JW Computers has a rating of 4.3 stars from 1,616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JW Computers most frequently mention fast delivery, customer service and good price. JW Computers ranks 3rd among Computer sites.
I ordered and it arrived, very nice……………………………………👌
Instore wasnt helpful as i wanted to use afterpay if they dont fix it scorptec will be my place of purchase in future
Advertised as shipping/ delivery within three days. Took double the time for item to be dispatched.
Very prompt delivery, communications were also good. Will look to JW Computers for my next tech purchase.
Great communication and quick delivery. Would definitely use JW Computers again.
Great value for money. The postage was a little longer than I wanted but we'll worth it with the money I saved with the purchase price
Awesome experience with JW Computers! The shipping was incredibly fast, and everything arrived in perfect condition. The ordering process was smooth, and their customer service was top-notch. Highly recommend JW Computers for anyone looking for quality products and efficient delivery. Will definitely shop with them again!
Fast and easy checkout. Good delivery times. Helps that they have a walk in store too.
The service provided was friendly and helpful. I will definitely buy from them again.
It was my first time engaging with a Gaming Laptop so far very good but I do need to be prepared because the fan so loud😭 but overall I love it
After sales assistance was prompt and excellent. Attended to needs.
Quickly sent out and kept up to date with order. Securely and perfectly protected in shipping.
I had an issue with the postal service selected, and they immediately refunded the extra I had paid and committed to update the info on their website that had confused me. At the end of the process, this is what I wrote to the customer service person, Paul.
"I sincerely appreciate the effort you and JW are going to to ensure customers are happy with the experience. We've all been burned by online sellers who don't take customer service seriously, and to have a provider be so conscientious is really valuable. I am now a loyal customer, and in combination with best prices, I will seek my tech purchases from JW in the future, and I will take the opportunity to make that feedback public on your socials and any forum I participate in asking for tech seller recommendations.
Thank you, and I hope the experience for you has been as pleasurable as it has been for me:-)"
I usually don't bother to do things like this, but they really impressed me.
Slightly disappointed with the communication from JW Computers with regards to the delay in getting the hardware shipped to Melbourne
It was good loving the new monitor and keyboard very happy with these products
The PC was delivered in the published time frame and I am happy with the performance. Wifi performance
Was flaky until I realized I had not connected the external antenna, my bad.
A bit disappointed that the delivery people left the PC at the front door with no notification, no knock or ring or message.
Another smooth order and delivery process. Picked up from Castle Hill. Very friendly staff!
Excellent service, great communication and fast delivery
50 characters are you kidding? I just wanted to confirm receipt of my product
Item was as described, purchase was straight forward, and quick delivery
Answer: Hi Elizabeth, We had a look through our records and have responded to all queries matching your first name in the last week, though we cannot confirm your query was on eof them, as we don't have additional details from this corrspondence here unfortunately. Can you forward your email correspondence including your order number, to customercare@jw.com.au and please put "RE: SiteJabber" in your subject also. Thank you, JW Computers
Answer: Yes