business logo of JustAnswer

JustAnswer

Overview

JustAnswer has a rating of 4.3 stars from 9,825 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.

This company responds to reviews on average within 1 day
+384
How would you rate JustAnswer?
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Alabama
1 review
0 helpful votes
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Very helpful and patient
February 22, 2025

I was having trouble with meta-pay, but was able, with this person's assistance, to fix the problem.

JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 12, 2025
JustAnswer S. JustAnswer Rep
3 months ago

Hello Sandra,

I hope we’ve been able to address your concerns. If you need any additional support, please don’t hesitate to reach out.

Regards,
Vanessa
JustAnswer Customer Care
VanessaVC@justanswer.com or 1-800-808-0645

Texas
1 review
0 helpful votes
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501 C start up advice
March 7, 2025

The lawyer told me the information on what to do to start up a 501 C. It was detailed and pointed me on the steps to take for them.

Date of experience: February 25, 2025
Arizona
1 review
0 helpful votes
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Quick and accurate
May 14, 2025

Asked several questions about a LR4 that I am considering buying Paul pointed out important issues with suspension at about 90K miles, will find out how this LR4 is doing.

Date of experience: May 4, 2025
California
1 review
0 helpful votes
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Dr. Porter was very helpful in my questions
February 25, 2025

Dr Porter was very informative to all the questions I asked. Now I just take my fur baby to my vet and get back to him just to let him know.

Date of experience: February 15, 2025
Massachusetts
1 review
0 helpful votes
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Great for directing me to a solution
February 10, 2025

Top notch rep & wonderful jn answering questions & directing me to the right source for a solution. U hav a great appliance rep! Thk I so much!

Date of experience: January 31, 2025
Florida
1 review
0 helpful votes
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Explanational
May 13, 2025

It was comfortable speaking with him, understood his explanations as I what I needed to do. I appreciated his expertise.

Date of experience: May 3, 2025
Georgia
1 review
0 helpful votes
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Great help
May 17, 2025

He gave step by step what to do. But we were not able to complete by due to age and lack of knowledge.

Date of experience: May 7, 2025
Utah
1 review
0 helpful votes
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Great advice and knowledgeable
May 12, 2025

I was not sure wat to do until I was told to file a civil case which is helping me to understand wat and where to start thanks

Date of experience: May 2, 2025
Georgia
1 review
0 helpful votes
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Excellent Help
March 28, 2025

She was very clear and answered all my concerns, I really appreciate her help and patience answering all my questions

Date of experience: March 18, 2025
Oregon
1 review
0 helpful votes
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Tax scam questions.
March 12, 2025

Asked tax professional about a scam that happened to me and he gave me advice on what to do and who to contact.

Date of experience: March 2, 2025
North Carolina
1 review
0 helpful votes
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My moms old watches.
March 17, 2025

I was always curious about the watches in the shoe box. Mrs. Ginnie was awesome and answered above and beyond.

Date of experience: March 7, 2025
Florida
1 review
0 helpful votes
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This is a scam!
March 23, 2025

I was misled thinking I was talking to Medicare. The rep could no provide one answer. She was rude and possessed no knowledge!

JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 13, 2025
JustAnswer S. JustAnswer Rep
2 months ago

Hello R.M.,

We understand how frustrating this experience must have been, and we truly hope our team has been able to assist you in resolving the matter. If you haven’t yet received support, please don’t hesitate to get in touch with us—we’re here to help.

Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or 800-808-0645

Colorado
1 review
0 helpful votes
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Thank you
February 19, 2025

I'm very frustrated at dealing with anything on the Internet passwords Wi-Fi. It's all very confusing to me. I've been trying to deal with it for years. I'm 65 years old. I was left behind when the Internet came around, but I'm slowly figuring it

Date of experience: February 9, 2025
Washington
1 review
0 helpful votes
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Question non profit
March 1, 2025

I got the answers I needed to go ahead I will be reaching out to Howard to finalize before I file to make sure I didn't miss anything highly recommend!

Date of experience: February 19, 2025
Virginia
1 review
0 helpful votes
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Pleased with the professionalism and explicit answer and compiled information and links to further my research

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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Great source of info
February 21, 2025

Dog is sick was able to speak with a vet fairly quickly. I was given some recommendations and I'm glad I was able to talk to someone reliable

Date of experience: February 11, 2025
California
1 review
0 helpful votes
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Great consultation...
March 23, 2025

I was please to have someone listen and advice me what to do with the issues I was having and how to mediate the pain. I am glad I found this site.

Date of experience: March 13, 2025
Texas
1 review
0 helpful votes
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Excellent advice
April 7, 2025

The mechanic gave me some ideas of what could be the problem and while tracing out the issue it led me right to the problem.

Date of experience: March 28, 2025
Pennsylvania
1 review
0 helpful votes
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Very helpful. Everything that they said to do was very helpful and I hope after completing what I need to do clears up my problems

Date of experience: February 20, 2025
Pennsylvania
1 review
0 helpful votes
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Quick response
March 23, 2025

I wanted a legal answer about a situation. I was contacted in just a few minutes. Answer was clear and follow up questions were answered.

Date of experience: March 13, 2025