JustAnswerReviews 17,461

I was contacted within fifteen minutes of first going to the site and the man that contacted me was both helpful and knowledgeable and a very courteous man.

Greg was great. Quickly figured out what I should do to fix the issue and hung in there with me until everything worked out. Great customer relations.

It was the very best teck support I have had and I have had many

Excellent and referral to attorney close to me to follow up.
Thank you.

My dog was shivering, panting, and whimpering. The local veterinary ER had a 6 hour wait and while I was looking for options, I came across just answer. I was connected with a veterinarian in less than a minute. Dr.Emilie guided with me with how to assess my dog and to determine if an ER visit is needed ASAP. She walked me through the whole process. Thank you Dr.Emilie for helping me and my dear Molly out.

I just filed a Better Business Bureau complaint again your company. I called for a $5 answer on april. 15th. I was charged and additional $30 in april for wwhich I never got a receipt. I only found out by checking my credit card. I signed in to cancel then and thought I had succeeded but checking my credit account today I saw another $30 charge for which I again did not receive a receipt to tell me I was still beingcharged. I know for certain that i have now canceled, but I want a refund for the may charges. This is a rip-off

Believe it or not just answered dot com actually gave me a refund for april and may so this issue is resolved

I have not been able to access my email tor months.
Shefin spend time to repair it for me. I'm so grateful! Thank you

He diagnosed my issue and simply explained it to me o terms I can understand

Extremely helpful and professional. The attorney took time to understand my situation and provided sound reasonable advice and answers.

Overall I'm very happy with this app. I use it mainly to determine the value of items, such as art, collectibles and antiques to learn more about them as a reseller. My only issue with this site is they advertise it as unlimited questions but really you are limited to 20 a month and I've been blocked twice as a result.

M We are currently experiencing an issue with our Uconnect system in our 2015 jeep grand Cherokee. We use the just answer service to connect with a mechanic for assistance. Luckily, I'm mechanic was able to respond fairly quickly and assist us with a solution. Harris was a great help to us. Five stars all the way.

First time and seems like a great way to communicate

My online vet texted right away and completely reassured me my dogwill just be a bit stinky today but will be just fine! My anxiety was instantly went away. Highly recommend this app!

We came home from vacation and found our air conditioner not working. We have a Nest thermostat so it told us the RH wire was not getting power. I googled why and how to fix it and came across JustAnswer. After explaining our situation, paying $35, I had a tech call me with 1 minute! A few minutes on the phone he was able to troubleshoot the issue and within minutes our a/c was fixed!

My Yorkie was panting abnormally. After speaking with the vet, I was put at ease after learning what she told me.

Dr was prompt on calling me after initial request. I was given very good advice as to how to move forward.

I have two pure bed dogs that ate coffee, which is very toxic. I received help immediately. The Vet stayed with me, continually checking on progress, for the whole time to ensure our dogs were in the clear and were fine! What I liked most was that the Vet didn't just tell me what to do, but he was with me the whole time…. That is great customer service! Best call ever ever made!

This was my first time using just ask and I needed a veterinarians input on a situation with my four year-old Shih Tzu. I'm camping and don't have any veterinarians close by or available so reach out to them provided them with the information that they requested and within minutes, I had a response from a license to veterinarian, provide me with professional Opinion, as to what the diagnosis was to my dog and recommendation for some over-the-counter remedies to use until I can get my little Shih Tzu to her veterinarian on Monday. So I followed their directions went to the store purchased what they requested or suggested did my little in-home at home in my RV treatment to my Shih Tzu and today she is a little better. I bet I have to continue with the process until I can get my dog into the vet almost due to. I didn't know what to do with my dog if it was severe enough to leave and I've been able to stay and she goes to the vet tomorrow thank you thank you thank you to just answer!

I will continue tomorrow. Thank you very much. Thru someone on email. I'm just so exhausted. My partner just got out from a heart surgery a week ago.