Overview
JustFlowers has a rating of 3 stars from 5,733 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFlowers most frequently mention customer service, next day and local florist. JustFlowers ranks 273rd among Flower Delivery sites.
Instant Feedback
Delivery was timely, and I am told the arrangement was very nice.
"She loved them." is a simple and grammatically correct sentence. However, without additional context, it's unclear what or who the subject is referring to. Could you provide more information or context so that I can help you with a more comprehensive rewrite?
I sent you an email on my experience days ago. Flowers arrived on Tuesday, a day or so ahead of when I asked, and they looked great. Mom was pleased. She watered as usual but when she got up on Friday I believe they had died, didn't even last until Sunday, Mothers Day. I wont be ordering through you again if your flowers can't last atleast a week.
Ordered a bouquet for my mother on April 19th for delivery on May 10th. Got email saying delayed, will deliver next day. Got this message every day for 4 consecutive days. Flowers still not delivered yet. Email support just sends automatic response and it is impossible to get any representative on the phone. I have spent $72.47 of which $11.99 was a delivery charge. WHERE ARE MY FLOWERS! Is this company a scam?
Helen, we are writing to inform you that your order 9856647 to Margie has been cancelled, and if you were charged, your account will be credited. The credit will take 1-4 business days to appear on your charge account.
Ordered to be delivered June 30 for my mother's 93rd birthday…was not delivered…not delivered on July 1 (her birthday)…nor on July 2…not on July 3…same for July 4…received a call on July 5 that they would not be able to deliver that day either…cancelled a $100 order!
Jeffery, the recipient lives on a small island off the coast of Maine. Your order was cancelled and refunded on 07/04/2024.
Sent the flowers to a friend, she called me right away, and sent a picture, they were beautiful, and she was crying!
Beautiful arrangement and on time.
Highly recommended
Sorry but I had to give three star because the flowers were delivered very late at night. I was expecting them to come a bit earlier during the day so I can travel with them to my event. That prompted me to go buy a bouquet of flowers to bring to the event. The flowers were delivered without a notification and just left at a front door.
Candy, we don't have an order on file for you. Please kindly remove this review.
Thank you
This order was for Mothers Day. I have just received notice that it was delivered today-the Friday after Mothers Day. The recipient is in a nursing home and disappointed that she didn't receive it on time as am I. I was repeatedly told it was going to be delivered the next day. I feel that I should be offered a refund.
Allaire, we are writing to inform you that your order 9871752 to Janet was credited on 05/17/2024. Credits normally take 1-4 business days to appear on your account. If you have any questions please do not hesitate to contact us.
JUSTFLOWERS.COM
service@justflowers.com
Ezy-pzy online ordering...nice selection of arrangements...the gorgeous arrangement was awaiting first thing in the morning.
The flowers still look beautiful!
Will definitely be ordering again.
Thanks so much
Your website stated same day delivery. I ordered within the time frame of delivery on Friday. I was informed by text that order would be delivered the next day. That didn't happen. Then was told it would be Monday. Totally disappointed!
Marilyn,
Below is our policy with regard to Mother's Day orders.
Mother's Day Weekend Delivery Policy
Friday Deliveries are available in most cities for Mother’s Day. If we are unable to deliver on Friday and the order is going to a residence, then the order will be scheduled for Saturday. Deliveries are available in most cities on Saturday and Sunday in the USA. If we are unable to make your Sunday delivery and time permits, we will deliver the gift on Saturday. If both Saturday and Sunday are not available in the recipient area, then we will deliver on Monday. Thank you.
It can be found at:
http://www.justflowers.com/CS_DeliveryInfo.asp
We thank you for your patience in this matter,
JUSTFLOWERS.COM
800.716.7559
service@justflowers.com
My daughter didn't get anything that even was close to the picture of the basket of flowers online. A peace lily with two roses stuck in it was delivered. Luckily the nice florist replaced the plant with a nice basket of flowers. On her order it was stated as a "flowering plant", which I did not order.
I give the florist a 5.
Lynelle, thank you for expressing your concern. Please be advised that the local shop is connected with us through a network where photos and complete descriptions are in fact available. We are glad that the local shop was able to make this right for you.
In the past I have been pleased with your services.
I always place 2 orders for flowers my Mother and Step Mother.
Both of my recent orders for Mothers Day were placed on Friday,.I chose flowers based on Zip code for Saturday delivery.
Both set of flowers were not delivered until Wednesday. I understand that Mothers Day is the busiest day. I could understand a Monday delivery due to the volume but Wednesday delivery?
For the record I contacted another flower company on Tuesday their flowers were delivered on Wednesday as promised.
9870509 - delivered on 05/14/2024 at 1:45 PM CDT
9870548 - delivered on 05/14/2044 at 9:14 AM CDT
A Mother's Day gift for my mom. She said they were beautiful but the flowers were packed in the vase so tight she couldn't get the wilted roses out to transfer them to another vase without messing it up. I will continue to buy flowers for her from here.
Donna, thank you for sharing your feedback.
Michele received her beautiful basket of flowers and was thrilled. I was about to contact you as I had hoped and asked that she receive them earlier.
Delivery was two days late. Flowers resembled picture, barely. Not impressed.
William, we are here to help. Can you please e-mail a photo of what was received to service@justflowers.com
Mother's Day order, upgraded size to medium choice, still a small bouquet in size considering price paid. Got a notice flowers were being substituted from bouquet chosen in pic. Delivery was the worst, rang my mother's doorbell at 10:10pm the day of delivery! Bouquet is average.
Deborah, we are here to help. Can you please e-mail photos of what was received to service@justflowers.com so that we can visually inspect the product.
Very user-friendly site and the product was delivered on time and looked beautiful!
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- West Hollywood, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Jeff, we can't seem to locate an order on file for you. Can you please reach out to us directly with your full name and order number so that we can resolved this for you.