JustAnswer has a rating of 4.3 stars from 9,755 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
We will see. Please remove my card from account. I am not using the square space account and have never used it other than trying to set up
Printer would not do anything. Tech took his time to be sure he was doing right.
Fixed printer finally. Will call again if ever needed.
I agreed to pay $2 and they stole $53 more dollars from me, what an absolute horrible scam! I didn't even interact with a technician
I was very satisfied with the detailed answers I received that helped me have a much better understanding to my questions and concerns.
I was told it would be a one time, refundable charge of $5.00. Instead my bank account was charged for $70.00. You LIED!
Hello James,
I hope we’ve been able to address your concerns. If you need any additional support, please don’t hesitate to reach out.
Regards,
Vanessa
JustAnswer Customer Care
VanessaVC@justanswer. Com or 1-800-808-0645
The vet was able to calculate the weight of my dog compared to the probable ingestion of nicotine, which is toxic to relieve my stress that she would get sick, she was a very low risk based on that calculation and today she is also still fine
Ted was very specific to help me word a letter to address my questions and legal standing on an issue of concern.
The Vet made me feel at ease and was very helpful in giving me guidance on taking care of my fur baby.
I had bought a few things at auction one being a watch that is worth triple what's paid for it, in happy.
My coffee pot took a power surge and the internal board. So we could not fix my problem, but I love the fact how easy it was to figure out
Luci is having tummy problems and our Vet is out of town. The Doctor calmed my fears and gave me some suggestions to use until I can get him in.
Got all questions answered in a timely manner. I was even shown examples I could use to help with my situation.
I'm neither tech savvy nor young and did not know how to figure out my problem. Problem solved in 5 minutes.
At first the technician talked to fast & sounded a bit muffled but after he talked slower it was much better
Polite fast working tech made me feel comfortable right away, and I also felt comfortable that he could fix my problem
I needed advice on treating my Aussie and although it took a while to get an answer, it was very helpful.
Just set up new monitor with webcam and speakers. Would not work. Technician talked me through getting it to work. Very patient. Took about 15 minutes. Highly recommend.
ScottyT1119 sent me so much information including a diagram. I don't know that he could have been more helpful. He was totally terrific and all those that need mechanical help would benefit greatly!
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at support@justanswer.com or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Thank you for reaching out to us, and for your interest in becoming an Expert on the site! If you'd like to apply, please visit the following link to begin the application process: https://era.justanswer.com/ Once your application is submitted, you will receive a follow up E-mail with the next steps in the process. If you need assistance with the process please send an email to expertrecruiting@justanswer.com or expertsupport@justanswer.com. Best regards, Meg at JustAnswer Customer Care MegMK@justanswer.com or call 1-800-808-0645 ext. 55
Answer: Hello Franklin, I would be happy to answer your question for you, but I need to be able to look up your JustAnswer account so that I can see what is going on. Please reach out to me privately by sending an email to MegMK@justanswer.com or by calling 1-800-808-0645 ext. 55. Best regards, Meg at JustAnswer Customer Care
Answer: Hello and thank you for your question. All of the Experts in our legal categories are real attorneys and have had their credentials verified. All Experts must pass a rigorous entrance process. This ensures that you get the most knowledgeable, trustworthy help anywhere on the Internet. Additionally, we have an ongoing Quality Assurance program that oversees the Experts. I hope that I have addressed all of your concerns. Feel free to contact me directly if you need further assistance. Best regards, Meg at JustAnswer Customer Care, MegMK@justanswer.com or call 1-800-808-0645 ext. 55
Answer: Hello Bill, thank you for your interest in JustAnswer. Please visit the Home Page of our website and scroll to the bottom, then look for the Careers link under the first column called JustAnswer. Best regards, Meg
Answer: Hello Carolina, We are based in the United States, but the website is available worldwide. Let us know if you need any further assistance. Regards, JustAnswer Customer Care
Answer: Hi Mary, You can cancel form the My Account page if you are logged into your account. If you are having trouble finding the option or navigating the site. Just give our Customer Care team a call at 1-800-509-5721 or send us a note at support@justanswer.com Regards, JustAnswer Customer Care
Answer: Hello Bob, Thanks for reaching out with this question. Yes, that is correct:) From the comfort of your home you can communicate with verified Experts in about a dozen different fields, 24 hours a day. If you're on the go, you can also use the mobile application to post a question and you'll typically receive a response within minutes. All for one low monthly fee. Please feel free to visit the site at www.justanswer.com and check out our $5.00 free trial. We look forward to hearing from you. Regards, JustAnswer Customer Care
Hello Elaine,
We recognize how challenging this situation may have been and hope our team has already assisted in resolving it. If you still need support, please don’t hesitate to reach out—we’re here to help.
Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer. Com or 800-808-0645