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JustAnswer

Overview

JustAnswer has a rating of 4.3 stars from 9,625 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.

service
2,183
value
932
shipping
337
returns
532
quality
791
This company responds to reviews on average within 2 days
+384
How would you rate JustAnswer?
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Minnesota
1 review
0 helpful votes
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Patient
April 19, 2024

Repeated questions are answered patiently and clearly communicated

Date of experience: April 9, 2024
Michigan
1 review
0 helpful votes
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Great help
April 19, 2024

Helpful with information and very professional, appreciate the fast help

Date of experience: April 9, 2024
Canada
1 review
0 helpful votes
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It was good, very helpful
April 19, 2024

Have some medical issues and the help received was great

Date of experience: April 9, 2024
California
1 review
0 helpful votes
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Phillip got down to the nitty-gritty in a few minutes.

Date of experience: April 9, 2024
Texas
1 review
0 helpful votes
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Great information for only 5 dollars
April 19, 2024

Very professional, caring service and easy to understand

Date of experience: April 9, 2024
Iowa
1 review
0 helpful votes
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Satisfied
April 19, 2024

The tech was very helpful in helping me solve my problem.

Date of experience: April 9, 2024
Illinois
1 review
0 helpful votes
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Great to work with!
April 19, 2024

Knowledgeable and skilled in resolving my issues with Excel!

Date of experience: April 9, 2024
Washington
1 review
0 helpful votes
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JustAnswer Gave Me the Answers I Needed
April 19, 2024

I have used JustAnswer to engage experts in multiple areas.

Date of experience: April 9, 2024
GB
1 review
0 helpful votes
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Excellent Service.
April 19, 2024

I find the platform useful a d helpful. With beneficial required guidance.

Date of experience: April 9, 2024
Illinois
2 reviews
0 helpful votes
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Very knowledgeable about my subject matter.
April 18, 2024

Gave an excellent answer. He was polite. He was thorough.

Date of experience: April 8, 2024
Maryland
1 review
0 helpful votes
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I didn't get enough of an answer to make an intelligent decision.

JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 2, 2024
JustAnswer S. JustAnswer Rep
over a year old

Hello,

We're sorry for the experience that had on the website. I would love to help you out.

If you send me an email and additional information about your issue, I'm happy to take a look at your account and work to address any outstanding concerns.

Best regards,

Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28

Canada
1 review
0 helpful votes
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Fast and informative
April 12, 2024

What I needed fast. I am happy with my
Experience. I had photos ready and it helped

Date of experience: April 2, 2024
New York
1 review
0 helpful votes
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Fantastic
April 18, 2024

Just Fantastic and great great work and really knowledgeable

Date of experience: April 8, 2024
New York
1 review
0 helpful votes
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Will be coming back for more help very soon and will tell friends about your site

Date of experience: June 10, 2016
Massachusetts
4 reviews
0 helpful votes
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Helpful concise feedback on point.
April 18, 2024

Complicated personal injury situation handled with clarity and conciseness

Date of experience: April 8, 2024
Massachusetts
1 review
0 helpful votes
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Patience and knowledgeable
April 18, 2024

Terrific individual caring about the issue
Thank Michael

Date of experience: April 8, 2024
Ohio
1 review
0 helpful votes
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Anna was awesome
April 18, 2024

Anna gave me great guidance and sent a link for further assistance needed

Date of experience: April 8, 2024
Louisiana
1 review
0 helpful votes
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TImely, to the point and knowledgeable
April 18, 2024

Got exactly the information I wanted in a very quick and useful conversation. Thank you!

Date of experience: April 8, 2024
Pennsylvania
2 reviews
0 helpful votes
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Very quick and efficient.
April 15, 2024

I didn't have to wait at all. I was surprised! And I git the answer that I needed.

Date of experience: April 5, 2024
Germany
1 review
0 helpful votes
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Timely, clear and documented answer
April 11, 2024

Clear and documented answer, showing in the same time consideration and thoughtfulness.

Date of experience: April 1, 2024