KeepBeautiful

Wish I could give less than 1 star. Just like everyone else here, I am just so upset I didn't see these reviews before I wasted a second dealing with them! 100% scammers, they took over $500 of my money for two items, and only sent one of them, 1 month later! My second item didn't even get an order confirmation or shipping label, but they were more than happy to immediately charge my credit card to the tune of more than $500. Numerous phone calls, emails, pleas to hear back from them, without a single response. Can't wait till this business crumbles and burns, it's already on it's dying legs.

Learn from my mistake. Fooled by slick website. Charged my card immediately. 2 weeks later, automated email…no stock available yet. No estimated ship date. 3 weeks later, no further updates. Phone # goes straight to pre-recorded message: not taking any calls, fill in a form on website. Submitted online form asking for status update and to cancel and refund if they don't know when it will ship. No response. Live Chat is only there to sell you on more stuff, no info about my order. Sorry, fill in an online form if you have questions. 4 weeks later and 5 attempts to get a status update through phone, online form, live chat…. Finally a rep calls. No stock, how about we send you something cheaper and refund the difference. No thanks, never again. Rep then has the gall to say may not be able to refund me since I've contacted my credit card company. Really? You want me to withdraw my complaint to the credit card company? So shady.

Ordered two blades. They sent the WRONG blades. Emailed them copy of the order, photos of what they sent and what they should have sent. On the phone they said they would email me a return shipping label and that they would send out the correct blades. That was 2 weeks ago. Have followed up with two additional emails and 4 phone calls. All phone calls went to voice mail. This is the worst company I have ever ordered from. Like other posters here - wish I had read the reviews before ordering. Will contact the BBB and lodge a complaint as well. Do not order from this useless company!

Placed an order March 22nd for over 150$ worth of inventory. I never received an estimate date on delivery so I called two weeks later and was told that my item was on the way. It never showed up, so I called again and was given a different speech stating that my item was not even in their warehouse and that they were waiting for a new shipment to arrive in order to process my order. How can a company charge clients for an item they don't have in stock. The customer service agents are dishonest and they don't respond to their central emails. Almost two months later my patience ran out, so I asked to be reimbursed. This is a real Mickey Mouse mouse company. Don't waste your time.

I ordered 2 products with this company and I only received one item from them, and I'm still waiting on another item that I ordered a month ago. I followed up with the company., They told me the item was on its way and I would get a tracking number to follow. I didn't get a tracking number. Clearly the customer service at Keep Beautiful sucks, and I wish I could give it less then one star. I regret ever using this company, and I should have checked the reviews first! Never again will I ever be using this company~

I ordered a product about 6 weeks ago. I've called about 10 times, left voice messages and emailed. No respond what so ever. What annoys me the most is just not getting responded to. If they said it would take a year, I rather than that total neglect. Save yourself time and buy elsewhere

Ordered product that they did not have but they charged my credit card anyway before even finding out whether or not they had stock. That was August 25th, it's now September 15th. I would wait for my credit if I knew it was to come but no one calls me back, no one emails me. When you call the company, which I have done several times, no one is there to answer, you leave a message but no call back. I am beginning to wonder about this place.

Ordered. Paid. Never received product. Phone disconnected, doesn't answer email.
Interesting…my credit card was scammed after I placed an order with this company. BEWARE.