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JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
JW Computers Reviews Summary
JW Computers is generally well-regarded for its efficient service, competitive pricing, and knowledgeable staff, contributing to a positive customer experience both online and in-store. Customers appreciate the seamless ordering process and prompt responses to inquiries. However, there are notable concerns regarding delivery delays and communication issues, particularly related to shipping timelines and tracking information. While many customers express loyalty and satisfaction with the products received, some have experienced frustration with unexpected surcharges and the lack of specific instruction options during the ordering process. Overall, the company demonstrates a strong commitment to customer service, though improvements in delivery communication could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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It was awesome the device works great and I was very happy with the shop.
Great good fantastic excellent wonderful stupendous awesome
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Amazing really fast and well packaged and delivery was less than a week overall
Online order was an easy process and delivery was received sooner than expected.
Great products, reasonable prices, staff were friendly and very helpful. Great customer service
Very helpful. Item was shipped as soon as I purchased and I was notified throughout the delivery.
Very quick and easy. Ordered online in morning pickup in the afternoon.
Easy to use website but delivery times very slow to be able to receive product from Singapore 3 days before the order from JW was even picked was ridiculous, especially when I ordered the same thing from both companies within minutes of each other on the same day.
Whilst there are a large range of items, I found what I needed for the right price
Website is easy to navigate and find the product with a detailed description. Fast, efficient purchase and delivery.
Different payment options are good and the parts arrived within 2 days in perfect condition.
Very easy and quick to order, but they didn't told me if there is delay for shipping because the don't have ready stock after I followed up. Good thing is arrived in good order using express post.
Was quick and easy to shop and great price would definitely recommend
Easy & painless. Found exactly what I needed in seconds and it came within the week!
Order process was nice and simple, and the product arrived sooner than I expected.
Good experience overall, very fast preparation of my order which I picked up at the store.
JW Computer delivered what are advertised. Good on you and keep it up thanks.
JW had a sale on the MOBO; the $200 saving was just too good to miss! Due to the competitive price, I was initially concerned about the delivery and service quality, but everything was smooth from ordering to dispatch and delivery. The product arrived well-packed and exactly as advertised. I highly recommend them!
Every thing went well - no issues at all. Bought product previously from your company
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members