JustAnswer has a rating of 4.3 stars from 9,809 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
Call back was quick, Andre was knowledgeable, understood my situation, gave me the answers I needed and was very friendly.
What I understood was I have rights as a tenant and I am guna take the advice from this person to seek justice.I
No answered my question and told me the problem which was I am locked out of my CRA account. Then he told me how to solve that problem.
The clinician was able to diagnose the problem and tell me what I needed to do, or in this case, get, for the set up to be completed.
Had a Hisense TV that wouldn't load content or even tune in live TV channels. Tech was helpful and patient, gave me steps to restore service. Saved me replacing TV.
I had been frustrated for days trying to get my yahoo mail. With one short phone conversation, I got my mail back. Thank you.
I needed help with replacing a ceiling fan with different upgraded wiring and he took all the time needed to answer all my questions.
My corgi, Charlie was having stomach issues and trying to throw up. I was advise on what to do and it worked. Thank you.
Every question was answered the best of his knowledge. Wished there was a better outcome but it's just the way the law is written.
My vet didn''t tell me that puppy had to have new heartworm test at one year old before getting more Hart guard. Am angry that vet didn't tell me this. I thought 1 year between tests. I always got older dogs. JA explained the reasons for this puppy exception. I wish that vet had been as professional and knowledgeable as JA. Pups test was June, this is now early February. Puppy had been in to vet several times in the 10 months we had her. I am refusing for her to have test before her annual shots. Vet can quit bothering me.
I was very satisfied discussing my health issues and the receipt of a professional medical answer within minutes was very impressive!
My son's washer has been collecting mold, especially on the door boot. Efforts over time to clean off the mold have proven unsuccessful. There is also a stench that emanates from the washer that he has not been able to get rid of.
I called the manufacturer's Customer Service line in an effort to address the problem and was referred to Just Answer. The representative from Just Answer called me right away and was extremely helpful in explaining how I may correct the problem and prevent further mold build up going forward. The experience was very useful.
Vet had a lot of knowledge and he had different solutions. He was quick to reply and made me feel like he cared about my son Samson
He was very patient and easy to work with. He took his time with me and did everything he could. I'm hoping i. Can finish this all
It was Thanksgiving night and a dear family member wanted to share their mincemeat pie with my terrier mix who will gleefully yes to any food that will kill him. Raisins were consumed and panic ensued. I was able to chat with a knowledgeable vet who told us the amount probably wasn't fatal but we should induce vomiting and led us through the process. It gave us such peace of mind.
Was really grateful to not have to sift through a bunch of info and have someone walk me through the process to get my washer working again
Dave was very helpful. He walked me thru and was extremely knowledgeable. Hopefully I can figure Win 11 out and I should be ok. Thank you, Dave!
The lawyer was seem concerned and wanted to make sure that l was satisfied before we ended the call.
Active listening to my concerns about my cat Eclipse. My concerns were addressed and I had a follow up plan. The veterinarian, Kathy was easy to talk with and she provided excellent information to address my concerns. She was great!
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at support@justanswer.com or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Thank you for reaching out to us, and for your interest in becoming an Expert on the site! If you'd like to apply, please visit the following link to begin the application process: https://era.justanswer.com/ Once your application is submitted, you will receive a follow up E-mail with the next steps in the process. If you need assistance with the process please send an email to expertrecruiting@justanswer.com or expertsupport@justanswer.com. Best regards, Meg at JustAnswer Customer Care MegMK@justanswer.com or call 1-800-808-0645 ext. 55
Answer: Hello Franklin, I would be happy to answer your question for you, but I need to be able to look up your JustAnswer account so that I can see what is going on. Please reach out to me privately by sending an email to MegMK@justanswer.com or by calling 1-800-808-0645 ext. 55. Best regards, Meg at JustAnswer Customer Care
Answer: Hello and thank you for your question. All of the Experts in our legal categories are real attorneys and have had their credentials verified. All Experts must pass a rigorous entrance process. This ensures that you get the most knowledgeable, trustworthy help anywhere on the Internet. Additionally, we have an ongoing Quality Assurance program that oversees the Experts. I hope that I have addressed all of your concerns. Feel free to contact me directly if you need further assistance. Best regards, Meg at JustAnswer Customer Care, MegMK@justanswer.com or call 1-800-808-0645 ext. 55
Answer: Hello Bill, thank you for your interest in JustAnswer. Please visit the Home Page of our website and scroll to the bottom, then look for the Careers link under the first column called JustAnswer. Best regards, Meg
Answer: Hello Carolina, We are based in the United States, but the website is available worldwide. Let us know if you need any further assistance. Regards, JustAnswer Customer Care
Answer: Hi Mary, You can cancel form the My Account page if you are logged into your account. If you are having trouble finding the option or navigating the site. Just give our Customer Care team a call at 1-800-509-5721 or send us a note at support@justanswer.com Regards, JustAnswer Customer Care
Answer: Hello Bob, Thanks for reaching out with this question. Yes, that is correct:) From the comfort of your home you can communicate with verified Experts in about a dozen different fields, 24 hours a day. If you're on the go, you can also use the mobile application to post a question and you'll typically receive a response within minutes. All for one low monthly fee. Please feel free to visit the site at www.justanswer.com and check out our $5.00 free trial. We look forward to hearing from you. Regards, JustAnswer Customer Care