JustAnswerReviews 11,271

I needed help with set up and they were very patient in leading me thru the process

When you sign up for just answer, it leads you to believe it's five dollars and that's it. However, they turn around and charge you $55 for a subscription. I would not have been aware of it if my credit card company had not reached out to me and ask about the charges. I noted that just answer was quick to Bill me but not quick to credit me when I canceled the whole subscription when I realized their scam. So while James did his job and gave me a good answer, it is overshadowed by the sneaky $55 charge.

I was looking for immigration help.
He gave me some info but not enough to help my particular immigration issue.

It was easier than I thought it was going to be very helpful people

We need to find a mobile tech, but that was what Randall suggested. Prompt and courteous response.

I was connected to a family law attorney shortly after asking my question on-line. The attorney who called me was personable, empathetic, and highly informative. After I provided some background on my dissolution agreement, he asked clarifying questions and replied with clear and detailed explanations. He also referenced relevant family codes as I requested. Altogether, his answers has helped me better decide how to proceed with my current negotiations. The JustAnswer service exceeded my expectations!

With the information I received from my experience with my phone veterinarian, I was directed to get specific treatment from my primary veterinarian who expressed the same concerns and now my dog is being treated. I'm grateful, I was able to find out if I needed to go to my vet for only $5 before investing hundreds of dollars. Unfortunately my dogs condition did require more attention, but she is now getting the care she needed. Thank you!

Im very happy that I came across JustAnswer when i questioned Google. I needed last minute advice for a legal issue I was having and it was so easy and comforting to use them. There is fee, of course, but after I paid with a minute or two I was paired with an attorney. I asked my main question which, wasnt a yes or no answer type of question. I also threw in a few more and he went to work. Took 20 minutes but should be expected if you want a real answer. The answer i got wasn't really what i was hoping for but i respected it because I could tell it was the truth and wasnt writen up by a high school student. The attorney seemed to actually care and made me feel like I was in good hands even though we have never met. I dont think we're even in the same state. To me thats even more impressive for an attorney because laws and court system procedures vary from state to state. That means he is quite knowledgeable about laws in multiple states or he took the time necessary to research and provide me with the right answer. Either way it shows that JustAnswer is legit and worth looking into for any questions you may have. Literally any?! I know i will be in need of more answer in the future cause I can admit im probably just below average as far as book smarts go but with an IQ of 126 lol. Goggle is decent for being free but isn't always the best or even able to answer certain questions that you may have. If it is of any importance then I dont think its very wise to trust a free service that has proven to be wrong. From my experience I can say that I can trust JustAnswer and I recommend it to anybody that has a question.

I gave a detailed explanation of my problem. Chethan N responded the same day and knew exactly what I needed to do to correct my issue. I followed his instructions and everything is good now. Everyone I spoke to was very friendly, courteous and showed a genuine interest in helping me. On a separate note, I had originally contacted the company that we use their program. Their advice did not work. I was so happy to hear from JustAnswer! Thank you!

Just answer got me in touch with Toni. I gave her permission to.access my iPhone camera so she could see what my tv display was showing. She walked me through how to sign into DirecTV to access my correct channel listing. Process took 20 or so minutes, but the results were worth it!

Our stove completely stopped working! Not great when you are trying to make dinner and the oven and stove top cease to work. Austin called us within minutes of our request and immediately knew what the problem was, which really surprised us. Our stove model apparently had this known problem which Austin knew about and my husband went about repairing. Stove fixed! Thanks, Austin, for your depth of knowledge, ability to describe the appropriate repair and your professionalism with kindness! You rock!

My legal question was discussed and answered in detail. The fee was very reasonable.