• Kellyco Metal Detectors

Overview

Kellyco Metal Detectors has a rating of 4.69 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kellyco Metal Detectors most frequently mention customer service, fast delivery, and christmas gift. Kellyco Metal Detectors ranks 8th among Outdoor Equipment sites.

  • Service
    5
  • Value
    6
  • Shipping
    6
  • Quality
    6

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What reviewers want you to know

Positive highlights

  • So far I like doing business with Kellyco because of the prompt processing of my order of the Whites metal detector!

Critical highlights

No critical highlights yet

How would you rate Kellyco Metal Detectors?
Top Positive Review

“Good web store”

Oscar G.
12/15/21

I took metal detectors for the first time. I decided to take on the advice of friends on this site. We arrived on time, everything is in order. The quality is also normal.

Top Critical Review

“Beware of lots of misrepresentation”

G g.
4/2/23

I worked for Kellyco for several years. They try to promote that they're a family company. They are more like a corporation. There are lots of misrepresentation. First, the pictures of the warehouse, is from many many years ago. They have very few detectors at their location and contract with another company to ship most all of their items. Kellyco Says they certified experts that sells their products. They are not certified by anyone. As a matter of fact, most people that work there don't metal detect at all and don't know the basics of metal detecting. On several occasions when certain employees were invited by the manufacture to learn about their products, the employees passed on showing up. There is now the new owners but again there's misrepresentation, because most of the upper management is still there and in place and the owners do little to improve or change anything. The puppet master, John Parrish hides in his office and rarely interacts with anyone other than a few. Mark Slimensky does all of his bidding and doesn't remember what he says and I don't think he knows what's the word, "truth", means. Daniel Carboniel says he's an honest guy but then doesn't back it up as John Parrish Controls him. They do what it takes just to stay within the letter of the law. Many times customers complained because they never received their product and I eventually found out why. Because they didn't pay their bills with the manufacturers and the manufactures wouldn't send it to the customer. Kellyco would say that it's a shipping error which was totally untrue. Refunds to customers would take forever and would only refund the customers money when the customer called in and complained multiple times. Many of their testimonials are from customers years and years ago. Is Kellyco a honest company? No

Reviews (219)

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Reviews that mention popular keywords

metal detector (27)
Thumbnail of user oscarg187
28 reviews
3 helpful votes
December 15th, 2021

I took metal detectors for the first time. I decided to take on the advice of friends on this site. We arrived on time, everything is in order. The quality is also normal.

Thumbnail of user jimh222
1 review
0 helpful votes
January 29th, 2018

Overall the shopping experience was great. The products were easy to find on the pages and there were good descriptions. Checkout provided several options with most credit cards. The site did not require me to become a member. After payment, there were several communications to me providing the status of my order. It arrived 3 days following the ordering. Both products showed great quality and they both worked upon arrival. Overall a super experience.

Thumbnail of user danc288
1 review
0 helpful votes
September 16th, 2018

I ordered a set of waterproof headphones for Equinox 800, they shipped the same day and arrived in 3 days :) They seem to be top notch quality and sound great. The cord is extra long and is the most heavy duty cord I've ever seen on a pair of headphone! I bought these after reading about them from a fellow hunter, 2 thumbs up from me as well.

Thumbnail of user joshuac75
1 review
0 helpful votes
February 1st, 2018

Items arrived fast,(3 days from Florida to North Dakota) well packed and in great condition. No problems whatsoever! Great prices and good service, who could ask for more. I have read reviews on Kellyco about their late service and junk that comes with their shipments, and I did not experience that at all. I realize that things do happen due to weather and other logistic issues. I wonder if other people do as well? People it happens, do you remember the days of mail order catalog? Should we go back to that?

Thumbnail of user mikes1345
1 review
0 helpful votes
October 27th, 2018

Excellence! Arrived in two days. Kellyco is top notch in my book. Thank you for a great experence. Will definitely recomend Kellyco as the place to shop for quality products.

Thumbnail of user frankf94
2 reviews
0 helpful votes
January 30th, 2018

Great products, friendly service and quick shipping. Customer service I called when I had a question. The person I spoke with was very polite and knowledgeable.

Thumbnail of user amyd120
1 review
0 helpful votes
March 2nd, 2018

My husband hasn't used it yet, but he's always wanted one so he's super excited. Now he's just gotta wait for the ground to thaw.

Thumbnail of user jacks691
1 review
0 helpful votes
March 24th, 2018

I have been very excited with every item I have ordered from Kellyco. What else can I say about a great company!

Thumbnail of user texi
2 reviews
0 helpful votes
February 19th, 2018

Will do more business in the future when I have more time. I have 5 different detectors at this time but always looking for improvements

Thumbnail of user rogerf68
1 review
0 helpful votes
August 20th, 2018

Every time I order from Kellyco, I can count on fair pricing and excellent service from order to quick delivery. Kellyco just can't be beat!

Thumbnail of user thomasb509
1 review
0 helpful votes
May 26th, 2018

I ordered my coil and cover (4.5 Garrett Ace Coil) And 3 days later I had it in my hands! Great Prices & Speedy Service!

