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JustAnswer

Overview

JustAnswer has a rating of 4.3 stars from 9,610 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.

service
2,176
value
932
shipping
337
returns
532
quality
791
This company responds to reviews on average within 2 days
+384
How would you rate JustAnswer?
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Delaware
1 review
0 helpful votes
Follow Ernest E.
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I had a satisfying experience at a time when I really needed a legal answer.

Date of experience: March 25, 2024
Pennsylvania
1 review
0 helpful votes
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Don't do it!
April 4, 2024

I don't give reviews. It's not you. I just don't. I'm sorry.

Date of experience: March 25, 2024
Mississippi
1 review
0 helpful votes
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Review
April 2, 2024

Process was easy. Quickly got the info I was seeking

Date of experience: March 23, 2024
North Carolina
1 review
0 helpful votes
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Fixed my issue!
April 5, 2024

Jay found what the problem was go it fixed. Wish I had done this 2 weeks.

Date of experience: March 26, 2024
Mexico
1 review
0 helpful votes
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Quick grasp of problem. Excellent advise and alternatives. Superb.

Date of experience: March 26, 2024
Texas
3 reviews
0 helpful votes
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Review is very informative.
April 5, 2024

Very helpful with people like myself,when it comes time to file for my Social security

Date of experience: March 26, 2024
Texas
1 review
0 helpful votes
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New to this
April 5, 2024

It was very informative. Easy steps to ask my question

Date of experience: March 26, 2024
New York
1 review
0 helpful votes
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Irrevocable Trust
April 5, 2024

Clear and concise answers all done in a few minutes. Highly recommended. Thanks

Date of experience: March 26, 2024
North Carolina
1 review
0 helpful votes
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Satisfied
April 5, 2024

Tech patient with aggravating problem. Listened to my concerns and addressed them

Date of experience: March 26, 2024
California
1 review
0 helpful votes
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Very helpful
March 19, 2024

The mechanic was able to describe in detail what I needed to know.

Date of experience: March 9, 2024
Florida
1 review
0 helpful votes
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His information was helpful and I had my form in just a few minutes.

Date of experience: March 25, 2024
New York
1 review
0 helpful votes
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Information I needed
April 4, 2024

Fast response help me get my job done very good technician

Date of experience: March 25, 2024
South Africa
1 review
0 helpful votes
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Fast and concise answers
April 4, 2024

Sound legal advise. Quick response to my questions.

Date of experience: March 25, 2024
Virginia
2 reviews
0 helpful votes
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Dr. Altman was very helpful and caring!
April 4, 2024

Read the terms before signing up! It was quick and easy!

Date of experience: March 25, 2024
Maine
2 reviews
0 helpful votes
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Polite and helpful
March 26, 2024

He got me to the right website and stayed on the phone until the problem was resolved.

Date of experience: March 16, 2024
Michigan
7 reviews
2 helpful votes
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Always helpful
August 6, 2016

The just answers Techs are knowledgeable, and wiling to fix my problem and do. I recommend them

Date of experience: August 5, 2016
Australia
1 review
1 helpful vote
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Asked a question on justanswer and found out the problem with in 5min it was worth it

Date of experience: March 13, 2016
Minnesota
1 review
0 helpful votes
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GOOD HELP
October 17, 2018

GREAT INFO FROM A MASTER TECH, A BIT OVERWHELMING TRYING TO UNDERSTAND THE DIAGNOSIS THEY ARE TALKING ABOUT REFERING TO MY CAR BUT HELPFUL.

Date of experience: October 15, 2018
Canada
1 review
0 helpful votes
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66.00 for nothing
April 3, 2024

Not good 66.00 for nothing I wish it would be 2.00 as 1st claimed

JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 24, 2024
JustAnswer S. JustAnswer Rep
over a year old

Hello,

We're sorry for the experience that had on the website. I would love to help you out.

If you send me an email and additional information about your issue, I'm happy to take a look at your account and work to address any outstanding concerns.

Best regards,

Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28

Germany
1 review
0 helpful votes
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Excellent legal help!
April 3, 2024

I had a legal question regarding my new landlord and Chris was amazing.

Date of experience: March 24, 2024