Overview
JustAnswer has a rating of 4.3 stars from 9,625 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
Ver good with options. I'll take them a step at a time.
Quick to respond and clear, concise steps to take. Very good experience!
Gentleman was very kind and knew exactly what to do to fix the issue
Was charged $30.00 to my credit card for a membership that I didn't authorize. Going to report BBB!
First you quote a1 dollar charge then you charge $35 dollars, are you F### ing serious I intend to call the FTC and file a complaint!
Hello,
We're sorry for the experience that had on the website. I would love to help you out.
If you send us an email and additional information about your issue, I'm happy to take a look at your account and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28
Excellent, all of my issues and concerns were addressed.
All of my questions are answered by the Dr. In a way that clear understanding is always provided..
The answer was clear and understandable, it answered my question exactly
Very nice they give me information that i need im so happy thanks
Dr. Scott was very helpful and reassuring. Excellent!
She was informative and answered my question. She explained and calmed my worries.
All my questions were answered and great advice on moving forward with my issue.
He was very helpful he took the time to help god bless you'll
Gave good advice on next steps and willing for follow up steps.
Drink fluids do deep breathing and take a tranquilizer to relax and then retake it when relaxed
Knows how to point out the problem and how to communicate through a problem that's is urgent
Listen to what I have to say. Excellent customer service.
Ancient was very knowledgeable and very patient and new exactly how to fix my problem
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Christopher,
We are committed to doing right by our customers, so we would like to resolve this by providing a refund. Please contact MegMK@justanswer.com or call 1-800-808-0645 ext. 55.
Best regards,
Meg at JustAnswer Customer Care