Thumbnail of user jgamble9172
1 review
2 helpful votes
April 2nd, 2023

I worked for Kellyco for several years. They try to promote that they're a family company. They are more like a corporation. There are lots of misrepresentation. First, the pictures of the warehouse, is from many many years ago. They have very few detectors at their location and contract with another company to ship most all of their items. Kellyco Says they certified experts that sells their products. They are not certified by anyone. As a matter of fact, most people that work there don't metal detect at all and don't know the basics of metal detecting. On several occasions when certain employees were invited by the manufacture to learn about their products, the employees passed on showing up. There is now the new owners but again there's misrepresentation, because most of the upper management is still there and in place and the owners do little to improve or change anything. The puppet master, John Parrish hides in his office and rarely interacts with anyone other than a few. Mark Slimensky does all of his bidding and doesn't remember what he says and I don't think he knows what's the word, "truth", means. Daniel Carboniel says he's an honest guy but then doesn't back it up as John Parrish Controls him. They do what it takes just to stay within the letter of the law. Many times customers complained because they never received their product and I eventually found out why. Because they didn't pay their bills with the manufacturers and the manufactures wouldn't send it to the customer. Kellyco would say that it's a shipping error which was totally untrue. Refunds to customers would take forever and would only refund the customers money when the customer called in and complained multiple times. Many of their testimonials are from customers years and years ago. Is Kellyco a honest company? No

Thumbnail of user vernonh25
3 reviews
0 helpful votes
December 17th, 2017

Kellyco delivers fast and dependable service. My husband will enjoy using his Garrett Pinpointer, when he takes out his new detectors that we also purchased from Kellyco.

Thumbnail of user stevenb413
1 review
0 helpful votes
August 24th, 2018

For a small 4-5 ounce electrical wire adapter cable in an envelope (NOT BOX) going from Winter Springs area to Sebastian (an hours drive) for $11.00 is close to DOUBLE what I think is right.

Sometimes maybe in these INEQUALITIES when dealing with a repeat customer and getting $50.00 for a headphone ADAPTER... NOT HEADPHONES... just a cord... maybe to keep us old timers happy... you could make a little note in the box and say...

"We thought ELEVEN DOLLARS to Sebastian was a little rediculous. (but that was our actual shipping cost to us)... WE HAVE CREDITED YOU BACK $3.00 SEEING YOU ARE A REPEAT CUSTOMER!
Thank you so much... I hope you see we appreciate each and every order from you... no matter how small.
Please remember us when it's time for that next LATEST, GREATEST DETECTOR. Try it out here FIRST and BUY IT HERE with our VERY COMPETITIVE PRICES! Nothing like a "hands on" inspection before buying!

Sincerely,
The Management
Kellyco Detectors

Thumbnail of user garym197
1 review
0 helpful votes
February 23rd, 2018

This price on my Minelab Detector Bag was really inexpensive. It was a great value and I can't wait to get a Equinox into it.

Thumbnail of user billk110
1 review
0 helpful votes
February 1st, 2018

I received it this afternoon and was not able to mess with it. I have never owned a metal detector before but I am looking forward to using it. Just hope Ill be able to figure it out!

Thumbnail of user ajo9
1 review
0 helpful votes
April 5th, 2018

I am a new user to metal detecting and this Kellyco detector already beats my original one. I received it super fast, came with a bunch of goodies. Very easy to use! I can't wait till warm weather hits so I can go out all day.

Thumbnail of user jeremyl99
1 review
0 helpful votes
June 1st, 2018

I received a courtesy call from George to confirm I wanted it shipped to a different address from my billing address. Top notch customer service and I got exactly what I ordered.

Thumbnail of user shadb3
1 review
0 helpful votes
December 4th, 2017

Another successful order through Kellyco. I will not shop any other place for my metal detecting gear. Great products in stock, quick ship times and excellent customer service. Thank you Kellyco!

Thumbnail of user lylet6
1 review
2 helpful votes
November 22nd, 2017

Prompt service. Little disappointed with all the unexpected "extra" costs like shipping and the customs and duty which kind of soured this purchase a little. None of my other US purchases (all over $100) ended up like this. May look elsewhere for the future - just too much plus, plus with Kellyco. Advice to Kellyco - tell your Canadian customers up front about this stuff.

Thumbnail of user mikeb468
1 review
0 helpful votes
March 15th, 2018

The shipping was super fast, but the item's quality isn't as good as I expected. It will do the job though.

Thumbnail of user rosam58
1 review
0 helpful votes
May 1st, 2018

Thanks for short delivery time now I have the extra parts I hope I don't need but have just in case.

Thumbnail of user justink71
1 review
0 helpful votes
May 12th, 2018

Fast shipping and good communication. Very good deal as well. Look forward to doing more business. Now to just wait for the weather to cooperated to use my new toy.

Thumbnail of user tonyt129
1 review
0 helpful votes
April 29th, 2018

Placed and order for z-lynk, treasure bag, nel coil, and shovel. I got an email to call customer service. When i did he wasn; t sure why i was calling. He was very kind and tried to help. They didnt have the coil, and shovel. So they sent the other stuff out got it in 3 day"s very excited, but i am waiting for the rest of my gear. Cant wait. Thank you Kellyco.

Thumbnail of user tommyj34
1 review
0 helpful votes
September 30th, 2018

I have been buying all my metal detectors and accessories from Kellyco, great service and very competitive prices, can't say enough about the way they do business, first class! Thank you!

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From the business

Kellyco Metal Detectors has the perfect metal detector for you- whether you are a beginner or experienced. From Security to Hobby- Begin your search today!

Company Representative

Thumbnail of user seanm433
Sean M.
VP Marketing & Operations
Typically does not respond to reviews

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