business logo of JustAnswer

JustAnswer

Overview

JustAnswer has a rating of 4.3 stars from 9,809 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.

This company responds to reviews on average within 1 day
+384
How would you rate JustAnswer?
grey star
grey star
grey star
grey star
grey star
Washington
1 review
0 helpful votes
Follow Ralph C.
Unfollow Ralph C.
Send Message
Share Review
Report Review

Excellent, timely, and solved my problem.
March 15, 2025

Call back was quick, Andre was knowledgeable, understood my situation, gave me the answers I needed and was very friendly.

Date of experience: March 5, 2025
Arizona
1 review
0 helpful votes
Follow Bernice C.
Unfollow Bernice C.
Send Message
Share Review
Report Review

Landlord neglecting his responsibilities
March 15, 2025

What I understood was I have rights as a tenant and I am guna take the advice from this person to seek justice.I

Date of experience: March 5, 2025
Canada
1 review
0 helpful votes
Follow Kathleen S.
Unfollow Kathleen S.
Send Message
Share Review
Report Review

Why Netfile number was rejected
March 27, 2025

No answered my question and told me the problem which was I am locked out of my CRA account. Then he told me how to solve that problem.

Date of experience: March 17, 2025
Virginia
2 reviews
0 helpful votes
Follow Glenda J.
Unfollow Glenda J.
Send Message
Share Review
Report Review

So I do need one of those…
March 1, 2025

The clinician was able to diagnose the problem and tell me what I needed to do, or in this case, get, for the set up to be completed.

Date of experience: February 19, 2025
Texas
1 review
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Send Message
Share Review
Report Review

Just Answer gave me the answer
January 11, 2025

Had a Hisense TV that wouldn't load content or even tune in live TV channels. Tech was helpful and patient, gave me steps to restore service. Saved me replacing TV.

Date of experience: January 1, 2025
California
1 review
0 helpful votes
Follow Maureen C.
Unfollow Maureen C.
Send Message
Share Review
Report Review

Pleasant, patient and clear
April 21, 2025

I had been frustrated for days trying to get my yahoo mail. With one short phone conversation, I got my mail back. Thank you.

Date of experience: April 11, 2025
Pennsylvania
1 review
0 helpful votes
Follow Susan L.
Unfollow Susan L.
Send Message
Share Review
Report Review

Very helpful
May 13, 2025

I needed help with replacing a ceiling fan with different upgraded wiring and he took all the time needed to answer all my questions.

Date of experience: May 3, 2025
Florida
1 review
0 helpful votes
Follow Frank P.
Unfollow Frank P.
Send Message
Share Review
Report Review

Charlie's Issue
March 8, 2025

My corgi, Charlie was having stomach issues and trying to throw up. I was advise on what to do and it worked. Thank you.

Date of experience: February 26, 2025
Arkansas
2 reviews
0 helpful votes
Follow Nancy W.
Unfollow Nancy W.
Send Message
Share Review
Report Review

Was very professional responses
March 20, 2025

Every question was answered the best of his knowledge. Wished there was a better outcome but it's just the way the law is written.

Date of experience: March 10, 2025
New Mexico
1 review
0 helpful votes
Follow Mary D.
Unfollow Mary D.
Send Message
Share Review
Report Review

My vet didn''t tell me that puppy had to have new heartworm test at one year old before getting more Hart guard. Am angry that vet didn't tell me this. I thought 1 year between tests. I always got older dogs. JA explained the reasons for this puppy exception. I wish that vet had been as professional and knowledgeable as JA. Pups test was June, this is now early February. Puppy had been in to vet several times in the 10 months we had her. I am refusing for her to have test before her annual shots. Vet can quit bothering me.

Date of experience: February 12, 2025
Florida
1 review
0 helpful votes
Follow Mary A.
Unfollow Mary A.
Send Message
Share Review
Report Review

It was answered within minutes!
February 10, 2025

I was very satisfied discussing my health issues and the receipt of a professional medical answer within minutes was very impressive!

Date of experience: January 31, 2025
Vermont
1 review
0 helpful votes
Follow Syl M.
Unfollow Syl M.
Send Message
Share Review
Report Review

My Son's moldy Clothes Washer.
February 17, 2025

My son's washer has been collecting mold, especially on the door boot. Efforts over time to clean off the mold have proven unsuccessful. There is also a stench that emanates from the washer that he has not been able to get rid of.

I called the manufacturer's Customer Service line in an effort to address the problem and was referred to Just Answer. The representative from Just Answer called me right away and was extremely helpful in explaining how I may correct the problem and prevent further mold build up going forward. The experience was very useful.

Date of experience: February 4, 2025
California
1 review
0 helpful votes
Follow Yvette M.
Unfollow Yvette M.
Send Message
Share Review
Report Review

Very happy and pleased with services
April 13, 2025

Vet had a lot of knowledge and he had different solutions. He was quick to reply and made me feel like he cared about my son Samson

Date of experience: April 3, 2025
Pennsylvania
1 review
0 helpful votes
Follow Jan R.
Unfollow Jan R.
Send Message
Share Review
Report Review

Anas was excellent and very professional
April 25, 2025

He was very patient and easy to work with. He took his time with me and did everything he could. I'm hoping i. Can finish this all

Date of experience: April 15, 2025
Pennsylvania
1 review
0 helpful votes
Follow Jenny S.
Unfollow Jenny S.
Send Message
Share Review
Report Review

Thanksgiving live saver
December 9, 2024

It was Thanksgiving night and a dear family member wanted to share their mincemeat pie with my terrier mix who will gleefully yes to any food that will kill him. Raisins were consumed and panic ensued. I was able to chat with a knowledgeable vet who told us the amount probably wasn't fatal but we should induce vomiting and led us through the process. It gave us such peace of mind.

Date of experience: November 29, 2024
New Jersey
1 review
0 helpful votes
Follow Meg J.
Unfollow Meg J.
Send Message
Share Review
Report Review

Nahum was terrific. What happened was that I got a request to rate him prior to being finished - that really should not happen. He was 5 star!

Date of experience: February 20, 2025
New York
1 review
0 helpful votes
Follow Sarah M.
Unfollow Sarah M.
Send Message
Share Review
Report Review

Great customer service committed to solutions
March 6, 2025

Was really grateful to not have to sift through a bunch of info and have someone walk me through the process to get my washer working again

Date of experience: February 24, 2025
Georgia
1 review
0 helpful votes
Follow Richard E.
Unfollow Richard E.
Send Message
Share Review
Report Review

Excellent help
March 13, 2025

Dave was very helpful. He walked me thru and was extremely knowledgeable. Hopefully I can figure Win 11 out and I should be ok. Thank you, Dave!

Date of experience: March 3, 2025
Virginia
2 reviews
0 helpful votes
Follow D Angie M.
Unfollow D Angie M.
Send Message
Share Review
Report Review

Very informative
May 11, 2025

The lawyer was seem concerned and wanted to make sure that l was satisfied before we ended the call.

Date of experience: May 1, 2025
District of Columbia
1 review
0 helpful votes
Follow Heather F.
Unfollow Heather F.
Send Message
Share Review
Report Review

Vet - Kathy Paul - Just Answers
February 23, 2025

Active listening to my concerns about my cat Eclipse. My concerns were addressed and I had a follow up plan. The veterinarian, Kathy was easy to talk with and she provided excellent information to address my concerns. She was great!

Date of experience: February 13, 2025