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JustFlowersReviews 5,772

3.8

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States
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JustFlowers Reviews Summary

JustFlowers has a rating of 3.8 stars from 5,772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 3rd among Flower Delivery sites.

service
239
value
224
shipping
214
returns
170
quality
202
This company responds to reviews on average within 1 day

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112,104 reviews
Margaret M.
0 reviews
0 helpful votes
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It was easier than I expected!
November 11, 2020

It was easier than I expected!

Date of experience: November 11, 2020
Nancy W.
0 reviews
0 helpful votes
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Efficient
November 11, 2020

Efficient. Will say more when they receive the plant gift

Date of experience: November 11, 2020
Veronica V.
0 reviews
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Nervous
November 11, 2020

Nervous. Would like a confirmation that they got delivered.

Date of experience: November 11, 2020
Angela w.
0 reviews
0 helpful votes
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The florist that you chose to deliver them did not get them there when I requested, it was very late!

Date of experience: November 10, 2020
Scott K.
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0 helpful votes
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Efficient and high quality
November 10, 2020

Efficient and high quality

Date of experience: November 10, 2020
T D.
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Fast delivery
November 10, 2020

Fast delivery. Flowers were beautiful and my party loved the gift.

Date of experience: November 10, 2020
District of Columbia
1 review
0 helpful votes
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Ordered the Near & Dear Basket and the picture attached is what my wife received. Wilted pink roses, a lot of brown on all edges, especially the roses. If you look up this basket you will notice that NONE of the flowers we did get are on line for this basket. I know $50.00 is not anywhere near the most expensive set up on "JUST FLOWERS", but would have thought there would be some quality to the product shown on their website. Too many options out there to have good QUALITY flowers delivered, would find somebody else to handle your flower needs. The only reason I am giving two stars, is it was delivered on the right day. If JUST FLOWERS cares to correct. My order# is: *******

Date of experience: November 10, 2020
CustomerService -. — JustFlowers Rep
over a year old

Michael Houston, we are here to help. Can you please email this picture to our customer service team: service@justflowers.com

Connecticut
1 review
0 helpful votes
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Stay away!
November 8, 2020

Ordered top notch arrangement for my best friend who lost her mother. I was horrified when I walked into her house and saw the arrangement. Her mouth opened and she said, "I didn't want to tell you." I ordered the super deluxe and was charged over $138 and she received lilies that were tight and not opened at all, roses that were drooped over and filler that was dried and dead. I was horrified! They wanted to give me a $7 discount! This is really bad business and outrageous! I'm STILL waiting for a manager to call me because when they offered the $7 discount and I laughed I asked to speak to a manager. They put me on hold forever then said there wasn't a manager available. This company should NEVER be used! Go but yourself a bouquet of flowers at Wholefoods or Trader Joe's. SHAME ON YOU! You are thieves! I tried to post a pic but it didn't load. Probably on purpose so people can't see the pathetic work they are stealing money over.

Date of experience: November 8, 2020
CustomerService -. — JustFlowers Rep
over a year old

Laurie Reyes, we are here to help. Can you please email a picture of what was received to service@justflowers.com

Pennsylvania
1 review
1 helpful vote
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I ordered a flower arrangement for a nephews funeral. I paid extra for a premium arrangement and expedited delivery. The flower arrangement was an autumn orange and yellow arrangement with lots of flowers. What was delivered was a plant with 2 flowers of the color that I ordered. I paid almost 105.00 for this arrangement and what was delivered was a 35.00(at most) plant with minimal flowers. Knowing the times and pandemic woes I was willing to let it go with a 50.00 refund, which would have been way more than the plant was worth. They offered me a 10.00 refund, which was totally unacceptable. So, Ill try to get the credit card company to refund the charge. Total disappointment. Autumn blooms is the arrangement that I ordered and this is what they sent(no resemblance)

Date of experience: November 7, 2020
CustomerService -. — JustFlowers Rep
over a year old

Sammy Beene, we are terribly sorry that your experience with us was any less than excellent. Our customer service supervisor spoke with you yesterday and offered you more than $10.00 but you declined. Should you choose to accept our offer of compensation, please contact us ASAP so that we can go ahead and expedite that partial refund.

Roziland T.
0 reviews
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Quick & Fast!
November 4, 2020

Quick & Fast! Really Easy Shopping.

Date of experience: November 4, 2020
Lenore H.
0 reviews
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I thought that I would get a $10.00 discount
November 4, 2020

I thought that I would get a $10.00 discount

Date of experience: November 4, 2020
Linda K.
0 reviews
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To expensive for what was delivered
November 3, 2020

To expensive for what was delivered.

Date of experience: November 3, 2020
Phyllis D.
0 reviews
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Delivery charge is a little too high
November 3, 2020

Delivery charge is a little too high. It was high and it couldn't be delivered until 3 days after I placed the order. It arrived late for her birthday! The arrangement was very nice once she did receive it.
I was told by someone in customer service when I called the 2nd time that I would be refunded the delivery fee. I have not received that to my knowledge.

Date of experience: November 3, 2020
DENISE A.
0 reviews
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I FEEL COMFORTABLE ORDERING FROM JUST FLOWERS & USE THEM FREQUENTLY TO SHIP ACROSS THE U.S.

Date of experience: November 2, 2020
Becky I.
0 reviews
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My only issue so far is that I was ordering "Country Charm Basket w/Bear" - but then upon checkout I was asked if I wanted to order a bear with my flowers. I thought the bear came with it already! So I had to phone for clarification. Also, I wanted to send the flowers to "The Chavarria Family", but was forced to put one name instead.

Date of experience: November 2, 2020
Bruce B.
0 reviews
0 helpful votes
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They could not deliver the order I placed to my location.
So I selected another they could. It arrived a few days late.

Date of experience: November 2, 2020
thomas t.
0 reviews
0 helpful votes
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Excellent arrangement
November 1, 2020

Excellent arrangement

Date of experience: November 1, 2020
Jeanette H.
0 reviews
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Simple and convenient
November 1, 2020

Simple and convenient

Date of experience: November 1, 2020
Ann Y.
0 reviews
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The first 2 orders that I placed with just flowers were easy to do and the arrangements were quite beautiful.

Date of experience: November 1, 2020
North Carolina
1 review
0 helpful votes
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Horrible service
November 1, 2020

My name is shirley tasayco I was supposed to receive a floral arranging October 31 for my birthday but you guys never did it. Bad service. They called me yesterday asking me what time I will be home so the driver will deliver the flowers... told them at 3pm and I was eating until 5pm which they told me is the last delivery... flowers never arrived. I've been calling them since yesterday and the only thing the representatives told me is we will call the driver and call you back... never happened... I called today November 1,2020 first time in the morning asking for a refund to the person that place the order and they said they can't... they told me they will call the shopper to see if they can deliver the flowers today... told the agent don't want them anymore because they were for yesterday not today and she o my said I'm sorry can't do anything. Never order from them

Date of experience: November 1, 2020
CustomerService -. — JustFlowers Rep
over a year old

Shirley Tasayco, we are extremely sorry about the inconvenience which this has caused you. Please bear in mind that we didn't receive this order until Saturday for delivery that same day and we even assigned the order to our local shop who has been unresponsive up until now