I got asked to be an ambassador and I accepted. I ordered a swimsuit from them and only had to pay for the shipping. However, this was in October of 2021 (it is now February 2022) and I never even got an email that it had been shipped. I contacted Kappa Crew and all they gave me was a 50% discount for my next purchase. I also cant be reimbursed by my credit card, since they don't do that for shipping fees. Do not order.
I and numerous other people have ordered from them only to never get the swimsuits.
I ordered as an ambassador, paid the shipping cost, and still haven't gotten the order. I've emailed back and forth with their "support team" and never even got a tracking number. Now I've asked about a refund and I'm pretty sure I'm being ghosted :(
I ordered 2 bathing suits... A year ago, JUNE 2021 and still haven't received them. I have contacted them several times and they kept telling me they were backed up due to covid and we're sending it "right away". It's now a year later, I have NO bathing suits and they are now ignoring me and will NOT give me my money back. Absolutely disgusting and appalled by the way they have done business. If you want to have your money stolen from you then this is the company to go with... Absolutely horrible. Don't ever buy from this $#*! place.
I purchased 2 bikinis, I never received my order, each time I message they say it has bent sent, it has been over 6 months and still nothing. So they take your money and don't give you your purchased products. Don't order from them.
I placed my order nearly 5 months ago, I still haven't recieved any tracking information or anything! As I live in another country, I do understand that it may take awhile for my order to get here. I have been more than generous, to give them enough time to ship and track my order. BUT NOPE. I have been eamiling them constantly and they still refuse to tell me my tracking information (I just want to know where it is), and they keep saying that my order has been shipped. But I still havent recieved anything yet! Not even an email! I even said like at this point I just want a refund cause its bull$#*!.
I am only writing this review so that you won't shop with them. Very poor service and I will defiantly will be not shopping here again!
It's an honor to be part of this beautiful community. The community that helps to save the ocean and spread love, kindness and positivity. I've been a KappaCrew amazing for a year now and i am truly grateful for the opportunity. I look forward to see more beautiful and amazing girls to be part of this growing community. Let's all work together and uplift each other.
After six months, I never received my bikinis. When I wrote to them, they said I was ineligible for a refund since the bikinis were already in transit. Another three months go by, and I still hadn't received them. I email again, and they cancel my order, but I never received a refund. I waited 60 days, and still no refund. When I emailed again, they said there was a problem refunding my account. It's a scam! Do not waste your time/money.
This company is a sham, ordered a bikini and fought for a year to get my money back as they never shipped my item, they don't respond to emails and they don't have a phone number to call. Do not order from this site its a big sham
Been part of the KappaCrew family or two years now and I am so lucky to be part of this beautiful community! <3 I can't wait to grow more in this beautiful journey! Their Bikini collections are amazing and I can wear them everyday! Highly recommended! <3
I am a KappaCrew Ambassador for a year now and I really love this company. KappaCrew is my go t if we will talk about bikinis. I love all their collection, the design and the cloth! It's so comfortable that I can wear it all day. I super love it and I can't wait to fill my close more of KappaCrew Bikinis.
So much love for KappaCrew! I've been ordering from this company starting this year and they never disappoint! <3 I really love the bikini I got from them it fits perfectly. I love the print and the color. I can't wait to order again. Highly recommended!
So much love for KappaCrew! It's one of my favorite brand. I love all their bikini collections plus the jewelries are amazing! I can't wait order more from this company and help to save our ocean by giving 5% of their profit to the Heart of Ocean! <3 Hghly recommended!
SCAMMERS I PURCHASED MY ITEM 5 MONTHS AGO AND NEVER RECEIVED ANYTHING. THEY HAVE FAKE REVIEWS ON THEIR REVIEW PLATFORMS. I CONTACT THEM ABOUT MY ORDER THEY DONT PROVIDE ANY TRACKING NUMBER AND THEY WONT GIVE YOU A REFUND. EVERYONE HAS SAID THE SAME THING ON INSTAGRAM. DO NOT PURCHASE THESE OVER PRICED SWIMSUITS BECAUSE THEY WILL JUST SCAM YOU!
It is an honor to be part of this beautiful community. I've been a KappaCrew Ambassador for a year now and I can say that aside from their beautiful bikinis. I love how KappaCrew try to help sabe our ocean and our marine lives by giving 5% of their profit to the Heart of the Ocean. Their bikinis are just bonus and the Kappacrew is truly amazing.
HORRIBLE. Never got my order. Nobody knows anything. Your "manager" or " ambassador" they just block you on social media and never have an answer. Don't buy from them. You are better of getting something descent at target. BTW they are overpriced and not good looking either. Don't waste your money.
It's been close to a year they keep saying trouble with post blah blah blah it's all rubbish. Professional lying scam artist company. My first ever stamp to respond to ambassador requests and look what's happened, I got scammed out of $100 for post that never gets posted.
I recently bought 3 bikinis from KappaCrew and I love them! The shipping was a bit longer than expected but definitely worth it! The bikinis come in a cardboard box wrapped all pretty with some super cute stickers (I put them on my locker and my laptop). My bikinis fit really well and the colours are so beautiful! Buying one for my friends birthday next month!
The company reached out to me to model their swimwear. I ordered 2 sets of bikinis and they are an absolute My order came in less than a week. I'd recommend everyone to order from this company. I love their packaging, I felt like an influencer while I was opening it. Their support and brand managers are very helpful and they get back to you really fast. How amazing! Would love to order more soon.
I have been waiting over 2 months for my bikini, almost 3 months now. Their tracking is not accurate and customer support does not respond in 12 hours like their website says. Do not buy from here it feels like a scam website.
This place is a total scam! I was approached on Instagram from someone from KappaCrew saying I could get a swimsuit at a discount price if I would post pictures of the suit and me in the suit. Sounded like a great deal plus everything I read on their site talked about empowering women which I loved. Well it's been well over 3 months going on 4 months and still no swimsuit. They charged my card but never sent the suit. I emailed support team 2 months ago only to be told they are dealing with delay issues and that they checked my tracking (which they never provided me with a tracking number) and that it said it was in transit but here we are almost another 2 months later and nothing! Wish I would have done my research and read all there reviews first. Definitely don't fall for this scam!
Answer: Impossible when it comes to the company support. Once they got my money I could not get ahold of anyone to answer my questions about the status or a refund.
KappaCrew has a rating of 2.9 stars from 78 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with KappaCrew most frequently mention tracking number and bathing suit. KappaCrew ranks 20th among Swimwear sites.
Hi Eimiee, you said you never got your order, and then go on to say our swimsuits don't look good and are overpriced which is not true. The only reason someone will block you on Instagram is if you are starting to aggressively harass them. Instagram is not where our support team is, for all questions, complaints, or concerns, email support@kappacrew.com and they will help you. Please also send your order number, with your first and last name to verify you are who you say you are and your information.