business logo of JustFab

JustFab

Overview

JustFab has a rating of 3.4 stars from 10,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFab most frequently mention good quality, fast delivery and timely manner. JustFab ranks 4th among Shoes sites.

service
480
value
497
shipping
499
returns
337
quality
479
This company responds to reviews on average within 1 day
+229
How would you rate JustFab?
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New Jersey
2 reviews
0 helpful votes
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Satisfied customer
May 29, 2022

Quality is good as explained by the seller. Recommended item.

Date of experience: May 29, 2022
Jennifer M. — JustFab Rep
over a year old

Hello Josephine,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Texas
1 review
0 helpful votes
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TERRIBLE!
May 29, 2022

They did not tell me I would be charged 50 for a membership

Date of experience: May 29, 2022
Jennifer M. — JustFab Rep
over a year old

Hello Samantha,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

New York
1 review
0 helpful votes
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Great quality and product
July 21, 2022

Everything was perfect. Very satisfied. Will buy again...

Date of experience: July 21, 2022
Jennifer M. — JustFab Rep
over a year old

Hello Nicole,

Thank you for leaving a review.  We always strive to provide the highest quality at the most reasonable price. Have a great day!  

Best,
Renz

Wisconsin
1 review
0 helpful votes
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Disappointed
November 25, 2022

The quality is very poor. It leaves furry parts all over.

Date of experience: November 25, 2022
Jennifer M. — JustFab Rep
over a year old

Hello Edna,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Virginia
1 review
0 helpful votes
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Awesome Purchase
July 5, 2022

Everything was perfect. Great experience. Will order again.

Date of experience: July 5, 2022
Canada
1 review
0 helpful votes
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Terrible
June 16, 2022

I placed my last order over a month ago and still have not received it.

Date of experience: June 16, 2022
Jennifer M. — JustFab Rep
over a year old

Hello Dami,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

New Jersey
1 review
0 helpful votes
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Great selections
June 17, 2022

Will buy again service, different reading where good quality

Date of experience: June 17, 2022
Jennifer M. — JustFab Rep
over a year old

Hello Tonya,

Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online buying needs.

Best Regards,
Clark

Colorado
1 review
0 helpful votes
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Review
June 17, 2022

Great products, I am pleased‼ My new outfits will be so cute.

Date of experience: June 17, 2022
Jennifer M. — JustFab Rep
over a year old

Hello Rachael,

Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you enjoy our product.

Best Regards,
Clark

Virginia
2 reviews
0 helpful votes
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Always satisfied
June 17, 2022

Loved my shoes and accessories. I got so many compliments on those earrings.

Date of experience: June 17, 2022
Jennifer M. — JustFab Rep
over a year old

Hello Sharon,

We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a great experience with us in the future!

Best,
Zeth

California
1 review
0 helpful votes
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Very quick delivery.
June 17, 2022

My order was delivered very quickly. It came within about a week. Items were as expected.

Date of experience: June 17, 2022
Jennifer M. — JustFab Rep
over a year old

Hello Karen,

We are glad you are enjoying our products and delivery! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Texas
1 review
0 helpful votes
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Great
June 16, 2022

Premium quality items. Well packaging. Delivery on time

Date of experience: June 16, 2022
Jennifer M. — JustFab Rep
over a year old

Hello Shazia,

We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

California
1 review
0 helpful votes
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Sized incorrectly
June 16, 2022

Everything I bought was not sized correctly. Very disappointed

Date of experience: June 16, 2022
Jennifer M. — JustFab Rep
over a year old

Hello Rocio,

Thank you for writing a review! Your feedback is important to us, and we love to further assist you with the concern you had with our sizing. Our Member Services Team will email you shortly to further assist you.

Best,
Dean

South Carolina
1 review
0 helpful votes
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Winter booties
March 3, 2020

Ordered some off white duck booties and they are my go to. Love them

Date of experience: March 3, 2020
Cole N. — JustFab Rep
over a year old

Hello Ebony,

Great! We're happy to hear you love your boots! Thank you for sharing your positive experience with us! Have a fabulous day!

Best,
Nelle

Texas
1 review
0 helpful votes
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Super pretty shoe but not right fit
October 10, 2023

Shoes are super pretty but they run to big fm the actual size.

Date of experience: October 10, 2023
Chad A. — JustFab Rep
over a year old

Hello Ivonne,

Thank you for taking the time to leave a review. We are sad to know about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

New York
1 review
0 helpful votes
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Plus size options
October 11, 2023

My experience with Justfab has been great,I just wanna see more plus-sized options

Date of experience: October 11, 2023
Bonnie S. — JustFab Rep
over a year old

Hello Natasha,

Thank you for sharing your feedback about our merchandise selections. We hear you, and we strive to provide a variety of styles on our website. Our Member Services team will reach out to you via email shortly to assist you further.

Best,
Bonnie

Indiana
1 review
0 helpful votes
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Excellent product
January 10, 2023

My order arrived in time and was the right size I ordered

Date of experience: January 10, 2023
Jennifer M. — JustFab Rep
over a year old

Hello Jamie,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Hawaii
1 review
0 helpful votes
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Great purchase!
October 11, 2023

Super cute clothes! Fast shipping! Accurate sizing!

Date of experience: October 11, 2023
Bonnie S. — JustFab Rep
over a year old

Hello Tiffany,

Thank you for the nice words that you said about our merchandise, shipping, and sizing. We truly appreciate reviews like these, which makes us want to improve our products and services even more! Have a nice day!

Best,
Bonnie

Ohio
1 review
0 helpful votes
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Good
April 14, 2021

Good prices are reasonable. Affordable just right for me

Date of experience: April 14, 2021
Cole N. — JustFab Rep
over a year old

Hello Christine,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Stay fabulous!

Best,
Dean

California
1 review
0 helpful votes
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5 stars
October 10, 2023

I placed my order and received it in a timely manner

Date of experience: October 10, 2023
Chad A. — JustFab Rep
over a year old

Hello Teresa,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad

California
1 review
0 helpful votes
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Happiest Shopper!
December 22, 2022

Love the Shoes! Favorite place to shop they have everything you would want and need.

Date of experience: December 22, 2022
Jennifer M. — JustFab Rep
over a year old

Hello Aracely,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz