KB Distributors Reviews Summary
KB Distributors has a rating of 4 stars from 111 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KB Distributors most frequently mention customer service and clawfoot tub. KB Distributors ranks 9th among Hardware Store sites.
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We found you online and called for information. Your customer service rep. Was both friendly and knowledgeable. We received our product on time and in great shape. We had it installed right away and have enjoying using it.
Quick response and very friendly.
The product is great, however the price is really expensive... comparable to other retailers but still really expensive
Y'all helped me get the right parts to complete my old bathroom and at the best prices around. I'll recommend you to anyone anytime. Thanks so much!
Website was user friendly enough. Price was competitive. They were one of the only companies that had the faucet that I needed.
Loved the faucets for my vintage claw foottub...
Ordering was easy. Product delivered promptly. Once product arrived I had one question about installation which was answered with one quick direct phone call.
The gentleman who helped me was delightful. He also knew exactly what I needed. The product was delivered quickly!
I would recommend this company to other people.
No complaints on my experience
The oiled bronze finish is coming off and it looks awful now. This was an expensive purchase and we expect it to last a lot longer that a couple of months
We were very pleased with the clawfoot tub assembly and the customer service we received was exceptional! We spoke with Ralph numerous times and was very knowledgeable and a delight to talk too! I felt like I'd made a new friend. Would highly recommend K&B distribution!
It was lovely and looks great installed.
Ralph was great to work with and handled my exchange in a very timely manner!
After a lot of research I decided to place my order with Ralph. The shipment was received in a timely manner but there was a crucial piece missing from the tub-shower conversion kit. Ralph got a replacement piece sent to me promptly and the product looks great installed. The only feedback I would provide would be better, more clear installation instructions with the kit. Overall I would highly recommend.
First time ordering from them and all went great. They even following up to ensure of my satisfaction with the order.
I ordered a beautiful faucet for an old Clawfoot bathtub, but it dripped water. My plumber could have made an error when installing, I don't know. Anyway, I talked to the owner, and he sent replacement parts immediately. I replaced the parts myself and no more dripping. I am a very satisfied customer!
The shower unit was easy to install and works quite well. Adapting the shower head to fit the unit was the only issue, but was easily resolved.
Faucet was exactly what I needed and is working like a charm a year later. Thanks!
Great faucet it's exactly what you're site said it was
Our faucet is even more beautiful than the picture!
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members