I ordered 2 products with this company and I only received one item from them, and I'm still waiting on another item that I ordered a month ago. I followed up with the company., They told me the item was on its way and I would get a tracking number to follow. I didn't get a tracking number. Clearly the customer service at Keep Beautiful sucks, and I wish I could give it less then one star. I regret ever using this company, and I should have checked the reviews first! Never again will I ever be using this company~