Kitchen & Bath Authority
business logo of Kitchen & Bath Authority

Kitchen & Bath AuthorityReviews 1,914

4.0

About the Business

Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.


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Kitchen & Bath Authority Reviews Summary

Kitchen & Bath Authority has a rating of 4 stars from 1,914 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 4th among Kitchen sites.

This company responds to reviews on average within 48 days

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5,383 reviews
Emily S.
0 reviews
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I appreciated the fact that they called me personally to let me know that my shipment was going to be late. There was a small chip in the front bottom of the vanity but not enough to deal with having to pack it back up... Overall I'm very happy

Date of experience: October 3, 2020
Brenda a.
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3rd item I've ordered and all was perfect, thank you!

Date of experience: October 3, 2020
Tim S.
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They cancelled it
October 3, 2020

They cancelled it

Date of experience: October 3, 2020
Tony D.
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No complaints
October 3, 2020

No complaints

Date of experience: October 3, 2020
Oscar e.
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Efficient
October 3, 2020

Efficient

Date of experience: October 3, 2020
Melinda B.
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Good price easy to maneuver website and order.great Directions to install

Date of experience: October 3, 2020
Georgia
2 reviews
1 helpful vote
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On-time delivery
September 27, 2020

Thanks a lot for the on-time delivery of the bathroom sink! Since it was a bit urgent for me, you guys made it possible to help me get the product on the time. Quality and overall everything is perfect. 5 stars.

Date of experience: September 25, 2020
France
2 reviews
0 helpful votes
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Great!
September 23, 2020

When my office was in the construction period, I needed accessories for my office like doorknobs, faucets, etc. I ordered them from this site. The quality of the products that arrived deserves 5 stars. Even the packing was done with great care.

Date of experience: September 23, 2020
Sue S.
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Great product
September 18, 2020

Great product. Quality is wonderful.

Date of experience: September 18, 2020
tyrone m.
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Ut was better than I expected everything was great
September 17, 2020

Ut was better than I expected everything was great

Date of experience: September 17, 2020
Alexa L.
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Tracking information took a little while to arrive which made me nervous, but once it did everything went smoothly. Item was fragile but packed really well. Instructions to build were not very informative and definitely confusing, but we figured it out in the end. Wish it could have been more clear.

Date of experience: September 16, 2020
Joseph N.
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I purchased a shower glass door and it arrived as expected. It is a good price compared to other sellers. Overall I am satisfied with this order.

Date of experience: September 16, 2020
New York
1 review
0 helpful votes
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Very compact product!
September 16, 2020

Ordered a kitchen sink from Kitchen & Bath Authority. The gunmetal color perfectly fits with my kitchen's interior. The quality is quite reliable and resists fingerprints/stains. Very compact product! 10/10.

Date of experience: September 15, 2020
George N.
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Smooth Process from ordering, tracking delivery,...
September 15, 2020

Smooth Process from ordering, tracking delivery, and delivery to my home.

Date of experience: September 15, 2020
Cheryl J.
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I'm surprised by a $9 handling fee
September 11, 2020

I'm surprised by a $9 handling fee. The order arrived complete, in good condition, and a bit faster than expected.

Date of experience: September 11, 2020
Georgia
1 review
2 helpful votes
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Straight up crooks! Ship you any product they feel like & refuse to refund or return. Get hung up on when you call. They blame the warehouse etc... you will have to call your credit card & dispute the charge to get your money back. Beyond horrible

Date of experience: September 11, 2020
Peter B.
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So far easy and simple
September 9, 2020

So far easy and simple.

Date of experience: September 9, 2020
Jan B.
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Love this door which makes our bathroom feel much bigger (it replaced an old, frosted glass door). Our installer did, however, have some mounting issues and getting through to Customer Service was not always easy, probably thanks to the current Covid situation.

Date of experience: September 9, 2020
corie h.
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Customer service was grate!
September 9, 2020

Customer service was grate!

Date of experience: September 9, 2020
BD L.
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Product arrived in two boxes, one of which the small front mirror was smashed. KB did send out a replacement medicine cabinet (again in 2 boxes), but all I really needed was the mirror. Now I have a second medicine cabinet less a small mirror. What a real waste of materials to resolve a relatively small issue.

Date of experience: September 9, 2020