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KB DistributorsReviews 111

4.0

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KB Distributors Reviews Summary

KB Distributors has a rating of 4 stars from 111 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KB Distributors most frequently mention customer service and clawfoot tub. KB Distributors ranks 9th among Hardware Store sites.

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North Carolina
1 review
0 helpful votes
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Fantastic customer service
October 25, 2021

I was thrilled by the terrific customer service provided by Ralph of K&B Distributors. I had a small problem after installing the faucet I ordered and he went out of his way to solve it. He was very kind, friendly and proactive. Fantastic service! I highly recommend this company. It's so rare to interact directly with an actual person these days. K & B distributors is one of the rare companies that actually provides personal service.

Date of experience: October 25, 2021
Mike F.
1 review
0 helpful votes
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Ralph was great to work with and you can trust doing business with him! I am very satisfied!
Mike Fett, Conroe Tx.

Date of experience: June 14, 2019
Heather Z.
14 reviews
0 helpful votes
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Ralph at KB Distributors worked with me to help source and supply a needed replacement part for a shower valve, at a job we were working on. The service provided was excellent, and after a chain of several conversations and emailed photos, he was able to find us exactly what we needed. I'd highly recommend them.

Date of experience: May 14, 2019
Goodgravy H.
1 review
0 helpful votes
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Ralph is wonderful
November 7, 2018

Ralph is wonderful. Top drawer organization. It was a pleasure talking with him, and getting his help.

Date of experience: November 7, 2018
Matt T.
14 reviews
0 helpful votes
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These guys are the real deal
October 31, 2018

These guys are the real deal. Great products, delivered on time in a high quality package with no issues whatsoever. Definitely will be back next time!

Date of experience: October 31, 2018
Allen R.
1 review
0 helpful votes
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My original order was lost in transit, but once KB Distributor was notified about the loss, they acted on the information and I received my order within a couple of days. The parts were as advertised, of good quality and very fair price; I would shop with KB again.

Date of experience: October 30, 2018
Billy I.
17 reviews
0 helpful votes
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Got personal service and information that was very helpful to my decision making process.

Date of experience: October 29, 2018
Debbie C.
2 reviews
0 helpful votes
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Looking up the item and ordering was so simple
October 26, 2018

Looking up the item and ordering was so simple.
The price beat our local Home Depot and Lowes price, which was awesome.
If I need any other items like this, your site will be the first I come to.

Date of experience: October 26, 2018
The A.
1 review
0 helpful votes
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High quality faucets with high end detail finishings that our customer loved. Most important, all the necessary parts for installation was included with the bathroom sink faucet and the clawfoot tub faucet. Best price compared with other companies with similar quality products. Fast shipping.

The Austin Company
Post Office Box 7043
Columbus, Georgia. *******
*******187

Shane Austin

Date of experience: October 25, 2018
Nicolette F.
1 review
0 helpful votes
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Ralph really is a business man that understands customer service. It is wonderful to be able to talk to an actual person to get the help you need especially when installing plumbing. Ralph was very prompt at returning phone calls and not just the 8-5 business hours. He was very knowledgeable and gave us accurate information.

Date of experience: October 24, 2018
Mary E.
26 reviews
0 helpful votes
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I was very pleased with the personal service
October 24, 2018

I was very pleased with the personal service. I had been having a hard time trying to find what I needed to install an antique claw foot tub. After searching several websites, this one got me the closest, but still not quite what I wanted, so I called for assistance. Ralph
Quickly put together a matching package that was exactly what I needed for my remodeled bathroom.

Date of experience: October 24, 2018
Kate H.
3 reviews
0 helpful votes
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The guy who helped us was awesome
October 23, 2018

The guy who helped us was awesome. He helped get our product to us really fast when it was needed.

Date of experience: October 23, 2018
KandyMom Q.
1 review
0 helpful votes
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Ralph went out of his way to help me out, because I was in a time pinch to get the faucet. I am very grateful!

Date of experience: October 23, 2018
Dale E.
5 reviews
0 helpful votes
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Ralph was wonderful and very helpful!
October 23, 2018

Ralph was wonderful and very helpful! I highly recommend him and his company! We had a minor problem 6 months after purchase and he solved it, sent the part immediately and was pleasant thru the whole transaction!

Date of experience: October 23, 2018
Scott Q.
19 reviews
0 helpful votes
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October 22, 2018

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Date of experience: October 22, 2018
CVToolKing B.
1 review
0 helpful votes
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I needed a custom order which was no problem
October 21, 2018

I needed a custom order which was no problem. Great prices!

Date of experience: October 21, 2018
Darlene W.
3 reviews
0 helpful votes
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I am very pleased with my purchase
October 17, 2018

I am very pleased with my purchase. I love my tub and sink faucets. Has the look and quality I was looking for. I ordered the wrong faucet for my clawfoot tub but Ralph was very helpful in helping me find the correct one and returning the other. Retuned my calls and kept me informed on the products I ordered. I highly recommend the products and customer service was great. Very courteous and knowledgeable.

Date of experience: October 17, 2018
V L.
1 review
0 helpful votes
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I love our faucet, it's working fine and looks great!

Date of experience: October 17, 2018
Val B.
3 reviews
0 helpful votes
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Love that you had just what I needed, when I needed it and at a really great price.
I love my old claw-foot tub, but drips happen. Sometimes it's just easier to change out the entire faucet than to fiddle with all those little bits-and-pieces (washers and seats and stems, OH MY!) but it's gotten really hard to find a new claw-foot tub faucet for sale at any of the gigantic/local hardware stores...
Found you online, liked your selections, got just what I needed - and easily did it myself.
I'm now "officially" a little old lady living in a little old house, and it sure felt good replacing my faucet all by myself. Thanks for helping me stay independent (and sorry, Mister Local Plumber... I won't be needing you for a while.)

Date of experience: October 17, 2018
Jodi L.
6 reviews
0 helpful votes
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I needed a replacement faucet for an old clawfoot bathtub. The existing faucet was leaking badly, and my contractor had been unable to stop the leak, or to find a replacement locally. In frustration, I went on line. I found KB Distributors and called and explained my dilemma. I was assured they had just what I needed, but I sent photos of the existing faucet for confirmation, since I was concerned that fitting a new one to the existing plumbing might be a problem. The faucet KBDistributors sent was perfect, and the installation was a snap. Plus the item was shipped immediately. I'm very thankful for their help in solving what had seemed an unsolvable problem.

Date of experience: October 16, 2018