JustAnswerReviews 11,479

I'm your basic cyber idiot. I finally found a click link he suggested and followed directions. It turned out to be quick and easy. I thought it'd be a long drawn out cyber struggle; I'm glad it was quick and it all worked fine. I'm happy.

I'm rating it 4 out of 5 only because the page did not make it clear he had answered. I was waiting & waiting, not knowing he had actually answered. The website needs tweaking or make it clearer to novice users.

The agent was responsive and we both determined that the Mac computer did not support the printer because it is old. So I bought an old Lexmark printer that can be run by my Mac instead of throwing away a good Mac just to make a printer work. He gave it a try.

It's nice to be able to reach out for help from experts when you need it

I spent over an hour trying to get through to trip advisor to get a refund for one night we had to cancel because of a snowstorm. Finally I was sent to JustAnswer. Even though I had to pay $1, I was skeptical at first. BUT, they solved my problem quickly, with kindness and professionalism. And I will get my dollar back! Thank you, JustAnswer.

I had a couple of very specific questions that were answered quickly and was able to have a great conversation about ideas on going forward with some aftermarket parts.

Needed advice on ear and tooth pain headaches not sleeping

I got very good guidance from the person that was guiding me through the process and I will definitely and strongly recommend him to assist me in the future.

My boyfriend has a 1988 Chevy C1500 and needed a wiring diagram...just like that I have the wiring diagram and others plus, more helpful information after Luis A. Arias asked further questions. So, thankful for JA. What an extraordinary website.

Mike was aware of the problem and communicated probable solutions. In additions he provided guidance for avoiding recurrence of the issue. Response was quick and the conversation helpfu..

Dr. Emilie was so kind and thoughtful during my experience. I was really worried about my dog and wasn't sure what to do and just needed some clarity if some things were normal. She did that and so much more. And got to know me and my dog!

Never used Just Answer before,

Extremely quick response times, very informative and not pushy. Would certainly use them again.

I dealt with two highly trained professionals. One online and one on the phone. Together they got me
To where I needed to be! I was thrilled, and assured her she was an extremely patient genius.

My problem was resolved. The representative was kind, patient, I understood everything he said. It was nice. Too bad, I didn't know JustAnswer was a separate company from HP. I thought he was an HP representative.

I'm very knowledgeable about automobiles, and have spent many tireless hours throughout my life turning wrenches on everything from Motocross dirt bikes, Snowmobiles, Jet Skis, and Custom classic Muscle Cars. What I enjoy about Just answer mechanics is that I might already know the steps to troubleshooting the current issue. I like contacting them to make sure that I might not be overlooking something. Or possibly forgetting a step within my journey to getting whatever it might be that I'm presently working on, back up and running, and with the peace of mind + confidence.