Overview
JustFab has a rating of 3.4 stars from 10,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFab most frequently mention good quality, fast delivery and timely manner. JustFab ranks 4th among Shoes sites.
Everything I ordered fits great and arrived quickly
Hello Christine,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
Had a good experience with Just Fab. Timely shipping and love the point system.
Hello Angela,
Thanks for sharing your excellent shopping experience with us! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.
Best,
Nelle
Ugly, I mean absolutely hideous boots. Unable to return.
Hello Buzz,
Thank you for sharing your experience with the boots you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I love just fab, they are easy to use, and customer service is beyond great!
Hello Danyell,
Wow! Thank you so much for showing us some love! We love you too and we're happy to hear that you're satisfied with the quality of our products and services. We always want to create unique designs for our valued members like you!
Best,
Nelle
My mother really enjoyed the soft and comfortable slippers
Hello Chloe,
Wow! We love to hear your positive feedback! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
My experience was wonderful... placed the order. Had help from customer service and voila...
Hello Edmar,
Thanks for writing a review! JustFab promises to provide high-quality and affordable products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle
I was not informed of any club and they owe me money.
Hello Debra,
We are sorry to hear about your negative experience with our VIP program. We always strive to improve our services and feedback like this from customers are very much appreciated. Our Member Services team will email you shortly to assist you.
Best,
Chad
The shoes fit just right.
I received my order much faster that expected.
Hello April,
On behalf of us at JustFab, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
I've used JustFab for a lot of cute accessories, like bags and scarves. Always nice quality!
Hello Amanda,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
It is always the best quality and exactly as pictured. I cannot stop shopping!
Hello Melissa,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Never again. The shoes do not fit and they hit your bank for fifty bucks every month.
Hello Deborah,
Thank you for sharing your experience with our items and the monthly member credit. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Got these to match a 70s style dress for my graduation in May, and they're perfect!
Hello Jakayla,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Mary
I had a great experience! Friendly and helpful representatives, nice shoes..
Hello Nneka,
Awesome! Thank you for sharing your fabulous experience with us! We sincerely appreciate you doing business with JustFab! Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members.
Best,
Nelle
Cute but unfortunately the quality is terrible. They don't hold form.
Hello Lucia,
Thank you for sharing your experience with the quality of our items. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I like these shoes a lot. Great quality for the price
Hello Ann,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
My leggings are soft and not tight at all. Wonderful purchase.
Hello Margaret,
Wow! Thanks for writing your feedback! We are happy to hear that you're comfortable with your leggings! We aim to cater to all shapes and sizes to make our members feel amazing and confident. Enjoy your purchase!
Best,
Nelle
I am very pleased with the look and quality of my purchase.
Hello Deborah,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Satisfaction always been there.
Happy and Comfortable experience.
Hello Laslayla,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Nelle
I love shopping at justfab! There is a lot to choose from and the prices are great!
Hello Michelle,
Thanks for sharing your excellent shopping experience with us! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.
Best,
Nelle
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- El Segundo, CA
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Business History
VIP members can use the “Skip the Month” feature between the 1st and 5th of every month and will not have to purchase an item or credit. VIP members who do not skip the month will receive a JustFab credit of $39.95 that they can use whenever they want. At mostly $39.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices and shipping is free for all orders over $39.95.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Gladys,
We are glad you are enjoying our products and shipping timeframe! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth