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KappaCrew has a rating of 2.9 stars from 78 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about KappaCrew most frequently mention tracking number, and bathing suit problems. KappaCrew ranks 24th among Swimwear sites.
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No positive highlights yet
It's an honor to be part of this beautiful community. The community that helps to save the ocean and spread love, kindness and positivity. I've been a KappaCrew amazing for a year now and i am truly grateful for the opportunity. I look forward to see more beautiful and amazing girls to be part of this growing community. Let's all work together and uplift each other.
After six months, I never received my bikinis. When I wrote to them, they said I was ineligible for a refund since the bikinis were already in transit. Another three months go by, and I still hadn't received them. I email again, and they cancel my order, but I never received a refund. I waited 60 days, and still no refund. When I emailed again, they said there was a problem refunding my account. It's a scam! Do not waste your time/money.
Ordered back in September 2021, it's now 2 years later. Never received the order. Avoid at all costs and don't spend a dime.
This company is a SCAM! Ordered swimwear back in the beginning of September! It's now January! Every time I've reached out to customer service they would say the package is coming yet don't offer a tracking number and refuse to offer a refund! I wish I never purchased from this company!
Tip for consumers:
Don't!
Products used:
Bikinis
After six months, I never received my bikinis. When I wrote to them, they said I was ineligible for a refund since the bikinis were already in transit. Another three months go by, and I still hadn't received them. I email again, and they cancel my order, but I never received a refund. I waited 60 days, and still no refund. When I emailed again, they said there was a problem refunding my account. It's a scam! Do not waste your time/money.
Products used:
Never received the product
I ordered 2 bathing suits... A year ago, JUNE 2021 and still haven't received them. I have contacted them several times and they kept telling me they were backed up due to covid and we're sending it "right away". It's now a year later, I have NO bathing suits and they are now ignoring me and will NOT give me my money back. Absolutely disgusting and appalled by the way they have done business. If you want to have your money stolen from you then this is the company to go with... Absolutely horrible. Don't ever buy from this $#*! place.
It's an honor to be part of this beautiful community. The community that helps to save the ocean and spread love, kindness and positivity. I've been a KappaCrew amazing for a year now and i am truly grateful for the opportunity. I look forward to see more beautiful and amazing girls to be part of this growing community. Let's all work together and uplift each other.
Tip for consumers:
Spread love not hate! KappaCrew is highly recommended
Products used:
Bikini and Jewelries
Got offered a bikinimodelling deal with Kappa Crew. They offered free bikini but only pay postage, which was more than the bikini itself. Then came offer for ambassador deal. Half price bikinies no postage and free set for a friend. Bought few. Paid all. Never got them nor tracking info or nothing. Weeks went pass, no info no emails. All the helpful personal messages on instagram ended to my payment. Scam. Do not fall for it.
Tip for consumers:
I will not trust them after paying lot of money and got nothing on return.
Products used:
Never got any purchased products
I recently bought 3 bikinis from KappaCrew and I love them! The shipping was a bit longer than expected but definitely worth it! The bikinis come in a cardboard box wrapped all pretty with some super cute stickers (I put them on my locker and my laptop). My bikinis fit really well and the colours are so beautiful! Buying one for my friends birthday next month!
Tip for consumers:
I think they are a new business so they're learning how to ship better but their products are really really nice!
Products used:
All of them! Best bikini I own
I love how KappaCrew brand mission that's why i purchased one of their products since they're helping save Ocean and it's marine life they always respond on time and i love how they assist me about the process for being an Ambassador. Though the shipping took like 2-3 weeks and i understand it due to pandemic but i got my Swimsuit and I'm so excited to wear it, it's so amazing being one of their Ambassador
Tip for consumers:
I recommend this brand because they're so amazing and helping to save our Ocean and it's marine life.
Products used:
Swimsuit
The company reached out to me to model their swimwear. I ordered 2 sets of bikinis and they are an absolute My order came in less than a week. I'd recommend everyone to order from this company. I love their packaging, I felt like an influencer while I was opening it. Their support and brand managers are very helpful and they get back to you really fast. How amazing! Would love to order more soon.
Tip for consumers:
I'D REALLY RECOMMEND YOU GUYS TO BUY FROM THIS COMPANY
Products used:
Bikinis
Ordered a bikini on Oct 17,2021 and still have not received the merchandise. I have emailed them, DM'd them multiple times and no response! SCAM!
Tip for consumers:
NEVER BUY from them. You will never receive the merchandise
Products used:
Bathing suit
I am a KappaCrew Ambassador for a year now and I really love this company. KappaCrew is my go t if we will talk about bikinis. I love all their collection, the design and the cloth! It's so comfortable that I can wear it all day. I super love it and I can't wait to fill my close more of KappaCrew Bikinis.
Products used:
Bikinis
HORRIBLE. Never got my order. Nobody knows anything. Your "manager" or " ambassador" they just block you on social media and never have an answer. Don't buy from them. You are better of getting something descent at target. BTW they are overpriced and not good looking either. Don't waste your money.
Tip for consumers:
Don’t buy here
Products used:
Never shipped my order
I never got my order and when I contacted them about it they keep saying it's "In transit" and there's nothing they can do. I have asked for my money back because I ordered a bathing suit and necklace 6 months ago and still have not received anything. They scammed me out of a lot of money and are ignorant to the fact that they are not delivering products but still making profit. This is a scam of a company and it is absolutely horrible!
