JustAnswerReviews 17,351

For 6 weeks I got a terrible runaround from Husqvarna chat personal. I find it vary unprofessional Husqvarna is. I proved pictures and copies of all my chats to customer service which proved my case. Nothing no response not even a go jump in the lake. I now have to state my case as directed by Matt. I have less than zero confidence that I'll talk to a real person. Yes I'm mad as hell about the treatment. Maybe you could somehow send something to them confirming my case
I couldn't be happier with Matt's attention and response. It just amazes me he came up with answers and a very clear direction on how to do battle with Husqvarna. Something Husqvarna should of had at their fingertips

I thought I knew what was wrong but found there were a few things I didn't know. I was put on the right path to correcting the problem and where I could find help.

Ibrahim Beig walked me through a few steps and deduced the backllght has stopped working. Still needs repair but now I know what to tell the repair technician.

My cat accidentally ingested two medications that were intended for my other cat. Naturally after she threw up (a lot) several hours later I grew concerned. That's when I found Just Answer. Dr. Tanya asked the expected questions, gave me helpful information, and quelled my fears.

Patiently took all of my information and told me in detail the reason for the 7 sensor error. Matt suggested taking my machine to a reputable repair person to have it repaired.

My Husky Luna ate a hole thc brownie and was literally out of it. I freaked out at my worst. The Dr. Was 💯 % accurate with her advice ty team Luna"s back

I am older. I was so nervously. This gentleman was so good to me. Explained everything correctly. Helped me understand. Had me smiling at the end of our conversation. I felt so relieved and glad it was this gentleman.

The Expert I was connected to was very patient. They answered and clarified where needed all of my questions. I wish I found this resource a year ago when I started my process!

The website does not make clear that you are signing up for an $86/month subscription fee to use the service. The expert failed to reach me by phone even after I disabled spam filters, added them to phone contacts, and installed the just answers app to my phone as instructed. The expert failed to answer my questions via text chat and instead spoke in language not specific to my situation. They did offer an absolutely friction-less request for a full refund, so they have that going for them.

To get connected with a legal professional ( immigration lawyer) however I was send a link of iso.ca to find a suitable lawyer. I wasted my critical time.

My elder dog had a gran mal seizure which scared the life out a me, and almost determined the end of hers. I was out of town and took her to a nearby ER. After leaving, I still had questions and Dr. Emshoff was quite helpful and caring. I could tell she knew her stuff. We are still in contact via the site which is a tremendous comfort since we are traveling home with our dog.

The questions were answered regarding a scam call, and that these resources and responding personell were available to help out in legal, good ways!

I was in a panic, for 3 yrs not getting any help with how to move forward as my neurological condition declined rapidly. I am a healthy middle aged adult and these things are not normal. The first chat was quick, asked the right questions, and very quickly transferred me to a neurologist. The information I received from Dr. David gave me back the power to continue at all with seeking relief. I was provided quickly with the best advice, tests that would normally be done so I can have the confidence in asking for them, and how to handle the situation if my concerns are not addressed and I am not provided with the standard of care. This conversation not only validated my concerns, but quickly provided me with hope and the power to move forward. Thank you.

They charge you $5 up front to get your charge card. I got an "expert" who is just another member that happens to be an expert. The only answer I got was a repeat of what I read 4 times on the website I was trying to cancel. I stopped the chat and tried to get my money back $5. But was told I had been signed up as a member for $65! Without my consent! And knew nothing about it! And that it would be charged again next month. I had to go thru a bunch to demand my money back and never got a clear answer until minutes later - I got an email stating my charge was cancelled. So be prepared to be charged a $65 fee as a member if you get a first answer.

I had a question about getting a mobile vet for x-rays. I put in my credit card. They said they would charge me five dollars only and it was refundable. Now I see I've been charged $65 I want a refund!

Still working through troubleshooting a clunking noise in my outboard engine's lower unit. The marine mechanic from Yachtwork has been great, providing advice and responding promptly.

It took a few tries to get hooked up with a tech, but when I started working with SAMIT we wear able to get through. His patience was great. He took the time to listen to my questions and give clear. Answers. He kept coming back to check on me to make sure that I hadn't fallen off of the assisttance wagon. I had to take. A break to get something to eat, butwhen I came back he picked up right where we. Had left off. Give him. A 10 all around.

I didn't realize I was talking to Just Answer. I am a qualified electronics specialist. I only needed a replacement power cord.