JustAnswer has a rating of 4.3 stars from 9,825 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
I was having trouble with meta-pay, but was able, with this person's assistance, to fix the problem.
The lawyer told me the information on what to do to start up a 501 C. It was detailed and pointed me on the steps to take for them.
Asked several questions about a LR4 that I am considering buying Paul pointed out important issues with suspension at about 90K miles, will find out how this LR4 is doing.
Dr Porter was very informative to all the questions I asked. Now I just take my fur baby to my vet and get back to him just to let him know.
Top notch rep & wonderful jn answering questions & directing me to the right source for a solution. U hav a great appliance rep! Thk I so much!
It was comfortable speaking with him, understood his explanations as I what I needed to do. I appreciated his expertise.
He gave step by step what to do. But we were not able to complete by due to age and lack of knowledge.
I was not sure wat to do until I was told to file a civil case which is helping me to understand wat and where to start thanks
She was very clear and answered all my concerns, I really appreciate her help and patience answering all my questions
Asked tax professional about a scam that happened to me and he gave me advice on what to do and who to contact.
I was always curious about the watches in the shoe box. Mrs. Ginnie was awesome and answered above and beyond.
I was misled thinking I was talking to Medicare. The rep could no provide one answer. She was rude and possessed no knowledge!
Hello R.M.,
We understand how frustrating this experience must have been, and we truly hope our team has been able to assist you in resolving the matter. If you haven’t yet received support, please don’t hesitate to get in touch with us—we’re here to help.
Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or 800-808-0645
I'm very frustrated at dealing with anything on the Internet passwords Wi-Fi. It's all very confusing to me. I've been trying to deal with it for years. I'm 65 years old. I was left behind when the Internet came around, but I'm slowly figuring it
I got the answers I needed to go ahead I will be reaching out to Howard to finalize before I file to make sure I didn't miss anything highly recommend!
Dog is sick was able to speak with a vet fairly quickly. I was given some recommendations and I'm glad I was able to talk to someone reliable
I was please to have someone listen and advice me what to do with the issues I was having and how to mediate the pain. I am glad I found this site.
The mechanic gave me some ideas of what could be the problem and while tracing out the issue it led me right to the problem.
I wanted a legal answer about a situation. I was contacted in just a few minutes. Answer was clear and follow up questions were answered.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at support@justanswer.com or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Thank you for reaching out to us, and for your interest in becoming an Expert on the site! If you'd like to apply, please visit the following link to begin the application process: https://era.justanswer.com/ Once your application is submitted, you will receive a follow up E-mail with the next steps in the process. If you need assistance with the process please send an email to expertrecruiting@justanswer.com or expertsupport@justanswer.com. Best regards, Meg at JustAnswer Customer Care MegMK@justanswer.com or call 1-800-808-0645 ext. 55
Answer: Hello Franklin, I would be happy to answer your question for you, but I need to be able to look up your JustAnswer account so that I can see what is going on. Please reach out to me privately by sending an email to MegMK@justanswer.com or by calling 1-800-808-0645 ext. 55. Best regards, Meg at JustAnswer Customer Care
Answer: Hello and thank you for your question. All of the Experts in our legal categories are real attorneys and have had their credentials verified. All Experts must pass a rigorous entrance process. This ensures that you get the most knowledgeable, trustworthy help anywhere on the Internet. Additionally, we have an ongoing Quality Assurance program that oversees the Experts. I hope that I have addressed all of your concerns. Feel free to contact me directly if you need further assistance. Best regards, Meg at JustAnswer Customer Care, MegMK@justanswer.com or call 1-800-808-0645 ext. 55
Answer: Hello Bill, thank you for your interest in JustAnswer. Please visit the Home Page of our website and scroll to the bottom, then look for the Careers link under the first column called JustAnswer. Best regards, Meg
Answer: Hello Carolina, We are based in the United States, but the website is available worldwide. Let us know if you need any further assistance. Regards, JustAnswer Customer Care
Answer: Hi Mary, You can cancel form the My Account page if you are logged into your account. If you are having trouble finding the option or navigating the site. Just give our Customer Care team a call at 1-800-509-5721 or send us a note at support@justanswer.com Regards, JustAnswer Customer Care
Answer: Hello Bob, Thanks for reaching out with this question. Yes, that is correct:) From the comfort of your home you can communicate with verified Experts in about a dozen different fields, 24 hours a day. If you're on the go, you can also use the mobile application to post a question and you'll typically receive a response within minutes. All for one low monthly fee. Please feel free to visit the site at www.justanswer.com and check out our $5.00 free trial. We look forward to hearing from you. Regards, JustAnswer Customer Care
Hello Sandra,
I hope we’ve been able to address your concerns. If you need any additional support, please don’t hesitate to reach out.
Regards,
Vanessa
JustAnswer Customer Care
VanessaVC@justanswer.com or 1-800-808-0645