that look natural, so I went with 2 bundles and a closure. I twist and wear a bonnet every night, so pics are "twist-outs". Finger combing, water, and minimal use of products are my go-to for maintenance.

Date of experience: May 9, 2023
California
1 review
2 helpful votes
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Boos $#*! Boss wom
May 13, 2023

Kendra is always on time with her deliveries and she's so classy with the way and how she delivers my merchandise in her beautiful boxes and her beautiful wrap. I will always use her hair I will always only use her. She always gives her customer little gifts which is so much appreciated you rock Kendra

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Date of experience: May 11, 2023
Tennessee
1 review
2 helpful votes
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Curly hair
July 21, 2023

Not only was the hair bundles small with barely any hair, this hair sheds everywhere! I purchased the curly after only 1 week it's matted, tangled up, dry and the worst quality of hair I've ever purchased! Never again! I tried to see for myself despite the reviews but they all proved to be right!

Date of experience: July 21, 2023
New York
2 reviews
9 helpful votes
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I've been buying from her since 2016. Her hair used to be top tier, thick from root to tip, no shedding (unless u cut the weft), no tangling, and would last YEARS. I still have old bundles from way back that looks better than the newer rubbish that she sells now. I didn't mind the price when the hair was good, but now the quality is terrible and she also increased prices. Her bundles used to be wider than my arm span and now its much shorter. She skimps on her bundles now and thought no one would notice. I do not recommend her hair ANYMORE! Once upon a time her hair company was in it's own lane! Now her hair is comparable to aliexpress.

Date of experience: July 22, 2023
California
1 review
0 helpful votes
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Horrible
March 13, 2024

This staff is completely unprofessional! Over priced wouldn't recommend!ordered hair a week ago never received the product had to call company and ask where it was? Also paid 50 for the rush delivery and still didn't get it on time

Date of experience: March 13, 2024
New York
1 review
3 helpful votes
Follow T J.
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I've been using Kendra's hair since 2012 every year the quality of the hair has become worse. Bundles are shedding and extremely thin. Lace fronts balding I don't even bother shopping with her anymore. The people that have gone to her through me express how much they hate their hair now. We are paying 500plus dollars only to be able to wear the hair 3 times, this hair should be lasting a year minimum - that hasn't happened since maybe 2018! Stop this lady from selling hair please!

Date of experience: January 4, 2024
Texas
1 review
7 helpful votes
Follow Tosin O.
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I recently purchased hair bundles from Kendra's Boutique, and my experience has been nothing short of a disaster. The quality of the hair was absolutely abysmal, far below the advertised standards, and left me extremely dissatisfied.

The hair sheds excessively, tangles and does not hold curls. I was sold low quality hair at a high price.

Overall, my experience with the hair bundles purchased from Kendra's Boutique has been extremely disappointing. The poor quality and excessive shedding have left me regretting my decision to purchase from this store. I strongly advise that you look elsewhere for your hair bundle needs.

Date of experience: June 21, 2023
California
1 review
1 helpful vote
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I have used Kendra's hair for like 7 years! I love the hair. And will last when you properly care for it. I'm also use the closures to make wigs as well. I used the curly too to make a wig. Love this brand!

Date of experience: June 30, 2023
New York
1 review
1 helpful vote
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Dissatisfied
July 16, 2024

I'll start by saying, Rarely do I write negative reviews. I have purchased Kendra's hair consistently for almost 5 years to the tune of approx. $500 per order.

Unfortunately the quality may be compromised.

I've always gotten follow up "thank you for your purchase" "please contact us if not 100% satisfied".

About a year ago, I had a closure that did not fare well and began to shed. I made note at that time w no response.

I absorbed that cost and continued to re order.

What prompts this review is that w my most recent purchase - 3 bundles and a closure, the hair had a weird smell but I washed and installed any way.

Attempted to contact w in days on the Kendra's site and by phone on multiple occasions.

As my closure has completely fallen a part a few weeks later, I thought I'd try the phone contact again.

I was amazed that I actually got thru. I was more amazed that the Manager on the line made absolutely no attempt or concession to address my concern or research the fact that I've spent thousands, as have many other clients In sure as the expensive product they sell is normally good quality.

I fear that the product is not what it used to be. Absolutely flabbergasted by the customer service approach.

If I ever order from them again, I can only hope for a better experience. For now, looking for a new supplier. All the best.

Date of experience: July 16, 2024
California
1 review
0 helpful votes
Follow Tiffany M.
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The best customer service ever! The shipping was fast & the quality, look, and feel of the hair is amazing! There's minimal shedding & it's very soft. I'm excited to make my next purchase.

Date of experience: June 3, 2023
Pennsylvania
1 review
1 helpful vote
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My favorite hair company!
December 17, 2020

I always receive my hair on time, the best hair I ever ordered, it's soft, lasts a long time, barley sheds. Sometimes it's hard to contact anyone in customer service, but when you do, they usually do their best to help me.
Also the hair takes color very well.
I would love if they sponsored me lol

Date of experience: December 17, 2020
Arizona
1 review
0 helpful votes
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Amazing Service
April 7, 2023

This Company has always provided me with excellent service, from the beginning to the end! The Quality you get in their is Superior! Overall love This Hair boutique!

Date of experience: April 7, 2023
New Jersey
1 review
7 helpful votes
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Hair
February 10, 2022

I have a couple of years buying at this boutique, I bought my last bundle last week from them. They sent me a bundle that wasn't even $10 it looked and smelled like nasty hair from the beauty supply l, they were fast to answer my DM before my purchase but when I sent them a message concerning why the hair looked like that I was left on seen. No one answered me back.

Date of experience: February 10, 2022
California
1 review
11 helpful votes
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NOT WoRth the $480 RAGGADY
October 19, 2021

I paid for express shipping which takes 2-3 days. I received it in 5. She barely sent the hair out on a Thursday & then had nerve to answer the phone with an attitude and couldn't tell me where, why or when id received it. Once I got the bundles I had a whole bunch of knots/ sheading /split ends. The company really went down the drain over the years. I was better off Buying from the store.

No products added to the hair. 4 days installed.
+1
Date of experience: October 19, 2021
Maryland
1 review
0 helpful votes
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Great quality
May 10, 2023

Hair is of great quality, my hair dresser who has used multiple different brand says that it really is worth all the money. I'm really happy with the result.

+1
Date of experience: May 10, 2023
Pennsylvania
1 review
0 helpful votes
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3 bundles
June 10, 2021

Love this hair, the only hair I buy. Always get your money's worth and definitely can get more then one wear. The picture I uploaded is actually some older bundles I had from this company. I haven't installed the new bundles yet. Waiting for next month when I go on my trip

Date of experience: June 10, 2021
California
1 review
0 helpful votes
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Bought for hair appointment
November 6, 2021

I bought 2 bundles and sent them directly to my hairstylist for a sew-in style she was doing for me. The hair was great quality and arrived super fast, no delays. I definitely will be ordering more for more volume.

Date of experience: November 5, 2021

Overview

Kendra's Boutique has a rating of 3.2 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kendra's Boutique most frequently mention customer service, great quality and best hair. Kendra's Boutique ranks 7th among Wigs sites.

service
46
value
48
shipping
49
returns
35
quality
47
+79