JustFlowersReviews 5,775

I usually don't write reviews, but I had the worst experience with this company, I feel I need to share the experience. I ordered Mother's Day flowers for my mother-in-law. They arrived 4 days late. Not only were they late, my mother-in-law sent me a photo of the $60 arranegement, which was filled with cheap carnations and green foliage, nothing like the gorgeous bouquet I bought online. She informed me that they were delivered from a local grocery store! I contacted Just Flowers both via email and phone. When I finally heard back, they had me send them the photo and offered me $10 for the trouble. No apology. Horrible all around. Don't bother.

Below is the response I sent in March. The only dissatisfaction I have - I was not informed when the arrangement was delivered or how the arrangement looked. I really do hope it was as beautiful as pictured online.
Previous message?
The service fee was less than other online florists and the prices for the arrangements were very reasonable. I like the online assistance I received. Is there any way I can get a picture of the actual arrangement I ordered sent to my cell phone at 282.2923 or email? Thank you!

Don't bother using this business. I ordered my mother flowers, (with flowers added, which was an option) 5 balloons with one foil balloon saying 'Happy Mothers Day', and a large box of chocolates. I wanted this gift to be big and spared no expense. She only received the flowers. I was very disappointed and services out to make this right. You can't even talk to these people unless you have your 7 digit order number and since they don't receipt you an itemized list, I had to finally get the number from my mom. I already gave them my name, her name, and her address on a complaint option twice when unsubscribing to their email list. After my 4th attempt to contact them, using their 7 digit number, I had a lady I could barely understand call and tell me that I didn't order the stuff that I said I did. I'm sorry, I'm not computer illiterate and I took my time making this order. It must be really easy to say 'No you didn't order that' when, like I said before, there is no receipt or itemized list. You know it must be a bad business when you go in with your 7 digit number and the section for why your trying to check has a drop down with 'Order was missing...' and had everything they could've left off. After the lady told me that I didn't order what I DID order I realized where this was gonna go, so I just hung up. Don't use this business. Keep it local.