JustFabReviews 10,358

I really enjoy a lot of the clothes on JustFab and the styles are very current. It offers a ton of clothing and the sales are amazing! I buy so many shoes, clothes, and accessories on this website now and now I think a lot of my wardrobe includes JustFab products.

I only wish that they would have more petite clothing. I also have heard that it is hard to cancel a subscription, I am not looking to cancel mine anytime soon but one of my friends claimed she had to talk to somebody on the phone in order to cancel and that it was a long process.

They were supposed to be charging me 39.99 per month and I was charged over $60 a month. I was told I had a credit and when I went to use it I was charged twice once for my credit and again to receive this unusable credit. I was told that I could skip months of the charge and when I did I was still charged and received that again unusable credit. The shoes I ordered are very uncomfortable and gave me multiple blisters. I feel robbed. When I tried to cancel my account they told me if I did this unusable credit would go to waste. Products are cheaper in store when you consider how many times you get charged for your stuff. 2 pairs of shoes $120 later for garbage.

So, I actually bought something from Fabletics, and not JustFab (apparently they are same company). However, I have unknowingly been billed £44 every month since, BY JUSTFAB! Why? I made a one-off purchase in good faith and you have taken over £200 from me. I wish I had spotted it before now, but what a disgraceful business, setting people up to make regular payments for services they didn't ask for or want. Still trying to cancel and get my hard-earned money back now! No luck so far. AVOIS, AVOID, AVOID!

I bought some items when they were on sale at 40 percent off, I returned the items because their sizing changed and they did not fit properly. I opted for store credit because otherwise I would be charged a 5.95 restocking fee. Now that they are offering a 40 percent discount once again they would not allow me to use my credit against this discount. I asked for a refund back to my credit card and they also said they did not have this option, They could sent me check instead which will take about 12 weeks to receive. Very disappointed in the customer service I received today. Also notable, I did not get an email to leave how I felt about my customer service which I always have in the past.

Oh god. Goos reviews are truly fake reviews here. I should have read reviews from here before buying anything from justfab. They deducted 4 times 39.9 euros. I got it cancelled and asked for repay of money. They said not possible and we have to buy something from there. Then I started shopping there for my own credit and again it asks for payment method.! Sucks. I had to buy something from there which are priced 4 times higher than normal price. Highly pathetic. I think consumer complaints are so high here they should block such way of online shopping. I. never had such horrible experience. I
Now I am waiting for my orders and rest money back to my account and no more credits from my account.

I recently bought a pair of shoes on sale from here and I JUST received them today. I know they were on sale so a little wear doesn't bother me. What bothers me is the fact that I got one shoe in a 6(my heel size) and the other came in a 5.5 as if I couldn't notice the difference? The bow on the back fell off before I even put the shoe on and there are scuff marks on the bottom. I should have read the reviews before buying from JustFab. Please don't waste your money!

First, they told my girl friend she can skip a month when ever she would like, but you can only skip a month between the 1st and 5th of every month is what it said when I looked it up online. On the website it clearly states that orders over 39.00 have free shipping. When they took money out of her account and we called to ask why and after about 30 Minutes Of trying to figurer everything out and why she was -70 in her account because of the money they took out, she tried to cancel after but the woman said she couldn't she had to use the points she was giving her because they wouldn't give us the money back just store credit, She used her points and it came out to 39.96, when she tried to purchase it. They already took the points away. So we called again and the guy told her that the order was not free shipping only with order that are 39.98 and over. She called him out for it and he said he would take away the change and it would be okay. I looked up videos and more reviews and some people love this place and others don't, just not a place I'm going to be go to or tell people about. Thank you

So, I created an account almost a year ago and a couple of weeks later I called and cancelled the account (since they charge you at LEAST £39.95 EVERY month, doesn't matter if you use their service or not.
The woman on the phone said everything was taken care of and that was that. I thought.
Now, almost a year later I see something in my bank statement. They haven't cancelled anything at all, they're STILL charging me every month. And they've been doing it at the most random dates so I have never noticed until now.
And now, all they can do is cancel them and give me back my money for this month. NOT the other months that they've wrongfully charged me for.

DO NOT, I REPEAT DO NOT ORDER FROM THEM.

I was charged $39.95 for 2 months, without a notification. I was so upset to see that they have been charging me for this VIP membership. I cancelled my membership a month in and it took about 2 hours of discussion. Credit services won't refund the extra month they took from me, but instead gave me a "credit" to buy more shoes that I can't even use anymore because it's a bogus ticket. Their shoes are okay quality and not even worth the buy.

It's ridiculous and it is just better to keep out of JustFab because it's JustBS.

I've been dealing with justfab/ShoeDazzle for 3 years now or so and it isn't worth it. If you want okay quality shoes for a low price sure try it out. But let me warn you you may have to change your card number after purchasing. They will charge you every month and depending on the person that you speak to when you call they will either be calm and issue you a refund or they will be conny and aggressive and tell you every lie as to why they can't give you YOUR money back. Latest excuse now is that it's in their terms and conditions that they CANNOT refund you... when actually it says they cannot issue a refund back in cash!
They say that you can cancel at anytime but STILL be charged the next month. It is just one big scam artist, they try to talk you into these loop holes and tricks just do they can keep your money. I do not recommend this site(s) at all. It's not worth it. Try amazon instead.