Overview
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
A learning experience for the good of my mental health
The lawyer did not understand my question though I asked it two different ways.
Great, wonderful, would use this service again. Completely satisfied
Esq Phil provided me with clear and concise answers to my issue. No confusing legal jargon
Broad and precise insights in cholesterol drugs and also blood thinners.
Very helpful and informative by Dr Li.she answered all questions and gave helpful advice
Was very knowledgeable and patient with me which goes a long way.
Excellent and fast experience, all questions clearly answered.
The advice I received was invaluable and safety minded. Thanks again.
Waiting on the finished product undetermined ending December 2037?
Very helpful. Expert had all the knowledge to fix the problem
Very specific repair steps! Guided me directly where needed.
You were a great help in activity my new phone. Thanks
HEY, IV'E REALLY JUST STARTED WITH MICHAEL. LET US TALK AWHILE AND I'LL BE HAPPY TO GIVE YOU A BETTER ANSWER. OKAY?
THE TECH DID NOT HAVE AN EASY JOB HELPING ME. HE WAS PATIENT AND CAPABLE. I WOULD WANT HIM TO HELP ME IF I HAVE A NEXT TIME TO NEED HELP.
I got several suggestions to how to act according my issue.
My experience was great and the technician was super helpful. I was connected to Just
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
We're sorry for the experience that had on the website. I would love to help you out.
If you send me an email and additional information about your issue, I'm happy to take a look at your account and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28