Overview
JustAnswer has a rating of 4.3 stars from 9,825 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
I was having issues with my emails and the expert wasn't much help. The expert took a long time to answer me and my issues still isn't resolved.
Just a pleasant experience. The associate was so nice to deal with and so knowledgeable it was a true quick and precise job he did.
The veterinarian, Dr. Anne was quite helpful, knowledgeable and professional. He ended up being fine. Otherwise, I was worried for nothing and the veterinarian saved us an expensive trip to the ER. Thank you so much for all of your help.
My oil boiler ran out a few days ago. I got it refilled yesterday. The boiler wouldn't light. I called and they talked to me through it.
My printer all of a sudden stopped connecting to my server and wouldnt print. Took about 15 mn and he fixed it.
While the help was good, I wasn't pleased to find out from my bank statement that it cost me $50.00, I was told it would be less
Hello Lori,
We understand how frustrating this experience must have been, and we truly hope our team has been able to assist you in resolving the matter. If you haven’t yet received support, please don’t hesitate to get in touch with us—we’re here to help.
We understand this situation might have been difficult and hope it’s already been addressed by our team. If you’re still in need of assistance, please let us know so we can help resolve it promptly.
Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer. Com or 800-808-0645
I got a new 2 year old chin and Lindsay helped soooo much. I appreciate this app so much and I am so thankful I was able to speak to someone educated on how to care for them.
Dr. Raza was such a professional but also very human. After suffering traumatic brain injury he was able to answer questions in minutes that my neurosurgeon never answered in 7 weeks. Dr Raza was human, caring, professional and thoughtful. The onus is still on me but I now have a new perspective and am so grateful to this doctor and this service.
I Love my cats and for you to reach out and give me real advise that I can understand and use means the world to me, thank you so much.
My experience was satisfactory, it took a little longer than I thought it should but I understand research takes a minute.
They took care of authorizing termination of the subscription and requesting a credit back to
My account.
Anthony was very knowledgeable and was able to pinpoint my problem and come up with a solution in a timely manner
I was connected to a vet in minutes. She was caring and compassionate, she listened and advised. HIGHLY recommend this service.
As always, I am elated by the service I receive from JA, *******@Glenda, who gives me thorough information on pricing my items, etc. She is also genuinely kind. I am grateful for her service and her willingness to go the extra mile.
This is the first time I'm using this forum, and so far I'm very pleased with them connecting me to a licensed veterinarian! The questions asked were very good and I have some answers and what to do next! Thank you for your help
I am completely satisfied with the tech's help he guided me through everything and resolved the problem I was having with the antenna booster.
Got a specialist very quickly who diagnosed the problem and gave me very useful information and sources.
Very good, helpful, accessible, very satisfied. They called me on time. They did exactly what I wanted
Luke was very knowledgeable about the urn, I was definitely matched with the expert that was best suited for my needs. Thank you Luke!
GR8-er legal knowledge than a $300.00 BarCard! My family owes many thanks to Just Answer for getting away from county law term oils, and onto FEDERAL code.
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for contacting JustAnswer.
We appreciate that you gave JustAnswer a try, and we’re sorry that it didn’t work out. As requested, your payment has been refunded. The funds are made available to your bank the following business day and will appear on your next billing statement.
If you have additional questions or concerns, please reply to this email and I will promptly assist you.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645