Kitchen & Bath AuthorityReviews 1,914

The homeowner should have contacted you regarding some of the cabinet pulls (handles) that were
Defected.

I will need to check with the homeowner on this request.

Grace
Michael Holub Custom Homes

It took longer than expected. That being said the overall was a good experiance

Everything went well

It's a good bargain

So far, so good. I did have to call customer service four days after my order because it still hadn't been processed yet. They followed through, and within three days my item was delivered

Very helpful customer service and quick response to on line orders.

Finally found shower door we have been looking for.the shower doors are installed and look beautiful, we are very pleased and are very satisfied with your company. Thank you for great price and products.will definitely recommend to family and friends.

I ordered my product from the website and it was shipped right away.

I paid...then got an email saying it was out of stock. I called the factory direct and they had 2 in stock. Had to call Bath Authority to have them call factory to re order it because it WAS in stock. A huge hassle. I work a lot and don't have time for calling everyone to get my overprice expensive order. Bath Authority is higher priced than everyone else as well. Not happy about that but I had already paid for it.

This company is a fraud! They send damaged packages and don't allow you to return them. Be prepared lose time and money doing business with them.
You can get the same items with reputable companies like Lowes or Home Depot.

It's just a quick note to say that the bath vanity I bought last month is undoubtedly a reliable accessory which is 100% reliable as well. We all are very happy to get this.

Online extremely helpful to confirm the part I was ordering was correct.

Tracking order was not available

I have not received the washlet but I did recieve the toilet and it was undamaged. It works great!

Delivered in perfect shape, exactly as described

Very easy shopping. And good price on this faucet.

Very smooth transaction

Shopping is great but your return policy is convoluted and down right expensive. 20% restocking? I can buy the same product on Amazon for the same price with free returns. Which I will do in the future.

While order was received timely and packaging was undamaged, the ceramic sink was broken.

Customer service was great and mirrors shipped as promised.