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JustAnswer

Overview

JustAnswer has a rating of 4.3 stars from 9,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.

service
2,199
value
933
shipping
338
returns
533
quality
792
This company responds to reviews on average within 1 day
+384
How would you rate JustAnswer?
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Pennsylvania
1 review
0 helpful votes
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Very relieved after Credence Sol helped me
March 26, 2024

Credence was very quick to respond and super helpful.
I will use her again if I need more help!

Date of experience: March 16, 2024
New Zealand
1 review
0 helpful votes
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$#*!
March 11, 2024

Too slow to amswer.Waste of time. You name it...it was crap...to much back and forth with computer generic questions...aweful

JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 1, 2024
JustAnswer S. JustAnswer Rep
over a year old

Hello,

We're sorry for the experience that had on the website. I would love to help you out.

If you send me an email and additional information about your issue, I'm happy to take a look at your account and work to address any outstanding concerns.

Best regards,

Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28

Washington
1 review
0 helpful votes
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Amazing experience
May 25, 2024

Awesome advice amazing attorney and so real actually advised as if she cared

Date of experience: May 15, 2024
Washington
1 review
0 helpful votes
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Jack in The Box complaint
April 18, 2024

Not again. I'm out $8.29 and got no food. I keep describing my experience and nothing happens.

JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 8, 2024
JustAnswer S. JustAnswer Rep
over a year old

Hello Judy,

I apologize for the experience you've had, and we sincerely hope you've been in touch with our team to resolve the matter. If you haven't received assistance yet, please don't hesitate to reach out to us.

Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or
800-808-0645 ext.35

New Jersey
1 review
0 helpful votes
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Excellent advice
May 25, 2024

Answered my query in a professional manner. Very knowledgeable

Date of experience: May 15, 2024
Canada
1 review
0 helpful votes
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Kind, efficient very helpful.
May 25, 2024

Helpful advice about scams and detection of such, follow up. Very pleasant

Date of experience: May 15, 2024
Portugal
1 review
0 helpful votes
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Excellent
May 25, 2024

I had an issue with my phone the technician helped to sort it out

Date of experience: May 15, 2024
Ukraine
1 review
0 helpful votes
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Great service
May 25, 2024

Had great experience with the expert and quick answer

Date of experience: May 15, 2024
Michigan
1 review
0 helpful votes
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Helped me find out there was not a problem.
May 25, 2024

Everything turned out to not be a problem. Situation averted.

Date of experience: May 15, 2024
Texas
1 review
0 helpful votes
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PROFESSIONALISM
May 12, 2024

THANKS FOR BEING THOROUGH,THE TECH TIM NIDWAY WAS KNOWLEDGABLE AND GAVE ME THE DOWN LOW,CUT TO THE CHASE RIGHT AWAY.

Date of experience: May 2, 2024
Florida
1 review
0 helpful votes
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Open
May 24, 2024

Very happy with the information given extremely satisfied very detailed and I'm happy

Date of experience: May 14, 2024
California
1 review
0 helpful votes
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Excellent legal guidance
April 8, 2024

Jessica explained very clearly about the confusions that I have towards the use of a POA involve a property sell!

Date of experience: March 29, 2024
Oklahoma
1 review
0 helpful votes
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Very helpful
April 16, 2024

I am new to service and needed clear information to proceed. He really helped me. Thanks much.

Date of experience: April 6, 2024
Denmark
1 review
0 helpful votes
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Every thing is solved excellent
May 24, 2024

Every thing are solved perfect and therefore I need no further help

Date of experience: May 14, 2024
New Zealand
1 review
0 helpful votes
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Financial problem
May 24, 2024

Solved a financial problem for me which I had problems with

Date of experience: May 14, 2024
Florida
1 review
0 helpful votes
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Very satisfied
May 24, 2024

5 star rating most helpful tips for beginners in emergency situations

Date of experience: May 14, 2024
Florida
1 review
0 helpful votes
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No service
May 24, 2024

Was put through 2 technicians and neither responded

JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 14, 2024
JustAnswer S. JustAnswer Rep
12 months ago

Hello Pierre,

I apologize for the experience you've had, and we sincerely hope you've been in touch with our team to resolve the matter. If you haven't received assistance yet, please don't hesitate to reach out to us.

Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or
800-808-0645 ext.35

Colorado
1 review
0 helpful votes
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Great Advice
March 13, 2019

Great Advice about what the issue could be, what I should do to prevent in the future, and what I can do to improve the situation right now.

Date of experience: March 12, 2019
California
2 reviews
0 helpful votes
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Love this service
March 11, 2024

Mark P helped me with some art pieces. I'm not rich, but I found out I love my fakes anyway!

Date of experience: March 1, 2024
Canada
1 review
0 helpful votes
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Could not get a response from BC labour relations. You guys fixed it in a couple hours. Good job!

Date of experience: March 9, 2024