Overview
JustAnswer has a rating of 4.3 stars from 9,816 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
Was really grateful to not have to sift through a bunch of info and have someone walk me through the process to get my washer working again
Dave was very helpful. He walked me thru and was extremely knowledgeable. Hopefully I can figure Win 11 out and I should be ok. Thank you, Dave!
The lawyer was seem concerned and wanted to make sure that l was satisfied before we ended the call.
Active listening to my concerns about my cat Eclipse. My concerns were addressed and I had a follow up plan. The veterinarian, Kathy was easy to talk with and she provided excellent information to address my concerns. She was great!
My older Mac software was out of date. The download provided was very fast and efficient. Very much appreciated.
Talked to several people, everyone was very nice, even though problem not solved, not sure what to do yet.
The vet was kind listened to all our concerns. Gave us helpful things to help get the baby better. Glad to say Raven is feeling much better!
Edward walked me through how to diagnose the problem, offered the best solution to remedy it, and was VERY patient and helpful. Thanks!
Luke was very knowledgeable and a great troubleshooter. I was able to resolve the problem by buying and replacing the defrost control board.
I didn't just want a price quote. I want history on the piece and that's exactly what I got. Thank you so much.
Joy was very attentive and helpful. She listened to my concerns and gave me some recommendations on how to proceed with my issue.
Had an issue with my stove and the tech was very knowledgeable and resolved my issue. Will use again if needed. Highly recommended.
The vet was very knowledgeable and helpful. She helped me to know if I needed to go to my vet immediately or not
I have a 23 year old sports car that often has unique issues. The responses I have received have been timely and knowledgeable.
The vet was very thorough with her explanation of treatment and best of all Reggie has already recovered and I am very relieved
Tomorrow and Thursday there was no beating around the bush or anything. Small talk I guess you could say. She got right to the point told me exactly what I needed to know. Made me feel so much better.
I am a satisfied customer; to know I had someone as an expert to help care about my pet, made a world of difference my pet will thrive.Thank you
My help was in the area of updating my payment method. I didn't really need tech support only a service Rep, but the service was great.
Very professional, caring, and showed a desire to help showed courtesy to a elder customer please keep her she is truly a believer in your values
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jim,
I trust we’ve been helpful to you. Please feel free to reach out if you need further assistance.
Regards,
Vanessa
JustAnswer Customer Care
vanessavc@justanswer.com or 1-800-808-0645