On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JustFlowers has a rating of 3.5 stars from 5,811 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 4th among Flower Delivery sites.
We monitor reviews for authenticity
THey were a TG gift for my son family
Flowers were not delivered. Confirmed they would be delivered. 5 days later notified had not been delivered due to the delivery address being remote which it is most definitely not. Too late to send flowers now as event has passed. Clerk was difficult to understand which made communication nearly impossible. No apologies for lack of delivery nor tardiness of notification. 20 minutes on hold. Tried to add another $10 fee to deliver late; then tried a discount, had to put me on hold to talk to supervisor to get a refund, now waiting 4 days to see if that happens. To say we are dissatisfied is hardly touching the surface of current emotions. I WOULD NEVER USE THIS SERVICE AGAIN. I have been trying to attach my order information but it is not happening and it should be if this site worked properly. Order # *******
Final page, says it's in US dollars but I chose Cdn so maybe you should get rid of the 'US dollars' on the last page, leads to confusion.
Quick and easy and good prices. It arrived as promised to the home of a friend that lost her husband. She was touched and sent me a picture of the delivery. That picture matched the picture on the website exactly and I was pleased. Thank you for the great work you all did at Justflowers.com
Very good
This order was for my daughter's birthday, I was not notified until late that they could not deliver on time and they rescheduled and delivered 3 days after her birthday. The arrangement, balloons and everything was different than what I ordered.
Site should also highlight the Delivery Fees and Packing/Handling Charges for more transparency needed nowadays.
Like them!
Very easy but the flowers didn't last very long. They were pretty droopy 3 days later at the birthday party for my 95 year old friend.
Very quick and easy to navigate your website
So simple
Overall good service however the flowers came a day early but not a big deal.
It was great and easy
I live in Germany, which makes it difficult to send Flowers in the U.S. This was the easiest it has ever been. Nice selection.
Great
Always so very efficient that's why I keep coming back!
Over all ok...
Received in perfect condition. Pleased!
It would be great if you would have the complete cost of the flowers plus delivery and any other fees built into the advertised cost.
Always satisfied with your services
Answer: They are criminals and scammers, not a business, I will not stop until my money is refunded, regardless if it takes 20 years or more. I will be making multiple places for all of us to coordinate and discuss options to get our money back and keep others from being scammed by them.
Answer: THIS COMPANY IS A SCAM. I did not receive the flowers I ordered. I asked which local florist they were using but they refused to tell me; I now realize this is a "policy" to ensure that customers cannot communicate with the florist & exchange information about prices. It is clear that they falsely advertise, charge customers high prices, and pay the florist a fraction; therefore, the florist sends low quality flowers because they are receiving a low payment in the exchange. This company is a scam. They are scamming both the public and the florists who contract with them. They should be shut down.
Answer: Hi Shawna, can you please provide your seven-digit order number?
Answer: Sue, we apologize for this sever delay. We are currently working on having your order delivered today. Thank you for your patience.
Answer: Rober Kelley we tried our best to arrange for delivery to Elaine Kelley, but due to their remote location, we won't be able to deliver your gift. We understand how flowers can make us feel more connected to those we care about, especially on such an important day of the year. Please accept our deepest apologies. We have cancelled the order and we will be processing a credit to your card ASAP and send you an email.
Answer: Rober Kelley we tried our best to arrange for delivery to Elaine Kelley, but due to their remote location, we won't be able to deliver your gift. We understand how flowers can make us feel more connected to those we care about, especially on such an important day of the year. Please accept our deepest apologies. We have cancelled the order and we will be processing a credit to your card ASAP and send you an email.
Answer: Barbara Churchill, we are writing to inform you that your order 9745231 to Heather Churchill has been cancelled, and if you were charged, your account will be credited. The credit will take 1-4 business days to appear on your charge account. If you have any questions please do not hesitate to contact us by either replying to this email or by calling us. Sincerely, JUSTFLOWERS.COM 800.716.7559 service@justflowers.com SMS: 323-410-2510
Answer: Hi Shawna, can you please provide your seven-digit order number?
Answer: Hi Valerie, what is your seven-digit order number?
Answer: Hi Aimee, what are your seven-digit order numbers?
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
Carol Diffendaffer, we are so sorry that this didn't work out this time. The only two shops in the area have been unreachable since you placed your order with us on 12/23. Your order has since been cancelled and a refund has been issued.