business logo of JW Computers

JW Computers

Overview

JW Computers has a rating of 4.3 stars from 1,616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JW Computers most frequently mention fast delivery, customer service and good price. JW Computers ranks 3rd among Computer sites.

service
229
value
13
shipping
1,601
returns
9
quality
10
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7,807 reviews
How would you rate JW Computers?
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Australia
1 review
0 helpful votes
Follow Aiden G.
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I ordered and it arrived, very nice……………………………………👌

Date of experience: November 25, 2024
Australia
1 review
0 helpful votes
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Instore wasnt helpful as i wanted to use afterpay if they dont fix it scorptec will be my place of purchase in future

Date of experience: November 17, 2024
Australia
1 review
0 helpful votes
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Advertised as shipping/ delivery within three days. Took double the time for item to be dispatched.

Date of experience: November 24, 2024
Australia
1 review
0 helpful votes
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Very prompt delivery, communications were also good
November 15, 2024

Very prompt delivery, communications were also good. Will look to JW Computers for my next tech purchase.

Date of experience: November 5, 2024
Australia
1 review
0 helpful votes
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Great communication and quick delivery
December 3, 2024

Great communication and quick delivery. Would definitely use JW Computers again.

Date of experience: November 23, 2024
Australia
1 review
0 helpful votes
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Great value for money
November 14, 2024

Great value for money. The postage was a little longer than I wanted but we'll worth it with the money I saved with the purchase price

Date of experience: November 4, 2024
Australia
1 review
0 helpful votes
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Awesome experience with JW Computers!
December 13, 2024

Awesome experience with JW Computers! The shipping was incredibly fast, and everything arrived in perfect condition. The ordering process was smooth, and their customer service was top-notch. Highly recommend JW Computers for anyone looking for quality products and efficient delivery. Will definitely shop with them again!

Date of experience: December 3, 2024
Australia
1 review
0 helpful votes
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Fast and easy checkout
December 2, 2024

Fast and easy checkout. Good delivery times. Helps that they have a walk in store too.

Date of experience: November 22, 2024
Australia
1 review
0 helpful votes
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The service provided was friendly and helpful
December 2, 2024

The service provided was friendly and helpful. I will definitely buy from them again.

Date of experience: November 22, 2024
Australia
1 review
0 helpful votes
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It was my first time engaging with a Gaming Laptop so far very good but I do need to be prepared because the fan so loud😭 but overall I love it

Date of experience: January 20, 2025
Australia
1 review
0 helpful votes
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After sales assistance was prompt and excellent
December 1, 2024

After sales assistance was prompt and excellent. Attended to needs.

Date of experience: November 21, 2024
Australia
1 review
0 helpful votes
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Quickly sent out and kept up to date with order
November 25, 2024

Quickly sent out and kept up to date with order. Securely and perfectly protected in shipping.

Date of experience: November 15, 2024
Australia
1 review
0 helpful votes
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I had an issue with the postal service selected, and they immediately refunded the extra I had paid and committed to update the info on their website that had confused me. At the end of the process, this is what I wrote to the customer service person, Paul.

"I sincerely appreciate the effort you and JW are going to to ensure customers are happy with the experience. We've all been burned by online sellers who don't take customer service seriously, and to have a provider be so conscientious is really valuable. I am now a loyal customer, and in combination with best prices, I will seek my tech purchases from JW in the future, and I will take the opportunity to make that feedback public on your socials and any forum I participate in asking for tech seller recommendations.

Thank you, and I hope the experience for you has been as pleasurable as it has been for me:-)"

I usually don't bother to do things like this, but they really impressed me.

Date of experience: November 26, 2024
Australia
1 review
0 helpful votes
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Slightly disappointed with the communication from JW Computers with regards to the delay in getting the hardware shipped to Melbourne

Date of experience: January 23, 2025
Australia
1 review
0 helpful votes
Follow Jacob L.
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It was good loving the new monitor and keyboard very happy with these products

Date of experience: November 20, 2024
Australia
1 review
0 helpful votes
Follow Don M.
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The PC was delivered in the published time frame and I am happy with the performance. Wifi performance
Was flaky until I realized I had not connected the external antenna, my bad.
A bit disappointed that the delivery people left the PC at the front door with no notification, no knock or ring or message.

Date of experience: December 5, 2024
Australia
1 review
0 helpful votes
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Another smooth order and delivery process
November 29, 2024

Another smooth order and delivery process. Picked up from Castle Hill. Very friendly staff!

Date of experience: November 19, 2024
Australia
1 review
0 helpful votes
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Excellent service, great communication and fast delivery

Date of experience: November 19, 2024
Australia
1 review
0 helpful votes
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50 characters are you kidding?
November 29, 2024

50 characters are you kidding? I just wanted to confirm receipt of my product

Date of experience: November 19, 2024
Australia
1 review
0 helpful votes
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Item was as described, purchase was straight forward, and quick delivery

Date of experience: November 18, 2024