JustAnswerReviews 16,848

As a grandparent I was told to stay in my boundaries by the Mother of my grandchild she is not my concern! After communicating with your expert who was so encouraging I am ready to press on for my grandchild life while I still have life in my body.
I will truly share with others who are in this battle.
Thanks so much!

Hi was a great in providing excellent information. I didn't received satisfactory information from Livvy since it wasn't much.

I realized my brother had been sharing his cheese popcorn with my pitbull for some time. Sophie has had a bad bout of pancreatitis a few years ago. I used your service right away. The vet was thorough and caring. I followed his treatment and narrowly avoided a flare up. Very grateful!

I had never heard of Just Answer before and it was really value for money £1 and live chat with technicians named Michelle and Justin were the most helpful when you aren't tech savvy enough to do it alone. I recommend Just Answer and tve two technicians I named to others.

I was met with caring and skilled technicians. Answered my concerns and offered suggestions in a timely manner. Got it all resolved.

I'm 73 years old so I don't remember things so I had a carpet cleaner that I've never been able to use. I always had my son use it but he's moved away so I'm trying to use it and I needed some help.

These folks were prompt in getting an answer to my problem. Hopefully it's fixed but will take a bit! I appreciate the help greatly!

Alone and without local assistance, and upon scarybrake failure, I dropped my vehicle off at my mechanics' place. It was Sunday and closed. I was frustrated trying to connect to Uber and was unable to navigate their pre pay page. Somehow, I was connected to Just Answer and within minutes I had a real person call and help me correct the glitch. Malik was the perfect answer to my problems with the Uber page and soon I was back home safely. Thank you, Malik!

I was quickly and efficiently addressed on the chat, who told me a lawyer would be calling me shortly. Within 5 minutes Ida called me. She was incredibly knowledgeable and helpful. Allayed some of my concerns and told me how to next proceed on my legal matter. She even told me I can reach out to her again via the chat bot. If you're in a bind and need some quick advice I HIGHLY recommend using this service.

Thought I was hospital-bound (an hour's trip). Worrisome since I was having weird chest pains - all on the *right* side. The doctor on JustAnswer was great; compassionate and supportive, considered my symptoms and provided a rock-solid diagnosis. Saved me worry, time and money.

I was grateful to be quickly connected to an experienced technician who advised step one and then step two to fix the issue with my washer.

One negative, it said the charge would be $2.00 on the website and I was charged $55.00 CA for the call. I would have appreciated an "I agree to a one-time charge of $55.00" for me to agree to that number.

I was told early in the day that I would receive a phone call.
I sat by my phone all day but nobody called.
In stead I continued to receive written chats in my IPad.
The experts changed an as a result I kept having to provide the same information.
If I had been able to talk over the phone with one if you experts I would have been able to tell them what I could and what I could not see in my TV screen
Finally, late at night I got a call from Mark.
He was excellent and solved the problem quickly and almost totally.
I have ni complaints about any if your experts but I'm astonished by the fact that you don't seem to understand that one on one phone conversations are far more efficient than text messages.

I already did this. I should have explained that I was using the IPad device and not my iPhone device. That was what made caused the problem.

It said I could connect with a Tech for $5.00. Then I saw they charged me $43.00 for a monthly subscription which they said nothing about. I reported it immediately and am getting a refund.

Initillla i thought. Oh no AI. But they connected me to a contractor- first contractor was not a good fit so redirected( no added cost) to a new one who was very helpful

Kaleb was very transparent regarding his actions during the call and straight forward when he realized he was unable to help me. He then referred me to someone who was able to assist. He ensured I had all the contact information for a successful resolution to my issue.

My dog was acting like she was disoriented and drunk. Just Answer gave some advice and everything worked out. My dog is okay.

I needed to know how to cancel a policy for a home and car warranty program that I didn't think I had ever authorized. The attorney with Just Answer gave thoughtful and sound advice.