Tip for consumers:
don't.
Products used:
ordered a bathing suit and a necklace and didn't receive either
I see a lot of people getting over dramatic here, my package was late to deliver, however, I talked with them and it's completely understandable, they're a relatively young brand and with that comes problems they need to solve with worldwide logistics to give us customers the best experiences. I trust them and believe in them, they also informed me they are working on the logistics problem and already have a USA warehouse in Texas for select products and are working on moving all their stock to that location to provide 2-5 day shipping. All in all, my package was delayed but once it arrived I was very happy with it and the team at KappaCrew! I'm excited to watch this business grow, perfecting their systems and I will be there to watch there success at every step along the way. Godspeed KappaCrew, love you guys!
Tip for consumers:
Watch this great brand grow and have faith in them, their customer service on IG is always so sweet whenever I need to contact them.
Products used:
All my items, two bikini sets.
Great quality and long lasting. I can't wait to have a full collection of there swim suits. And they just added jewelry :)
I got asked to be an ambassador and I accepted. I ordered a swimsuit from them and only had to pay for the shipping. However, this was in October of 2021 (it is now February 2022) and I never even got an email that it had been shipped. I contacted Kappa Crew and all they gave me was a 50% discount for my next purchase. I also cant be reimbursed by my credit card, since they don't do that for shipping fees. Do not order.
I am a KappaCrew Ambassador since March and my package arrive a little late but no regrets because i really really love the super cute bikinis from them. It is both comfort and style. I also love their bags and jewelries that surely match my bikinis. Yes y'all I'm a fan of their products and I can't wait for my packages to arrive. I just love KappaCrew! <3
Tip for consumers:
Tell your honest experience :)
Products used:
jewelries and biknis
SCAMMERS I PURCHASED MY ITEM 5 MONTHS AGO AND NEVER RECEIVED ANYTHING. THEY HAVE FAKE REVIEWS ON THEIR REVIEW PLATFORMS. I CONTACT THEM ABOUT MY ORDER THEY DONT PROVIDE ANY TRACKING NUMBER AND THEY WONT GIVE YOU A REFUND. EVERYONE HAS SAID THE SAME THING ON INSTAGRAM. DO NOT PURCHASE THESE OVER PRICED SWIMSUITS BECAUSE THEY WILL JUST SCAM YOU!
Tip for consumers:
Do not purchase anything from here they’re scammers check their Instagram comments!!!
Products used:
Glitter swim suite
Very good service and great products! Definitely love my necklace and swimsuit! I would highly recommend them!
Have purchased multiple bikini's over the years and they are all gorgeous! Would recommend for sure!
Products used:
Bikini's
My Bikini from KappaCrew offcial is so pretty. It is made with high quality materials. Cute prints and bright colors! I can't wait to wear this on my trip next week! <3 will order more from them! I feel so confident!
Tip for consumers:
Highly Recommended
Products used:
Bikini
It's been close to a year they keep saying trouble with post blah blah blah it's all rubbish. Professional lying scam artist company. My first ever stamp to respond to ambassador requests and look what's happened, I got scammed out of $100 for post that never gets posted.
I purchased a bikini from KappaCrew last March and I've been an ambassador for a while now. I really love all their collections from bikinis to jewelries to bags and hoodies. I am so happy with all the packages that I got. And i will surely order more soon
Tip for consumers:
Love
Products used:
Jewelries, Bikinis
So much love for KappaCrew! It's one of my favorite brand. I love all their bikini collections plus the jewelries are amazing! I can't wait order more from this company and help to save our ocean by giving 5% of their profit to the Heart of Ocean! <3 Hghly recommended!
Tip for consumers:
Highly Recommended!
Products used:
Bikini and Jewelries
Gain trust and grow your business with customer reviews.
At KappaCrew, we love adventure, and that’s why we design beautiful swimsuits and jewelry so you can take them on yours. But adventure isn’t our only focus, KappaCrew cares deeply about our oceans. We only have one planet, and we need to take care of it. And that’s why at KappaCrew we donate 5% of our profits to The Heart Of The Ocean, a non-profit organization that we created. We want to be sure that all of our donations are going directly to helping our oceans. Through ocean conservation, research, organizing beach cleanups, and educating others. Together and with you, KappaCrew will make a difference in the world. We want to inspire you to explore new beaches, visit new countries, and meet new friends all around the world!
We are from Canada. However, we founded KappaCrew in Bali when we were on adventures with our friends, seeing how beautiful the world is. We wanted to inspire more people to do the same. And so, the community of KappaCrew started. Now we are helping inspire people to go on more adventures in their life. We only live one life. Go see new places, people, and see how beautiful our world really is. We're always looking for ways to serve you and others better with the products and services we offer. Thank you for leaving your feedback. Whether it's good or bad, we use it to become better for you and others as we grow. The Beach Awaits!
Hi Eimiee, you said you never got your order, and then go on to say our swimsuits don't look good and are overpriced which is not true. The only reason someone will block you on Instagram is if you are starting to aggressively harass them. Instagram is not where our support team is, for all questions, complaints, or concerns, email support@kappacrew.com and they will help you. Please also send your order number, with your first and last name to verify you are who you say you are and your information.